Menu Menu

Student essentials

Welcome to North Metropolitan TAFE

As a newly enrolled student, the information below is vital to helping you get prepared for your studies ahead.

Please ensure you take the time to read this. These links will take you to the online systems you will use during your studies. Before you can login to any of our online systems, you first need to ensure you have set up your Office 365 account.

First things first - getting started

All students must activate their Office 365 account to access NMTAFE emails, timetables and online course content.

Please note it could take up to 48 hours after enrolment for your account to become active.

Students have access to Microsoft Office programs including Word, Excel and PowerPoint, which can be used via a web browser or downloaded on up to five devices, and 1TB of data storage in OneDrive.

Student passwords expire EVERY 90 days. This affects ALL SYSTEMS including Blackboard, Office 365 (student email) and the Student Portal. If you haven’t been able to change your password before it expired, please contact us on 1300 300 822 to reset it.

If you have issues logging in, or for more information on accessing your student email account, see the How to log into Office 365 guide (735 KB) (PDF document) and Using OneDrive (336 KB) (PDF document).

Your timetable will be available in your Office 365 calendar, once you have paid your fees in full, your first instalment has been deducted or you have set up your loan.  If a third party is paying your fees, this will be upon receipt of the request to invoice.

Some courses with industry placements or multiple groups register students into timetables at orientation so you will not receive a timetable until then.

Please note timetables are subject to change due to changes to study plans, class sizes, lecturer and room availability. You are advised to regularly check your Office 365 calendar up to and including the second week of semester, to ensure you are viewing current information.

Access your personal timetable

You will need to first set up your Office 365 account.

Once you have logged in:

  • Open the calendar in 0ffice 365
  • Select the week beginning of term
  • Your classes should be populated from this week onwards. You should check the timetable each week for changes and classes that may commence later in the semester.

If you are experiencing difficulties accessing Office 365, please:

  • Allow at least 48 hours from the time of enrolment before attempting to log in to ensure that your account has been activated.
  • Use only your student email and not personal email to log in, eg: (as per the guide)
  • Ensure you are using your Student ID and not another ID.  Student IDs will look like a letter followed by 6 digits, e.g. J001111 or 8 numbers beginning with 2, eg 20001111 (as per guide)
  • Attempt logging in with just your date of birth (DDMMYYYY) in place of the generic password advised in the guide
  • If you have attempted the above and are still experiencing problems accessing Office 365, please contact our call centre via or phone 1300 300 822 and they will reset your password for you. You can also call or attend any of our libraries for your password reset.

On campus students

Orientation for most courses is compulsory and provides all students with important information regarding their studies. 

Students continuing in their course do not need to attend orientation.

Orientation details

Online students

Some online courses offer an orientation for new students. Details will be available before the course commences.

Please note

  • When a course is delivered at more than one campus, students must attend orientation at the campus where they will be studying.
  • Orientation dates and locations are subject to change.
  • If there are no orientation dates for your course at your campus, orientation will be done on the first day of class as per your timetable.

Skill set students

The orientation dates above are not relevant unless you have been advised to attend. Skill set orientation will be held in your first class.

The Student Portal connects you to all the information you need to get the most out of life at North Metropolitan TAFE. You can access the Student Portal with your login details to view and update your enrolment details.

Depending on the stage of your enrolment, you will be able to access the following features:

  • My application - view the status of your application
  • My payments – view your payment history and instalment plan details (if relevant)
  • My Study - view your course details, units and academic records
  • My details -  view and update your personal information
  • My tasks – view any notices from North Metropolitan TAFE
  • Blackboard – links directly to the Blackboard elearning platform.

If you are experiencing issues with the student portal, please read Navigating the Student Portal Guide. (1 MB) (PDF document)

Once you have set up your Office 365 account you can login to Blackboard using your student email address and the same password.

If you are an online student you will have access to your learning materials from the week your course commences. If any of your units are not showing or if you need assistance, please contact your lecturer.

