Business

Do you have the skills and confidence to unlock the power of Big Data?

The more data you have, the better business decisions you can make.

This course shows you the basics of how to mine it. You will learn how to collate, analyse, and report structured data; and get an introduction to unstructured analysis and Big Data.

Even if you are a novice and new to coding, we’ll show you how to start from the basics, such as Microsoft Excel, working your way up to Python, Panda, NumPy and Matplotlib - industry-standard tools to collate, analyse, and visualise data.

This skill set is the perfect whether as a first step, or suited to people who work within in a broad range of industries and are responsible for processing data sets for a business, or responsible for data mining and machine learning activities with big data within medium to large organisations.

An introduction to the business world

You will gain the practical skills and knowledge to prepare for work and perform a range of administrative tasks.

We also offer a version of this course as a program for people with an intellectual or learning disability, designed specifically to provide these students with the skills needed to access and maintain employment. For more information visit Programs for people with an intellectual or learning disability.

Get ready to establish your career in business with this new and exciting qualification

This course will enable you to learn and use in-demand skills practiced across a wide range of industries and you'll gain skills and knowledge needed to work in various roles in wide variety of business settings.

While studying in our simulated work environment you'll learn how to work in teams, empower your creative and critical thinking and learn to use sustainable work practices. You will also explore the importance of workplace wellness and safety, learn and deliver excellent customer service and the creation of a variety of business and digital documents using the latest computing software.

Gain a strong foundation in current business trends

In our cutting-edge simulated business workplace you will experience an environment that reflects current industry trends and replicates organisational operations.  
This brand new Simulated Workplace provides a co-working space and prepares you for employment in a range of different business models.

You'll develop skills needed to use social media to engage with and appeal to customers and stakeholders to grow the business, making you work-ready and digitally savvy.
You will interact with others, consult and negotiate, problem solve, critically assess and use the latest technology to plan and organise operations. All under the expert guidance of trainers with expertise and knowledge of business operations in changing and evolving environments.

Expand your business skills and learn to build effective relationships

Further enhance your knowledge in this industry with the Diploma of Business. You will expand your business skills and further improve your communication skills in order for you to build effective relationships with clients and colleagues.

This course will provide you with the skills and knowledge you need to work in a variety of roles across a range of business functions. You will gain skills in undertaking a project and effectively using administrative and business information systems.

If you have recently completed Year 12 but do not have experience in the industry, it is best to complete the Certificate IV qualification before enrolling in the Diploma of Business.

Keen to get started? We offer this course on campus and online.

Administrators are the key to an efficiently run organisation

Once you've completed this qualification you'll be prepared for roles involving the development of business documents, organisation of work priorities, workplace safety, sustainable practices, communication and critical thinking in team strategies, receipt and purchase documentation.

Gain a strong foundation in current business trends

In our cutting-edge simulated business workplace you will experience an environment that reflects current industry trends and replicates organisational operations.  

You'll develop specialist skills applicable in a wide variety of administrative contexts.
You will interact with others, consult and negotiate, problem solve, critically assess and use the latest technology to carry out a range of administrative tasks.
All under the expert guidance of trainers with expertise and knowledge of business operations in changing and evolving environments.

Gain fundamental skills for future business leaders

This qualification will prepare you with relevant business skills and knowledge to demonstrate leadership skills, apply critical thinking, deal with business relationships, promote innovation and complete business documentation. Enhance your existing skills or get the training you need to take on new roles.

Want to make a start within medical administration?

This course will give you the necessary skills and knowledge to work in a small health service such as a medical reception, allied health service or hospital setting.

You will study business office units alongside specialised medical units that will equip you with the skills to meet the current needs of the medical industry. You will learn to work in teams, communicate effectively, empower your critical and creative thinking and learn computing skills using current software.

"Failing to plan is planning to fail"

If you are involved in the Creative Industries, are self-employed or involved in a small business you need to create a business plan to give yourself the best chance at being a success story.

This skill set covers the essentials required to create a successful, profitable business and is designed for creative thinking people.

From big picture thinking through to your daily tasks, your resulting business plan will be relevant, effective and practical, designed to meet your specific needs.

Almost every business has an office — and there's no shortage of job opportunities here

From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready.

The Business Ready Skill Set will give you basic skills and knowledge required to deliver aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.

Help reduce the risk of transmission of infection in the workplace

This skill set is designed to equip workers from all industries with the skills and knowledge to reduce the risk and transmission of infection while carrying out routine work activities.

This training is suited to a wide range of workplaces including small, medium and large organisations; business environments; and where workers use shared facilities and interact with clients.

This online course allows you to undertake studies within your own timeframe to help you gain the skills and knowledge to reduce the risk and transmission of infection while carrying out routine work activities.

