Skip to main content
Menu Menu

Student essentials

Welcome to North Metropolitan TAFE

As a newly enrolled student, there are some things you need to do to get started; the information below is vital to helping you get prepared for your studies ahead. Please ensure you take the time to read these pages.


Our student support services

Student support services are dedicated to ensuring your experience at NMTAFE is positive.

How we support you



Getting started

Microsoft 365 and authentication

Before you can login to any of our online systems, you first need to ensure you have set up your Microsoft 365 account.

To make your Microsoft 365 account more secure, you are asked to download the Microsoft Authenticator app. This is available for Android and iOS devices. If you don’t have a smartphone you can set up Microsoft 365 without using the app.

To get started, click the Microsoft 365 link below.

Timetable, and other online systems

The links below will take you to the online systems you will use during your studies, including instructional videos on how to log in and access them.

If you need to reset your NMTAFE password see the Passwords - everything you need to know page on our Library website.

Essential online systems

Activating your Microsoft 365 account

All students must activate their Microsoft 365 account to access NMTAFE emails, timetables and online course content.


Your timetable will be available in your Outlook calendar, once you have paid your fees.

Student Portal

The Student Portal connects you to all the information you need.


Once you have set up your Microsoft 365 account you can login to Blackboard using your student email address and the same password.

The Ask the Library and New Students pages on our Library website have detailed answers to many other questions you may have about studying and using online systems at North Metropolitan TAFE.

Ask the Library

New Students

Important information

On campus and Online students

Orientation for most courses is compulsory and provides all students with important information regarding their studies.

See our Orientation page for details.



As an enrolled student, you may have classes in a computer lab, or you can access a PC in all campus libraries.

Login with your student ID and password

How do I login to a Student PC?

Student PC login

Some courses will require you to manage you clinical placement via the Sonia tool. 

Select below if you have been directed to access this by your lecturer.

Sonia Online

Log in to our WiFi service

  1. You will need to set up your Microsoft Office account first in order to use the college WiFi

  2. Select “NMT WiFi” from the list of available networks and connect

  3. Login with your student ID and password

  4. FAQ on How do I login to the Campus WiFi?

Should you require any further assistance, please contact your campus library.

Online safety and cyber security awareness

North Metropolitan TAFE is committed to providing a safe, effective and respectful online learning environment for our students. All students, their families, staff members and the wider community have a responsibility to ensure they are up to date with the latest cyber security information.

There are a number of eSafety issues affecting students today, including personal information and identity protection, cyber bullying and managing increased time spent online.

Below is a list of suggestions on how to stay e-smart and some links to other helpful resources.

What can I do to stay eSafe?

Cyber security resources for students and families

Further information can also be found in our handbook.

Student handbook (4 MB) (PDF document)

Further information

If you decide not to study your unit or course, please don’t just stop attending your classes. It is essential that should you decide to no longer study, you withdraw officially. Students who do not withdraw will remain enrolled in their course and are liable for all fees even if not attending or accessing learning materials.

Failing to continue to attend classes or verbally advising their lecturer is not considered an official withdrawal.

Students who withdraw will have their fees adjusted according to the VET Fees and Charges Policy (624 KB) (PDF document).

Full refunds are not available if you change your mind after enrolling in a course. Student refund amounts vary depending on the qualification you are enrolled in and withdrawals prior to or after the census date for the unit/s of competency. The census date is the final date you must withdraw by in order to be eligible for a refund. Please check individual census dates for your units on your Enrolment Confirmation.

It is very important for students who are enrolled with a Commonwealth VET Student Loan to withdraw officially. Students with an approved VET Student Loan will incur a liability for the units they have enrolled in if they remain enrolled after the census dates. For further information about VET Student Loans please see our VET Student Loans page.

To withdraw officially please complete the withdrawal form online or in person please visit us at Client Services on your campus.

To discuss other study options why not speak to one of our Career Advisors at the Jobs and Skills Centres (JSCs) to discuss alternative training and employment pathways. You can contact the JSCs by calling 13 64 64 or visiting them in person at our Joondalup, Balga, Midland and Perth campuses.

If you have received an offer for a full-time course and wish to make changes to your enrolment, you will need to first seek approval from the Head of Programs or Coordinator of your academic area before any changes can be made.

Please visit Client Services or call us on 1300 300 822 if you require contact information for the study area.

