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Home | Courses | Business and Finance

Business and Finance

Business and finance encompasses a huge range of career options. From developing a business idea, to ensuring you’ve got the right people, processes and structures in place to achieve a strategy. Courses are designed to teach you the fundamentals while also giving you the necessary problem solving, managerial and organisation skills to thrive in an active marketplace.

Council Member Essentials training

North Metropolitan TAFE has been selected by the Department of Local Government, Sport and Cultural Industries (DLGSC) as an approved Training Provider to develop, deliver and manage Council Member Essentials training for local government council members. Visit Council Member Essentials - training for Local Government Councillors for more information.

Looking for a Management qualification but short on time?

In addition to the short courses below we also offer intensive programs for the BSB51915 Diploma of Leadership and Management, BSB51415 Diploma of Project Management and BSB41515 Certificate IV in Project Management Practice. Head to the course pages for more information.

What type of course are you looking for?
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National ID State ID Title Qualification level Study mode Campus
FNSSS00014 AD753 Accounting Principles Skill Set
Online
Skill set On campus
Online
Perth
Accounting pre-req, Accounting Principles, interim reports, BAS, business activity statements, TAX, ATO, Tax Accountant, Tax Practitioner, payroll, bookkeeping, accounting, FNS50217, FNS40217, FNS60217, FNSSS00014

Build your analytical accounting and bookkeeping skills

This nationally recognised skill set is designed for people employed in accounting and bookkeeping roles who use knowledge of accounting principles to perform a range of analytical tasks in a variety of industries.
Successful completion of this skill set may provide you with credit towards FNS40217 Certificate IV in Accounting and Bookkeeping and also meets the entry requirement for FNS50217 Diploma of Accounting.

This skill set covers disciplines such as:

  • Processing financial transactions
  • Extracting interim reports
  • Creation and operation of a computer accounting system
  • Establishing and maintaining payroll systems
  • completion of business activity statements
SC-PCB-V1414 Big Data for Business Leaders Short Course
Short course Employer-based
Perth
Big Data, Data Analysis, Predictive Data, Decision Making skills

Manage big data for business

Big Data for Business Leaders is a short and interactive workshop that will provide you with the tools to plan for big data projects, and analyse and use data for decision making. It is applicable to a diverse range of industries such as HR, Marketing, Finance and Project Management.

Gain these skills
  • Introduction to big data and the leaders role in data analytics
  • Ethics and governance in managing data - scoping your data project
  • Analysing and using data in business
Is this course right for me?

Managers and leaders, or aspiring leaders, would benefit most from this course.

AE137 Business Ready Skill Set
Online
Skill sets
Skill set On campus
Online
Perth
Business, Project Management Practice, Human Resources, office administration, customer service, using business technology, account, finances, digital marketing

Almost every business has an office — and there's no shortage of job opportunities here

From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready.

The Business Ready Skill Set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.

AE149 Business Ready Skill Set (Fee Free)
Free
Online
Skill sets
Skill set On campus
Online
Perth
Business, Project Management Practice, Human Resources, office administration, customer service, using business technology, account, finances, digital marketing

Almost every business has an office — and there's no shortage of job opportunities here

From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready.

The Business Ready Skill Set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.

This skill set provides a pathway to further study in the following Lower fees, local skills half-price course fees qualifications.

EAB82 Contactless Customer Service Skill Set
Skill set On campus
Perth
Remote, Business, Online, Digital, contactless, customer, service, digital communication, customer relationships, changing trends, face-to-face, interaction, working remotely, Certificate IV in Business, AVV9,

Adapt to a digital or remote way of doing business

A lot has changed for businesses lately and organisations need to adapt to a digital or remote way of doing business. Advances in digital technology are changing the future of work and Australian employers are increasingly looking for workers who can present creatively, and think critically to solve problems. At North Metropolitan TAFE we have the skills and expertise to help you develop these skills and gain employment.

This skill set will give you a range contactless customer service strategies to address customer needs and problems. It includes the ability to effectively identify, select and use available methods of digital communication to establish, maintain and improve customer relationships and to support business outcomes.