Retail, finance, pharmacy, hospitality, business, tourism... what industry doesn't have customers?

Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need. This skill set includes following infection prevention and control policies and procedures, implementing standard and transmission-based precautions and responding to infection risks in the workplace within a customer service context to ensure you're working safely.

You'll learn to communicate effectively and provide quality service to both internal and external customers, and how to deal effectively with people from a range of social and cultural groups with respect and sensitivity. You'll also gain negotiation, conflict management and problem solving skills.

The Job Ready Basics skill set is perfect if you feel that you need a little extra support and a confidence boost to get into a job.

It focuses on health, wellbeing and personal development. Follow this up with a visit to your local Jobs and Skills Centre, where you can get free advice and support to with your CV and writing job applications, and you'll be job ready!

This skill set provides a pathway to further study in the following Lower fees, local skills half-price course fees qualifications.

• Certificate III in Hospitality
• Certificate II in Introduction to Disability Care
• Certificate II in Introduction to Aged Care

Combine your existing experience with the Diploma to step-up your management career

Complete the Diploma of Leadership and Management and you will have the practical skills and knowledge to work in a range of organisations in a supervisory, team leader or introductory management role. This qualification will compliment your current workplace experience with industry requirements.

You will learn how to provide leadership and to manage the work of others to meet the objectives of the organisation. This course covers all aspects of management and you will also learn to develop administrative systems and produce complex documentation.

Keen to get started? We offer this course via online study.

Gain a basic insight into the legal system with this Certificate III in Legal Services

If you have a passion for the Law and the legal system or would like to start a career in the legal industry this course is right for you.

The Certificate III provides you with the basic knowledge and skill to work alongside para-legal professionals and lawyers to assist and support the drafting of legal documents in fields such as criminal law, family law, commercial law or litigation.

Additional underpinning skills and knowledge will allow you to actively engage ethically in legal environments within the government and the private sector. Our team of legal professional lecturers are highly experienced with strong industry ties to provide you with the most relevant industry information to prepare you for your career in the Legal profession.

Put your skills into practice

This course provides an in-depth look at the legal system including courts and legal personnel and law matters.

Topics include legal communication, research, evidence law, criminal law, compliance, drafting complex legal documents and the protection of information.
Our team of lecturers engaged in the Certificate IV in Legal Services are highly experienced with strong industry ties to guide the delivery using the most relevant Industry information. 
Upon successful completion of this course you'll be able to provide legal direction and support in legal matters within the government or private sector job roles.

Advance your career in marketing through the development of strategic marketing and research capabilities

This qualification builds on the sound theoretical knowledge-base developed in the Certificate IV and expands your knowledge into practical skills and real-world experience.

Working with local clients, you're responsible for the account management of a series of projects, including building websites, creating persuasive advertisements for traditional and digital mediums, and designing and implementing an integrated marketing communications plan.
 
You're encouraged to practice soft skills like time management, interpersonal communication and teamwork; while undertaking advanced marketing tasks such as market research and analysis, evaluation of marketing opportunities and creative concept development. Gain confidence in public speaking, work with clients across broad industries and develop strategic marketing approaches based on research.
 
Upon completion, you'll be competent to work in entry-level positions within industry. Alternatively, graduates may choose to continue with tertiary studies at university, with the possibility of applying for credits/advanced standing for the units completed in the Diploma.  

This skill set is free for everyone

If you're currently operating or thinking about starting up a small business, or would like to get job ready for an administrative support position in a small business operation, this is the skill set for you! 

The Operating a Small Business Skill Set offers a fantastic range of skills and knowledge to get you job ready. You'll learn how to design and produce business documents and publications, digitally design and develop text-based documents,  develop spreadsheets through the use of both cloud-based and non-cloud based applications, identify financial requirements of a business including profit targets, cash flow projections and strategies to garner financial support, and understand workplace health and safety (WHS) legislation and its application to safe work practices. It even covers how to create and build a social networking presence using social media tools and applications. 

Almost all industries require a Work Health and Safety (WHS) professional in the team

This course will provide you with the skills to develop a career as a WHS professional.

After completing this qualification, you will be able to work as a health and safety practitioner and become responsible for the corresponding WHS functions within a workplace.

Minimum requirement in industry for WHS practitioners is usually the Certificate IV in Work Health and Safety.

An introduction to the business world through our Launchpad Program

North Metropolitan TAFE offers this course as part of the Launchpad program - a dual qualification where you also study 22237VIC Certificate II in General Education for Adults in a one year program.

Through Launchpad you will gain the practical skills and knowledge to prepare for work and perform a range of administrative tasks. Launchpad is specially designed for students aged 15-17 years old and offers intensive career exploration as well as a work placement where you get to put you skills into practice.