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BSB30120 Certificate III in Business (Medical Administration)

National ID: BSB30120 State ID: AC47
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Want to make a start within medical administration?

This course will give you the necessary skills and knowledge to work in a small health service such as a medical reception, allied health service or hospital setting.

You will study business office units alongside specialised medical units that will equip you with the skills to meet the current needs of the medical industry. You will learn to work in teams, communicate effectively, empower your critical and creative thinking and learn computing skills using current software.

  • Medical Terminology
  • Patient record keeping
  • Process medical accounts
  • Privacy and confidentiality guidelines
  • Creative thinking
  • Team skills
  • Problem solving
  • Environmental and sustainable work skills
  • Communication and interpersonal skills
  • Organisational and time management skills
  • Microsoft Office and computer skills
  • Importance of workplace safety and wellness
  • Design and produce business documents and digital text documents, and spreadsheets

This course is suited to people who may be:

  • Returning to the workforce
  • Looking for a career change into the healthcare/medical industry
  • Currently working in industry and would like to gain a nationally recognised qualification
  • Would like an entry level position in the health/medical industry
  • A recent school leaver
Online

Some of our Online courses can be done completely online. However, some of the courses require a practical component or assessment that can't be done online, and some may be a mix of online and on campus learning. We’ll let you know what's required for your course. For all the details and a full list of Online courses, check out the Online study and application(opens in a new tab)  page.

School Leaver Non-School Leaver AQF
OLNA or NAPLAN 9 Band 8 C Grades in Year 10 English and Maths or equivalent Certificate I or Certificate II
On campus delivery

Classes will be run over four days per week for six months when you study full-time, on campus.
This includes some online 'working from home' sessions. Days of delivery on campus are Tuesday to Friday, plus one week working from home (you'll be given the dates for this week when you enrol).
You can also study this course part-time, over two day per week for six months (one semester). It will take you one year (two semesters) to complete the course this way, enrolling in 6 or 7 of the 13 units each semester.
You will need approval from the Head of Program to enrol part-time.

Online delivery

To successfully complete the course, it's recommended you have access to a PC, Laptop or Chromebook with a Camera and microphone (inbuilt or separately) with reliable internet access. Tablets are not recommended.

Live Collaborate sessions (online with a lecturer) are held on a Wednesday (some sessions may be recorded).

Attendance on campus is required for an assessment and you will be advised of options when you enrol. If attendance is not possible alternative arrangements may be available.

Online delivery can take up to two years to complete, depending on your other commitments.

To complete the course within one year, you'll need to:

  • Attend regularly to scheduled online sessions
  • Spend 10 - 12 hours per week individual study
  • Complete 6 - 7 units per semester (6 months)

To spread the course over two years, you'll need to:

  • Attend regularly to scheduled online sessions
  • Spend 4 - 6 hours per week individual study
  • Complete 3 - 4 units per semester (6 months)

Timetable information is indicative only and subject to change.

Bring your own device (BYOD) is encouraged but not essential.

    Other job titles may include:

    • Dental Receptionist

    Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations.

    Study options and next steps

    Click on your preferred option below to get started with your application.

    Semester 1, 2023

    Details
    Duration 1 Semester
    When Semester 1, 2023
    Where Perth
    How On campus
    Course fee
    Tuition fee* Resource fee Total fee
    General $2,391.00 $80.00 $2,471.00
    Concession $720.30 $80.00 $800.30

    *Fee disclaimers

    The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2022. Please view the full list of Fee disclaimers.

    Please note fees listed include all units required to gain this qualification.  If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.

    Enquiries regarding fees can be made by calling us.

    T 1300 300 822

    Details
    Duration 2 Semesters
    When Semester 1, 2023
    Where Perth
    How Combined (Online and On Campus)
    Course fee
    Tuition fee* Resource fee Total fee
    General $2,391.00 $80.00 $2,471.00
    Concession $720.30 $80.00 $800.30

    *Fee disclaimers

    The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2022. Please view the full list of Fee disclaimers.

    Please note fees listed include all units required to gain this qualification.  If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.

    Enquiries regarding fees can be made by calling us.

    T 1300 300 822

    Details
    Duration 1 Semester
    When Semester 1, 2023
    Where Joondalup (Kendrew Crescent)
    How On campus
    Course fee
    Tuition fee* Resource fee Total fee
    General $2,391.00 $80.00 $2,471.00
    Concession $720.30 $80.00 $800.30

    *Fee disclaimers

    The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2022. Please view the full list of Fee disclaimers.

    Please note fees listed include all units required to gain this qualification.  If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.

    Enquiries regarding fees can be made by calling us.

    T 1300 300 822

    Continuous enrolment, 2022

    Details
    Duration 1 Year
    When Continuous enrolment, 2022
    Where Perth
    How Traineeship
    Course fee
    Tuition fee* Resource fee Total fee
    General $2,391.00 $80.00 $2,471.00
    Concession $720.30 $80.00 $800.30

    *Fee disclaimers

    The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2022. Please view the full list of Fee disclaimers.

    Please note fees listed include all units required to gain this qualification.  If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.

    Enquiries regarding fees can be made by calling us.

    T 1300 300 822

    Semester 2, 2022

    Details
    Duration 1 Semester
    When Semester 2, 2022
    Where Joondalup (Kendrew Crescent)
    How On campus
    Course fee
    Tuition fee* Resource fee Total fee
    General $2,391.00 $80.00 $2,471.00
    Concession $720.30 $80.00 $800.30

    *Fee disclaimers

    The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2022. Please view the full list of Fee disclaimers.

    Please note fees listed include all units required to gain this qualification.  If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.

    Enquiries regarding fees can be made by calling us.

    T 1300 300 822

    Details
    Duration 1 Semester
    When Semester 2, 2022
    Where Midland
    How On campus
    Course fee
    Tuition fee* Resource fee Total fee
    General $2,391.00 $80.00 $2,471.00
    Concession $720.30 $80.00 $800.30

    *Fee disclaimers

    The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2022. Please view the full list of Fee disclaimers.

    Please note fees listed include all units required to gain this qualification.  If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.

    Enquiries regarding fees can be made by calling us.

    T 1300 300 822

    Get help

    This form is only for course enquiries. If you would like to apply, please refer to the Study options and next steps section above.