Menu Menu

Business

Our Business qualifications are regularly reviewed to give you the skills employers want. As a Business graduate you  will be job ready and equipped with digital skills that can be applied across a wide range of industries and business roles including administration, finance, medical administration, human resources and sales and marketing.  Our simulated business environment reflects current industry trends and replicates organisational operations.
 
Courses include a diverse range of subjects across a number of areas, including; business operations and administration, social media and analytics, self-awareness and wellbeing, communication, sustainability, critical and creative thinking; Microsoft Office and computing, budgeting, working in project teams, giving you the skills to build a lasting career.

Course list

* Please note that eligibility requirements apply to some of the free training.
^ You will pay half price for the tuition fees on the Lower fees, local skills qualifications, however other fees may apply such as Resource fees that are specific to your course. For full details see our Half price courses page.
State ID: EAC65
Industry Business and Finance

Applied Data Analysis Skill Set

Data, some say it is the new oil

This course shows you the basics of how to mine it. You will learn how to collate, analyse, and report structured data; and get an introduction to unstructured analysis and Big Data.

Do you have the skills and confidence to unlock the power of Big Data?

The more data you have, the better business decisions you can make.

This course shows you the basics of how to mine it. You will learn how to collate, analyse, and report structured data; and get an introduction to unstructured analysis and Big Data.

Even if you are a novice and new to coding, we’ll show you how to start from the basics, such as Microsoft Excel, working your way up to Python, Panda, NumPy and Matplotlib - industry-standard tools to collate, analyse, and visualise data.

This skill set is a great first step, or suited to people who work within in a broad range of industries who are responsible for processing data sets for a business, including data mining and machine learning activities with big data within medium to large organisations.

Skill set
National ID: ICT20120
State ID: BGJ3
Industry Information Technology, Library and Digital

Certificate II in Applied Digital Technologies

Develop your digital skills for the workplace or further study

Gain the basic skills and knowledge to use digital technology in the workplace. You'll cover Office applications such as Word and Excel, workplace communication skills and an introduction to design and digital imaging.

Develop your digital skills for the workplace or further study

This qualification provides you with the basic skills and knowledge to use digital technology in the workplace across a range of information and communication technology (ICT) areas, including using office applications, workplace skills, and an introduction to design and digital imaging.

Our Certificate II Applied Digital Technologies lecturer has extensive experience in supporting students with a wide range of learning needs. Units are delivered over the year to provide students with the best opportunity to succeed.

You will have the opportunity to develop a wide range of foundation digital skills which can lead to career pathways in the ICT, design, or business industries, or any role where computers are used.

Certificate II
National ID: BSB30120
State ID: BFS5
Industry Business and Finance
Online

Certificate III in Business

Work in various roles in an office in any industry

This course will give you the essential skills needed to work in an office environment and exposure to general business practices including trading with other businesses, customer service, creating business and text documents using business software.

Get ready to establish your career in business with this new and exciting qualification

This course will enable you to learn and use in-demand skills practiced across a wide range of industries and you'll gain skills and knowledge needed to work in various roles in wide variety of business settings.

While studying in our simulated work environment you'll learn how to work in teams, empower your creative and critical thinking and learn to use sustainable work practices. You will also explore the importance of workplace wellness and safety, learn and deliver excellent customer service and the creation of a variety of business and digital documents using the latest computing software.

Certificate III
National ID: BSB40120
State ID: BFR1
Industry Business and Finance
Half price^
Online

Certificate IV in Business

Gain a strong foundation in current business trends

This course will give you a broad range of business skills and on completion you can continue your studies with the Diploma of Business.

Gain a strong foundation in current business trends

In our cutting-edge simulated business workplace you will experience an environment that reflects current industry trends and replicates organisational operations.  
This brand new Simulated Workplace provides a co-working space and prepares you for employment in a range of different business models.