If you wish to enquire about changes, you should do so prior to enrolling. All requests for changes are at North Metropolitan TAFE’s discretion and may not be granted.

Changes to enrolment include:

  • Reducing to a part-time study load
  • Changing campus location
  • Changing study mode (i.e. changing to online study)
  • Receiving an exemption or credits from previous studies

Skills Recognition and Credit

We can assess your knowledge and skills gained through formal training, non-formal training or informal learning.

All the information you need when considering whether or not to withdraw from your course

Once you've completed your studies, you are entitled to receive your award/qualification i.e. Certificate, Diploma, Advanced Diploma or Statement of Attainment. 

It should be sent to you automatically on completion but if not, or you need another copy, this page has all the information you need to apply for your award.

Student ID cards are available at a cost of $10.

Go to any campus library to pay (by credit or debit card) and get your card printed. 

Students can apply for their student ID cards once the semester has commenced.

Student ID cards are optional. They are, however, recommended for scanning, photocopying and printing at all North Metropolitan TAFE campuses, including the library, and to access student discounts.

Full-time, classroom-based students are entitled to travel concessions on Transperth services.  Your existing SmartRider can be updated to reflect your travel concession. 

If you have an existing SmartRider, you can enter your SmartRider number in the Student Portal under the MyDetails section. First, click on the 'Add' button. Select 'Transperth SmartRider Number' from the dropdown under Alternative ID, and enter your 9 –digit SR number. Make sure you click 'Save'. The Public Transport Authority (PTA) will be notified of your enrolment status overnight and apply the tertiary concession rate to your card.

If you don’t yet have a SmartRider, you’ll need to purchase one from a Transperth Infocentre or retail outlet, and follow the same process. 

You can also provide your SmartRider number by phone, email or in person at Client Services at your campus.

Your concession will only commence from the first date of your classes, or the date your data is received by the PTA if this is provided after this date. If your enrolment status changes at any time, an update will be generated to the PTA and your SmartRider travel rates adjusted accordingly.

In addition to the Tertiary Smartrider, we recommend you obtain a Student ID card, as Transperth may issue a fine if you cannot provide student photo ID.

Contact Transperth

For more information, visit Transperth's Tertiary SmartRider page.

If you lose your card, contact Transperth to cancel your card and register your new card at Client Services or by contacting 1300 300 822.

If you are a full-time student but are not getting concession rates, please contact Transperth by phone 13 62 13 or email

The majority of North Metropolitan TAFE campuses do not offer student parking. Student parking is only available at the following campuses:

  • Balga
  • Clarkson
  • Joondalup (Kendrew Crescent)
  • Joondalup (McLarty Avenue)
  • Midland

A Student parking sticker is required for students parking at these campuses and should be arranged by Week 2 of the semester.  Vehicles not displaying a valid parking sticker from this date will receive a parking fine.

Students are required to submit a parking application online first. The cost per parking sticker is $5.

Parking stickers for Balga, Clarkson and Midland students are collected from Student Services on each of those campuses. 

Parking stickers for Joondalup (McLarty Ave) students are collected from campus Admin, located in P Block.

Parking stickers for Joondalup (Kendrew Cres) students are to be collected from Student Services, located on the ground floor, D Block, Joondalup (Kendrew Cres) campus.

ACROD parking bays are available at or near every campus.  For ACROD bays on campus students will need to display a valid ACROD permit and a Student parking sticker.

Security officers are available at most campuses. Please check with client services at your campus to find out what hours they are available. The security officer may be requested to accompany staff and students to college carparks when not engaged in other duties.
At the Perth campus a security officer may also be requested to accompany groups of staff and students to the nearby car parks and to the Wellington Street crossover approach to the main railway station.

Every student has a printing/photocopying account.  Instructions to access your account and add credit can be found on the Library website.

North Metropolitan TAFE Library: Print On Campus(opens in a new tab)

Policies, important documents and responsibilities

Various policies, procedures and other important documents outline what you can expect from us, and in turn, what conduct we expect from you.

Contact us

Student services can assist with processing payments, providing course information and general information on our services and facilities. Student services are located at each of our campuses for your convenience.

Should you require any additional support:
 1300 300 822

(be sure to include your preferred contact phone number in your email so we can call you)


Please note Students with a disability who require assistance with the enrolment process should contact us to arrange an appointment.
 9427 1314