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Business Ready Skill Set

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Almost every business has an office — and there's no shortage of job opportunities here

From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready.

The Business Ready Skill Set will give you basic skills and knowledge required to deliver aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.

Register your interest

Please note this skill set is experiencing high demand and places are limited.

Free in 2023

This course will be FREE from 1 January 2023. The course fees are 100 per cent subsidised by the WA State Government.

Some eligibility conditions apply for the free training, and other fees may apply for some courses. Please see the FAQs on our Free in '23  page for further information.


This job ready skill set is part of the Skills Ready program. All job ready skill sets are available for everyone to study, some are free for everyone, some are free for eligible people (including displaced workers, concession students and youth up to 25 years not at school).

More skill sets can be found on our Skill sets and short courses page, and for other qualifications be sure to check the Courses page, to see everything we have to offer.

Delivery of this skill set will be on campus, over two days for ten weeks. Classes generally run from 9.30 am - 2.30pm.

Timetable information is indicative only and subject to change.

Please note this skill set is designed for students wanting to enter into a business role or further studies in a business or a related field. If you have previously studied a Business qualification (Certificate II or higher) you might find you have already gained these skills.

Study options and next steps

Click on your preferred option below to get started with your application.

Semester 1, 2023

Perth - On Campus - Fee Free

Duration 10 Weeks
When Semester 1, 2023
Where Perth
How Combined (Online and On Campus)

Get help

This form is only for course enquiries. If you would like to apply, please refer to the Study options and next steps section above.