You'll develop skills needed to use social media to engage with and appeal to customers and stakeholders to grow the business, making you work-ready and digitally savvy.
You will interact with others, consult and negotiate, problem solve, critically assess and use the latest technology to plan and organise operations. All under the expert guidance of trainers with expertise and knowledge of business operations in changing and evolving environments.

Certificate IV
National ID: BSB50120
State ID: BFT3
Industry Business and Finance

Diploma of Business

Expand your business skills

Gain the skills and knowledge needed to work in a variety of roles across a range of business functions, such as executive officer, project administrator or office manager. You will develop skills including critical and analytical thinking, operational planning and strategic decision making .

Expand your business skills and learn to build effective relationships

Completion of this course will give you the necessary skills needed to manage effectively in a flexible, agile environment and lead and support employees with changing expectations.  

Learning takes place in classrooms, computer labs and our simulated business, giving you the opportunity to put your skills into practice. In our simulated business, you will use effective leadership skills and technology to manage, lead and develop teams. You will apply strong communication skills as you liaise with diverse stakeholders, and use project management skills to meet deadlines and budgetary requirements.  Thinking critically and analytically you’ll solve business problems with a focus on achieving goals and objectives, and implement strategies and processes based on findings from analysing financial and operational information.  

If you want to be an effective leader who inspires team members to exceed expectations, then our Diploma of Business qualification will give you the skills to succeed.  

Diploma
National ID: BSB30120
State ID: AC46
Industry Business and Finance

Certificate III in Business (Administration)

Gain fundamental business and administrative knowledge and skills for current industry.

This course will give you skills and knowledge to work in a range of roles across a variety of environments and settings.

Administrators are the key to an efficiently run organisation

Once you've completed this qualification you'll be prepared for roles involving the development of business documents, organisation of work priorities, workplace safety, sustainable practices, communication and critical thinking in team strategies, receipt and purchase documentation.

Certificate III
National ID: BSB40120
State ID: AC49
Industry Business and Finance
Half price^

Certificate IV in Business (Administration)

Gain a strong foundation in current business trends

You'll learn to develop specialist skills applicable in a wide variety of administrative contexts.

Gain a strong foundation in current business trends

In our cutting-edge simulated business workplace you will experience an environment that reflects current industry trends and replicates organisational operations.  

You'll develop specialist skills applicable in a wide variety of administrative contexts. You will interact with others, consult and negotiate, problem solve, critically assess and use the latest technology to carry out a range of administrative tasks. All under the expert guidance of trainers with expertise and knowledge of business operations in changing and evolving environments.

Certificate IV
National ID: BSB40120
State ID: AC48
Industry Business and Finance
Half price^

Certificate IV in Business (Leadership)

Gain fundamental skills for future business leaders

You will learn to build workplace relationships, work in teams,think critically and apply creative solutions, and use digital applications, including to social media, for communication.

Gain fundamental skills for future business leaders

This qualification will prepare you with relevant business skills and knowledge to demonstrate leadership skills, apply critical thinking, deal with business relationships, promote innovation and complete business documentation. Enhance your existing skills or get the training you need to take on new roles.

Certificate IV
National ID: BSB30120
State ID: AC47
Industry Business and Finance
Online

Certificate III in Business (Medical Administration)

Work in medical administration

This course will give you skills and knowledge specific to a medical practice environment including administration processes and how to use medical software.

Want to make a start within medical administration?

This course will give you the necessary skills and knowledge to work in a small health service such as a medical reception, allied health service or hospital setting.

You will study business office units alongside specialised medical units that will equip you with the skills to meet the current needs of the medical industry. You will learn to work in teams, communicate effectively, empower your critical and creative thinking and learn computing skills using current software.

Certificate III
State ID: AE378
Industry Business and Finance
Free*
Skill sets

Business Ready Skill Set

Almost every business has an office — and there's no shortage of job opportunities here

This skill set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback.

Almost every business has an office — and there's no shortage of job opportunities here

From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready.

The Business Ready Skill Set will give you basic skills and knowledge required to deliver aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.

