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Home | Getting started | Student services and support

Student services and support

Supporting you while you study

Congratulations on becoming, or returning as, a North Metropolitan TAFE student.
We offer​ a range of support services to help your academic studies and also your personal development. This section will help you access all the resources you can expect to use.

For all new students, be sure to check out all the information you need when starting out.

Our services

Mental Health Support
If you are a student with a mental health condition needing support to access your TAFE studies, then you are encouraged to contact Disability Support.

In a crisis call
•    Lifeline          
      13 11 14
•    Beyond Blue
      1300 22 4636
•    Kids Help Line
      1800 55 1800
•    Crisis Care
      9223 1111 (for Domestic Violence refuges)
•    Sexual Assault Resource Centre
      6458 1828
•    Family and Domestic Violence
      1800 737 732
•    Emergency or if you need an ambulance

For more detailed information about available resources and referral sources for free counselling, please follow this link.
Information about staying well, organising yourself, staying calm and feeling good can be found at  

Disability support

We are committed to ensuring that people with disability have access to our services, programs and facilities so that they can achieve their educational and career goals.

Please visit our Disability support page for further information.

For more detailed information about available resources, please follow this link.

Campus student services
Student services can assist with processing payments, providing course information and general information on our services and facilities. Student services are located at each of our campuses for your convenience.
Contact us
T 1300 300 822

Request your Diploma/Certificate
Once you've completed your studies​, you are entitled to receive your Award Certificate / Diploma or Statement of Attainment.

Students can access their results and progress via the student portal.

If you are having issues accessing your results you can click on the link below and complete the on-line form to receive your Certificate/Diploma. The Awards Centre will process your request. Once your results have been finalised, your documents will be sent to your nominated address.

Please note we will not be able to issue any documents if you haven’t provided your USI (Unique Student Identifier). Please contact Student Services for further information on 1300 300 822.

Application for award          Application for Academic Credit

Assessment submission and feedback
Assessment submission and feedback form

Aboriginal and Torres Strait Islanders assistance

Koolark - Centre for Aboriginal Students

We are situated on the land of the Whadjuk Noongar people, the Noongar people remain the traditional peoples and cultural custodians of their land.

Interested in training? Want to come to a place that is right in the heart of things?
Well, come and see just how deadly it is at North Metropolitan TAFE. All Aboriginal and Torres Strait Islander students are fully supported during their time with us.
Check out our Koolark page full of information whether you're a student, staff member or an interested part of our community.. 

 Apprenticeship Management Team (AMT)

AMT provides specialised assistance to apprentices, trainees and their employers. We can provide assistance with matters relating to commencements, training plans, apprentice travel, training contract extensions, variations, suspensions, terminations and completions.
For more information about AMT please contact:
T  9233 1049


Security officers are available at most campuses. Please check with client services at your campus (see above) to find out what hours they are available. The security officer may be requested to accompany staff and students to college carparks when not engaged in other duties.
At the Perth campus a security officer may also be requested to accompany groups of staff and students to the nearby car parks and to the Wellington Street crossover approach to the main railway station.

Cyber security
Online safety and cyber security awareness
North Metropolitan TAFE is committed to providing a safe, effective and respectful online learning environment for our students. All students, their families, staff members and the wider community have a responsibility to ensure they are up to date with the latest cyber security information.
There are a number of eSafety issues affecting students today, including personal information and identity protection, cyber bullying and managing increased time spent online. Below is a list of suggestions on how to stay e-smart and some links to other helpful resources.
 What can I do to stay eSafe?
  •  Ensure you always log off from a college computer if you leave it unattended
  •  Keep your personal devices secure and their software up to date
  •  Never click on a link or open a file that you do not trust
  •  Keep any mobile storage devices (USBs, hard drives) in a secure location
  •   Ensure your passwords are unique, regularly changed and never written down
  •  Report any abusive or illegal online activity to your lecturer or college staff member
  •  Ensure you stay up to date with North Metropolitan TAFE’s Acceptable Use of IT Services by Students section on the Policies and responsibilities page.
Cyber security resources for students and families
  •  Cybersafety in schools (Department of Education and Training) 
  •  eSafety Commissioner
  •  Stay Smart Online
  •  Microsoft Safety & Security Centre
International student support

International students can access support via their International Student Psychologists by calling International Centre on 9427 1873.

 Student WiFi
How to login to the North Metropolitan TAFE WiFi service
  1.    From your mobile device, select view available wireless networks
  2.    Select “Student WiFi” or "NMT WiFi" from the list of available networks and connect
  3.    If a login page does not automatically open, launch an internet browser and you will be redirected to the authentication page
  4.    Login with your student ID and password (new students — please make sure you have reset your password first, and set up the password reset tool in Office365)
This service is provided to students in accordance with College Acceptable Use Policies. Once you are successfully authenticated, you will automatically be logged in and able to browse the internet without the need to login for one week.  After one week you will need to log in again following the steps above. Should you require any further assistance, please contact your campus library (depending on agreed helpdesk).
Student accommodation

There are a variety of accommodation options available to students studying across Perth, including temporary accommodation, hostels, homestay, and rental accommodation. You can source these through the internet, local papers and other channels.

Please note North Metropolitan TAFE does not profit in any way or sponsor any of the contacts listed; they are provided solely as a convenience to you.

Renting in WA - Consumer Protection regulations


Page last updated September 27, 2019