Almost every business has an office — and there's no shortage of job opportunities here
From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready.
The Business Ready Skill Set will give you basic skills and knowledge required to deliver aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.
Please note this skill set is designed for students wanting to enter into a business role or further studies in a business or a related field. If you have previously studied a Business qualification (Certificate II or higher) you might find you have already gained these skills.
Online delivery is self-paced with compulsory weekly sessions run with Blackboard Collaborate on Tuesdays.
Study options and next steps
Click on your preferred option below to get started with your application.
Semester 1, 2021
Perth - Online 27 April Start
|When||Semester 1, 2021|
|How||Online 27 April Start|
Semester 2, 2021
Perth - Online 20 July Start
|When||Semester 2, 2021|
|How||Online 20 July Start|