Skill set
National ID: BSBSS00095
State ID: AE188
Industry Business and Finance
Free*
Infection control
Online
Skill sets

Cross-Sector Infection Control Skill Set

Help reduce the risk of transmission of infection in the workplace

Designed to equip workers with the skills and knowledge to reduce the risk and transmission of infection.

Help reduce the risk of transmission of infection in the workplace

This skill set is designed to equip workers from all industries with the skills and knowledge to reduce the risk and transmission of infection while carrying out routine work activities.

This training is suited to a wide range of workplaces including small, medium and large organisations; business environments; and where workers use shared facilities and interact with clients.

This online course allows you to undertake studies within your own timeframe to help you gain the skills and knowledge to reduce the risk and transmission of infection while carrying out routine work activities.

Skill set
State ID: AE375
Industry Business and Finance
Skill sets

Customer Service Skill Set

Retail, finance, pharmacy, hospitality, business, tourism... what industry doesn't have customers?

Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need.

Retail, finance, pharmacy, hospitality, business, tourism... what industry doesn't have customers?

Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need. This skill set includes following infection prevention and control policies and procedures, implementing standard and transmission-based precautions and responding to infection risks in the workplace within a customer service context to ensure you're working safely.

You'll learn to communicate effectively and provide quality service to both internal and external customers, and how to deal effectively with people from a range of social and cultural groups with respect and sensitivity. You'll also gain negotiation, conflict management and problem solving skills.

Skill set
State ID: EAC96
Industry Creative Industries

Develop and Implement Business Plans Skill Set

Give yourself the best chance at being a success story

Gain the skills to create a business plan for self-employment, or a small business, in the Creative Industries.

Give yourself the best chance at being a success story

If you are involved in the Creative Industries, are self-employed or involved in a small business, you need to create a business plan to give yourself the best chance at being a success story.

This skill set covers the essentials required to create a successful, profitable business and is designed for creative thinking people. From big picture thinking through to your daily tasks, your resulting business plan will be relevant, effective and practical - designed by you to meet your specific needs.

Skill set
State ID: AE377
Industry Business and Finance
Free*
Skill sets

Job Ready Basics Skill Set

A little extra support and a confidence boost to get into a job

This skill set is perfect if you feel that you need a little extra support and a confidence boost to get into a job. It focuses on health, wellbeing and personal development.

The Job Ready Basics skill set is perfect if you feel that you need a little extra support and a confidence boost to get into a job.

It focuses on health, wellbeing and personal development. Follow this up with a visit to your local Jobs and Skills Centre, where you can get free advice and support to with your CV and writing job applications, and you'll be job ready!

This skill set provides a pathway to further study in the following Lower fees, local skills half-price course fees qualifications.

Skill set
National ID: BSB30320
State ID: BFR0
Industry Business and Finance

Certificate III in Legal Services

Gain a basic insight into the legal system

If you have a passion for the Law and the legal system or would like to start a career in the legal industry this course is right for you.

Gain a basic insight into the legal system with this Certificate III in Legal Services

If you have a passion for the Law and the legal system or would like to start a career in the legal industry this course is right for you.

The Certificate III provides you with the basic knowledge and skill to work alongside para-legal professionals and lawyers to assist and support the drafting of legal documents in fields such as criminal law, family law, commercial law or litigation.

Additional underpinning skills and knowledge will allow you to actively engage ethically in legal environments within the government and the private sector. Our team of legal professional lecturers are highly experienced with strong industry ties to provide you with the most relevant industry information to prepare you for your career in the Legal profession.

Certificate III
National ID: BSB40620
State ID: BFR5
Industry Business and Finance

Certificate IV in Legal Services

Put your skills into practice

This course provides an in-depth look at the legal system including courts and legal personnel and law matters.

Put your skills into practice

This course provides an in-depth look at the legal system including courts and legal personnel and law matters.

