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North Metropolitan TAFE (NMTAFE) is committed to protecting the privacy of your personal information. This privacy statement explains how we collect, use, and disclose your personal information in accordance with the Australian Privacy Act 1988 (the Privacy Act) and the European Union General Data Protection Regulation (GDPR), and how you can exercise your privacy rights.


What personal information do we collect?

We collect a variety of personal information from you, including:

  • Contact information, such as your name, address, email address, and phone number.
  • Demographic information, such as your gender, age, and education level.
  • Employment information, such as your job title, employer, and work history.
  • Financial information, such as your bank account number and credit card number.
  • Education information, such as your academic transcripts and grades.
  • Health information, such as your medical history and allergies.
  • Other information that you provide to us, such as your feedback and comments.

We collect your personal information from a variety of sources, including:

  • When you provide it to us directly, such as when you apply for a course, register for an event, or contact us with a question.
  • When you use our website or other online services, such as when you browse our website or log into your online account.
  • When you interact with us in person, such as when you attend a class or event.
  • From third parties, such as when we receive evidence of prior learning from another educational institution.


How do we use your personal information?

We use your personal information for a variety of purposes, including:

  • To provide you with the services that you have requested, such as providing you with course materials or registering you for an event.
  • To communicate with you about your account, such as sending you confirmation emails or billing statements.
  • To improve our services, such as by analysing your usage data to see how you are using our website or online services.
  • To personalize your experience, such as by showing you course recommendations based on your previous coursework.
  • To market our services to you, such as sending you email notifications about upcoming events or courses.
  • To comply with legal requirements, such as reporting student enrolment data to the relevant authorities and recordkeeping.
  • To protect our rights and interests, such as investigating suspected fraud or abuse.


How do we share your personal information?

We may share your personal information with third parties in the following circumstances:

  • With service providers who help us provide our services, such as our website hosting provider or our student registration system.
  • With third parties who market our services on our behalf, such as our email marketing provider.
  • With government agencies or other organisations as required by law.
  • With your consent.

We take steps to ensure that your personal information is only shared with third parties who have agreed to protect it in a way that is consistent with this privacy statement.


How do we protect your personal information?

We take steps to protect your personal information in accordance with the Privacy Act and the GDPR from unauthorized access, use, disclosure, alteration, or destruction. These steps include:

  • Using secure servers and data centres.
  • Using encryption and other security measures to protect your personal information when it is transmitted over the internet.
  • Only allowing authorised employees to access your personal information
  • Monitoring our security systems and procedures on a regular basis.



This website uses cookies to improve your experience. We use cookies to remember your preferences, measure website traffic and show you relevant advertising.

What are cookies?

Cookies are small text files that are placed on your computer by websites you visit. They are used to store information about your browsing activity on the website.

What types of cookies do we use?

We use the following types of cookies:

  • Essential cookies - These cookies are essential for the website to function properly. They allow you to browse the website and use its features.
  • Analytical cookies - These cookies collect information about how you use the website, such as the pages you visit and the links you click. This information is used to improve the website and make it more user-friendly.
  • Advertising cookies - These cookies are used to show you relevant advertising. They collect information about your browsing activity on the website and use it to show you ads that are likely to be of interest to you.

How do we use cookies?

We use cookies to:

  • Remember your preferences, such as your language and font size.
  • Measure website traffic and show you relevant advertising.
  • Make the website more user-friendly.
  • Improve the security of the website.

How can you control cookies?

You can control cookies by adjusting the settings on your browser. You can choose to block all cookies, or to allow only certain types of cookies.

If you block all cookies, you may not be able to use all of the features on this website.

To find out more about cookies, including how to block them, visit the following websites:


Who can access your information?

The information collected by cookies may be accessed by us and by third-party service providers who help us to operate the website and provide our services. These third-party service providers may be located in countries other than Australia.


How long do we keep your information?

We will keep your information for as long as is necessary to provide you with the services you have requested. We may also keep your information for longer periods of time if we are required to do so by law.


What are your privacy rights?

You have a number of privacy rights, including the right to:

  • Access your personal information.
  • Request that we correct any inaccuracies in your personal information.
  • Request that we delete your personal information.
  • Object to our use of your personal information for certain purposes.
  • Transfer your personal information to another organisation.
  • Withdraw your consent to our use of your personal information.

Please note, whilst you have the right to request the deletion of your personal information held by NMTAFE, this may not be possible due to legislative and other legal requirements to retain this information.  You will be advised by the Privacy Officer if this is the case with the relevant references to the requirements.

If you have any questions about this privacy statement and our privacy practices, please contact us:

By mail
North Metropolitan TAFE Privacy Officer

Locked Bag 6


By email
Attention: Privacy Officer.

By phone
08 9427 1044

Via our website Contact Us form


Your rights in the EU 

NMTAFE offers services to individuals presently residing in the European Union. Subject to legal constraints, including NMTAFE's obligations under the State Records Act, if you currently reside in the EU your principal rights under the GDPR are:

  1. the right to be informed;
  2. the right to access;
  3. the right to rectification;
  4. the right to erasure, i.e. to be forgotten;
  5. the right to restrict processing;
  6. the right to object to processing;
  7. the right to data portability; and 
  8. right to not be subject to automated decision making.

You can read the relevant laws and guidance from the Office of the Australian Information Commissioner (OAIC) regulatory authorities under the GDPR for a full explanation of these rights:

Changes to this privacy statement

We may update this privacy statement from time to time. The most current version of the privacy statement will always be available on our website.