This course is for job seekers and current employees who would like to adapt to changing trends in face-to-face customer service interaction including working remotely. Successful completion of this skill set gives you three of the units required to gain a Certificate IV in Business.

Gain these skills
  • Build client relationships in a digital environment
  • Support customers in a meaningful, human and relevant way
  • Redefine the customer experience in a COVID19 era
BSBSS00095 AE188 Cross-Sector Infection Control Skill Set
Free
Infection control
Online
Skill sets
Skill set Online
Mount Lawley
Infection, cleaning, health, COVID, COVID-19, coronavirus, pandemic, emergency, free, skills ready, virus, BSBSS00095, cross sector, risk

Help reduce the risk of transmission of infection in the workplace

This skill set is designed to equip workers from all industries with the skills and knowledge to reduce the risk and transmission of infection while carrying out routine work activities.
This training is suited to a wide range of workplaces including small, medium and large organisations; business environments; and where workers use shared facilities and interact with clients.

This online course allows you to undertake studies within your own timeframe to help you gain the skills and knowledge to reduce the risk and transmission of infection while carrying out routine work activities.

AE134 Customer Service Skill Set
Skill sets
Skill set On campus
Perth
customer service, retail, finance, pharmacy, hospitality, business, skill set,

Retail, finance, pharmacy, hospitality, business, tourism... what industry doesn't have customers?

Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need. This skill set includes following infection prevention and control policies and procedures, implementing standard and transmission-based precautions and responding to infection risks in the workplace within a customer service context to ensure you're working safely. You'll also learn to communicate effectively and provide quality service to both internal and external customers, and how to deal effectively with people from a range of social and cultural groups with respect and sensitivity. You'll also gain negotiation, conflict management and problem solving skills.

AE146 Customer Service Skill Set (Fee Free)
Free
Skill sets
Skill set On campus
Perth
customer service, retail, finance, pharmacy, hospitality, business, skill set,

Retail, finance, pharmacy, hospitality, business, tourism... what industry doesn't have customers?

Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need. This skill set includes following infection prevention and control policies and procedures, implementing standard and transmission-based precautions and responding to infection risks in the workplace within a customer service context to ensure you're working safely. You'll also learn to communicate effectively and provide quality service to both internal and external customers, and how to deal effectively with people from a range of social and cultural groups with respect and sensitivity. You'll also gain negotiation, conflict management and problem solving skills.

EAB71 Facilitate Online Meetings and Events Skill Set
Skill set On campus
Perth
Managing, facilitating, meetings, events, on-line, online, digital, remotely, technology, AVV9, AVU9, adapt, business, Certificate IV or Diploma of Business.

Adapt to managing digital meetings and events

A lot has changed lately and organisations need to adapt to a digital or remote way of doing business. Advances in digital technology are changing the future of work and Australian employers are increasingly looking for workers who can present creatively, and think critically to solve problems.

This course will introduce you to the technology and skills used to manage meetings and events remotely and online. Completion of this skill set gives you two of the units required to gain a Certificate IV or Diploma of Business.

Gain these skills
  • Managing meetings on-line
  • Facilitating events on-line
AE136 Job Ready Basics Skill Set
Skill sets
Skill set On campus
East Perth
jobs, ready, basics, business, hospitality, disability care, aged care, financial services, customer engagement, community service, retail, sport, recreation

The Job Ready Basics skill set is perfect if you feel that you need a little extra support and a confidence boost to get into a job.

It focuses on health, wellbeing and personal development. Follow this up with a visit to your local Jobs and Skills Centre, where you can get free advice and support to with your CV and writing job applications, and you'll be job ready!

This skill set provides a pathway to further study in the following Lower fees, local skills half-price course fees qualifications.

AE148 Job Ready Basics Skill Set (Fee Free)
Free
Skill sets
Skill set On campus
East Perth
jobs, ready, basics, business, hospitality, disability care, aged care, financial services, customer engagement, community service, retail, sport, recreation

A little extra support and a confidence boost to get into a job

The Job Ready Basics skill set is perfect if you feel that you need a little extra support and a confidence boost to get into a job. It focuses on health, wellbeing and personal development.

