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Home | Getting started

Getting started

Welcome to North Metro TAFE. The information below will assist you in getting ready to study with us this coming semester. 

Activate your Office 365

Office 365

All students must activate their Office 365 account to access NMTAFE emails, timetables and online course content.

Please note it will take 48 hours after enrolment for your account to become active. If you have any issues logging in, see the How to log into Office 365 guide.

Students have access to 1TB of OneDrive data storage and Microsoft Office programs including Word, Excel and PowerPoint which can be used via a web browser or downloaded on up to five devices.

Student passwords expire EVERY 90 days. This affects ALL SYSTEMS including Blackboard, Office365 (student email) and Student Portal. If you haven’t been able to change your password before it expired, please contact us on 1300 300 822 to reset it.

Classroom students


Your timetable will be available in your Office 365 calendar.

If your timetable is not showing in your calendar initially, please check again later, as we are continuously updating timetable information. For Semester 1, most timetables will only be available from Monday 11 January 2021. You can find all the information you need to access your personal timetable here.

Some courses with industry placements or multiple groups register students into timetables at orientation so you will not receive a timetable until then.

Please note timetables are subject to change due to changes to study plans, class sizes, lecturer and room availability. You are advised to regularly check your Office 365 calendar up to and including the second week of semester, to ensure you are viewing current information.


Orientation for most courses is compulsory and provides all students with important information regarding their studies. Orientation for Semester 1, 2021 will take place between 27 January and 3 February. Details of orientation details will be listed here once available. If your course is not listed, orientation will be on the first day of class as per your timetable.

Students continuing in their course do not need to attend orientation.

Online students


Once you have set up your Office 365 account you can login to Blackboard  using your student ID and the same password.

You will have access to your learning materials from the week your course commences. If any of your units are not showing or if you need assistance, please contact your lecturer.


Some online courses offer an orientation for new students. Details will be available before the course commences.

Student Portal

Student portal

You can access the Student Portal with your login details, and view your study results, unit enrolments and future units. Further information can be found in the Student Portal Guide

Additional links to online systems that you may find useful

Deciding not to study

Once your payment is processed you are considered enrolled, and you are liable for the payment of your fees.

It is therefore essential that should you decide not to proceed with your studies, you withdraw officially. If you do not withdraw, you will remain enrolled and liable for the fees even if you don’t attend the course.

Students who withdraw will have their fees adjusted according to the refund policy, even if the course hasn’t started or they have not attended any classes.

Failing to continue to attend classes or verbally advising a lecturer, classmate or other staff at North Metropolitan TAFE that you are not continuing is not considered an official withdrawal.

The census date is the final date that you must withdraw by, in order to be assessed for a refund as per the VET Fees and Charges Policy.

Please check individual census dates for your units on your Enrolment confirmation.

Please note to withdraw officially all students must complete the withdrawal form online or in person at Student Services.

Amendments to enrolment

If you have received an offer for a full-time course and wish to make changes to your enrolment, you will need to first seek approval from the Head of Programs or Coordinator of your academic area before any changes can be made.

Please visit Student Services or call us on 1300 300 822 if you require contact information for the study area.

If you wish to enquire about changes, you should do so prior to enrolling. All requests for changes are at North Metropolitan TAFE’s discretion and may not be granted.

Changes to enrolment include:

  • Reducing to a part time study load
  • Changing campus location
  • Changing study mode (i.e. changing to online study)
  • Receiving an exemption or credits from previous studies
Transperth travel concessions

Full-time, classroom-based students are entitled to travel concessions on Transperth services.

To apply for a travel concession you will need to obtain a SmartRider card (or use an existing one) and provide the card number to us by completing the Travel concession application form.

We will notify the Public Transport Authority (PTA) of your enrolment status so they can apply the tertiary concession rate to this card.  If your enrolment status changes at any time, an update will be generated to the PTA and your Smartrider travel rates adjusted accordingly.

Your concession will only commence from the first date of your classes or the date your data is received by the PTA if this is provided after this date.

In addition to the Tertiary Smartrider, we recommend you obtain a Student ID card, as Transperth may issue a fine if you cannot provide proof that you are a student.

By completing the Travel concession application form you agree to North Metropolitan TAFE transferring your personal and enrolment data to the Public Transport Authority (PTA) for the sole purpose of assessing your eligibility to concession rates on Transperth services. Your data will not be passed onto any other person or organisation unless so directed by law.

Contact Transperth

If you lose your card, contact Transperth to cancel your card and register your new card at Client Services or by contacting 1300 300 822. If you are a full time student  but are not getting concession rates, please contact Transperth by phone 13 62 13 or email

Student ID cards

Student ID cards are available at a cost of $10 and can be paid for at all student services areas. The student ID card is printed for you in your campus library.

Students can apply for their student ID cards once the semester has commenced.

The student ID card is optional for students, however it is required by Transperth with the Tertiary Smartrider, and to access scanning, photocopying and printing facilities at North Metropolitan TAFE campuses.

Student parking

The majority of our campuses do not offer student parking. Student parking is only available at:

  • Balga campus
  • Clarkson campus (no permit required)
  • Joondalup (Kendrew Crescent) campus
  • Joondalup (McLarty Avenue) campus
  • Midland campus

A Student Parking Permit is required for student parking at these campuses and should be arranged by Week 2 of the semester.  Vehicles not displaying a valid parking permit from this date, will receive a parking fine.

ACROD parking bays are available at or near every campus.

Disability | Student support

We are committed to ensuring that people with disability or medical condition have access to our services, programs and facilities so that they can achieve their educational and career goals.

Please visit our Student Services and support page for further information.

Need a hand?

Should you require any additional support:
T   1300 300 822

Be sure to include your preferred contact phone number in your email so we can call you.

Please note Students with a disability who require assistance with enrolment should contact us on 9427 1314 or to arrange an appointment.

Page last updated November 16, 2020