Topics include legal communication, research, evidence law, criminal law, compliance, drafting complex legal documents and the protection of information.
Our team of lecturers engaged in the Certificate IV in Legal Services are highly experienced with strong industry ties to guide the delivery using the most relevant Industry information. 

Upon successful completion of this course you'll be able to provide legal direction and support in legal matters within the government or private sector job roles.

Certificate IV
National ID: BSB52415
State ID: AZK1
Industry Business and Finance

Diploma of Marketing and Communication

Supervise staff and lead marketing campaigns

This course covers the design and development of integrated marketing communication plans, interpreting market trends and developments, and creating mass electronic media and print advertisements.

Advance your career in marketing through the development of strategic marketing and research capabilities

This qualification builds on the sound theoretical knowledge-base developed in the Certificate IV and expands your knowledge into practical skills and real-world experience.

Working with local clients, you're responsible for the account management of a series of projects, including building websites, creating persuasive advertisements for traditional and digital mediums, and designing and implementing an integrated marketing communications plan.
 
You're encouraged to practice soft skills like time management, interpersonal communication and teamwork; while undertaking advanced marketing tasks such as market research and analysis, evaluation of marketing opportunities and creative concept development. Gain confidence in public speaking, work with clients across broad industries and develop strategic marketing approaches based on research.
 
Upon completion, you'll be competent to work in entry-level positions within industry. Alternatively, graduates may choose to continue with tertiary studies at university, with the possibility of applying for credits/advanced standing for the units completed in the Diploma.  

 

Diploma
National ID: BSB50820
State ID: BFT0
Industry Business and Finance
Half price^
Online

Diploma of Project Management

All businesses have a need for project managers

Continue your Project Management studies with this Diploma where you'll gain the essential skills and knowledge of current project management practices.

All businesses need project managers

This course builds on the skills gained in the Certificate IV in Project Management Practice. It will give you the essential skills and knowledge of current project management practices.

The Diploma allows you to expand and extend your already existing management skills with units that will teach you an understanding of management in many fields. Completing this qualification will help you in a career as a contract coordinator, project manager, quality administrator or risk management professional.

Keen to get started? We offer this course online.

Diploma
National ID: TLI30321
State ID: BHF8
Industry Aerospace, Maritime and Logistics

Certificate III in Supply Chain Operations

Get your supply chain career moving

This is a growth industry with employment available across many industries.

With the increase of online shopping, supply chain has become the major conduit to fulfil transfer of global goods and services.

The supply chain industry is evolving with the aid of new processes and technologies. You could become a valuable part in an evolving industry by gaining the necessary skills, delivered in TLI30321 BHF8 Certificate III in Supply Chain Operations.

This course is offered in a combination of online and face-to-face learning that can enhance the direct, hands-on skills acquired and put into practice at your workplace.

If you are looking to begin, or to progress your career in the Supply Chain industry, this set of transferable skills will enhance your employability prospects.

Certificate III
National ID: BSB41419
State ID: BER2
Industry Business and Finance

Certificate IV in Work Health and Safety

Almost all industries require a Work Health and Safety professional in the team

Gain the skills to work as a health and safety practitioner and become responsible for the corresponding Work Health and Safety functions within a workplace.

Almost all industries require a Work Health and Safety (WHS) professional in the team

This course will provide you with the skills to develop a career as a WHS professional.

After completing this qualification, you will be able to work as a health and safety practitioner and become responsible for the corresponding WHS functions within a workplace.

Minimum requirement in industry for WHS practitioners is usually the Certificate IV in Work Health and Safety.

Certificate IV
National ID: BSB20120
State ID: BFT1
Industry English, Languages and Foundation Studies

Certificate II in Workplace Skills

An introduction to the business world

Gain the practical skills and knowledge to prepare for work and perform a range of administrative tasks. This program also includes a work placement.

An introduction to the business world

In this course you will gain the practical skills and knowledge to prepare for work and perform a range of administrative tasks. This program also includes a work placement.

Certificate II
Sorry, no results were returned. Try modifying the filters.