Follow this up with a visit to your local Jobs and Skills Centre, where you can get free advice and support to with your CV and writing job applications, and you'll be job ready!

This skill set provides a pathway to further study in the following Lower fees, local skills half-price course fees qualifications.

AE150 Operating a Small Business Skill Set (Fee Free)
Free
Online
Skill sets
Skill set On campus
Online
Perth
Small business, massage, photographer, therapist, beautician, sole trader, artist, sculptor, hairdresser, barber, draftsperson, shop, retail, owner, builder, carpenter, painter, tradie, plumber, brickie, electrician, sparkie,self employed

This skill set is free for everyone

If you're currently operating or thinking about starting up a small business, or would like to get job ready for an administrative support position in a small business operation, this is the skill set for you! 

The Operating a Small Business Skill Set offers a fantastic range of skills and knowledge to get you job ready. You'll learn how to design and produce business documents and publications, digitally design and develop text-based documents,  develop spreadsheets through the use of both cloud-based and non-cloud based applications, identify financial requirements of a business including profit targets, cash flow projections and strategies to garner financial support, and understand workplace health and safety (WHS) legislation and its application to safe work practices. It even covers how to create and build a social networking presence using social media tools and applications. 

EAB31 Quality Auditing Skill Set
Online
Skill set Online
Perth
Quality auditing, audit, compliance, manager, supervisor, leadership, systems audit, standards

Ensuring compliance and quality across the workplace

Our Quality Auditing Skill Set is aimed at Managers, Supervisors, Team Leaders and others responsible for initiating, leading and reporting on internal or external reviews/audits against a pre-determined set of standards (e.g. Aged Care Quality Standards, Registered Training Organisation Standards).

Types of audits include external or internal systems audits or process or product/service audits.

The units that make up this skill set are taken from the Diploma of Quality Auditing.

BSBAUD501 Initiate a quality audit
BSBAUD503 Lead a quality audit
BSBAUD504 Report on a quality audit

Topics covered 
  •   assessing the scope and objectives of a quality audit commensurate with identified risks
  •   communicating with the auditee regarding the proposed quality audit
  •   identifying resources required to conduct the audit
  •   developing and submitting a quality audit plan
  •   conducting entry and exit meetings
  •   identifying and gathering relevant information
  •   managing audit team resources
  •   providing feedback to audit team members on their performance
  •   compiling audit results
  •   preparing a report for the auditee/client
  •   negotiating follow up action with the auditee/client
  •   monitoring and reviewing the auditing system and activities

 

The audit process delivered during this skill set is modelled on the Australian Standard AS/NZS ISO 19011:2014: Guidelines for auditing management systems. You'll be able to refer to copies of the Guidleines throughout the training program.

You'll gain the knowledge and skills you require via online presentations and activities over approximately ten weeks. This will be followed by a meeting with your Assessor to discuss the assessment requirements and how to achieve these within your workplace. North Metropolitan TAFE's Assessors possess a wealth of knowledge and experience in the field of quality auditing.

 

EAB85 e-Marketing Activities for Small Business Skill Set
Skill set On campus
Perth
e-marketing, e-commerce, marketing, promotional, advertising, Marketing, Certificate IV in Marketing and Communication

e-Marketing can benefit all small businesses, learn what will help your business

The e-Marketing Activities for Small Business Skill Set will provide you with the skills to develop and evaluate a strategic marketing plan utilising both traditional and digital marketing channels. It covers coordinating a range of communication, marketing and promotional activities using technology for your small business.

The course offers a range of skills to support job seekers, job keepers, career changers and small business operators and has been specifically designed to help businesses and workforces adjust to the changing operating environment, by building or enhancing skills and knowledge in business and technology to stay competitive.                   

Gain these skills
  • Plan a range of marketing and promotional activities
  • Research, prepare and evaluate an organisational e-marketing plan
  • Plan electronic communications to effectively convey marketing communication messages

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Page last updated October 09, 2019