Log in to our WiFi service

  1. From your mobile device, open WiFi settings to view available wireless networks
  2. Select "NMT WiFi" from the list of available networks and connect
  3. If a login page does not automatically open, launch an internet browser and you will be redirected to the authentication page
  4. Login with your student ID and password (new students — please make sure you have reset your password first, and set up the password reset tool in Office 365)

This service is provided to students in accordance with College Acceptable Use Policies. Once you are successfully authenticated, you will automatically be logged in and able to browse the internet without the need to login for one week. 

After one week you will need to log in again following the steps above. Should you require any further assistance, please contact your campus library.

Online safety and cyber security awareness

North Metropolitan TAFE is committed to providing a safe, effective and respectful online learning environment for our students. All students, their families, staff members and the wider community have a responsibility to ensure they are up to date with the latest cyber security information.

There are a number of eSafety issues affecting students today, including personal information and identity protection, cyber bullying and managing increased time spent online.

Below is a list of suggestions on how to stay e-smart and some links to other helpful resources.

What can I do to stay eSafe?

  • Ensure you always log off from a college computer if you leave it unattended
  • Keep your personal devices secure and their software up to date
  • Never click on a link or open a file that you do not trust
  • Keep any mobile storage devices (USBs, hard drives) in a secure location
  •  Ensure your passwords are unique, regularly changed and never written down
  • Report any abusive or illegal online activity to your lecturer or college staff member
  • Ensure you stay up to date with North Metropolitan TAFE’s Acceptable Use of IT Services by Students on (see Policies, important documents and responsibilities).

Cyber security resources for students and families

Some courses will require you to manage you clinical placement via the Sonia tool.  If you have been directed to access this by your lecturer, you can access Sonia Online here.

To find answers to these and many other questions you may have about studying at North Metropolitan TAFE Ask the Library.

Further information can also be found in our handbook.

Student handbook (2 MB) (PDF document)

Services and support

Student support services are dedicated to ensuring your experience at NMTAFE is positive. We offer a range of student support services to help your academic studies and personal development. This section will help you access the resources available to support you. If you prefer personal contact, please visit the student services counter located at each of our campuses.


We offer​ a broad range of services to support you through your academic studies and personal development.

Accessibility and learning support
We are committed to providing you with the most appropriate support for your needs so that you can achieve your educational and career goals

Student wellbeing
All the information to get you back on track


Whatever you need to do, you can find help here.

Course resources, online guides, study support and a whole lot more

Request your Award | Diploma | Certificate
Complete your studies and receive your Award Certificate / Diploma or Statement of Attainment

All the information you need when considering whether or not to withdraw from your course

Further services and support

Once your payment is processed you are considered enrolled, and you are liable for the payment of your fees.

It is therefore essential that should you decide not to proceed with your studies, you withdraw officially. If you do not withdraw, you will remain enrolled and liable for the fees even if you don’t attend the course or have not accessed any learning materials.

Students who withdraw will have their fees adjusted according to the refund policy, even if the course hasn’t started or they have not attended any classes.

Failing to continue to attend classes or verbally advising a lecturer, classmate or other staff at North Metropolitan TAFE that you are not continuing is not considered an official withdrawal.

The census date is the final date that you must withdraw by, in order to be assessed for a refund as per the VET Fees and Charges Policy (294 KB) (PDF document).

Please check individual census dates for your units on your Enrolment confirmation.

Please note to withdraw officially all students must complete the withdrawal form online or in person at Student Services.

If you have received an offer for a full-time course and wish to make changes to your enrolment, you will need to first seek approval from the Head of Programs or Coordinator of your academic area before any changes can be made.

Please visit Student Services or call us on 1300 300 822 if you require contact information for the study area.

If you wish to enquire about changes, you should do so prior to enrolling. All requests for changes are at North Metropolitan TAFE’s discretion and may not be granted.

Changes to enrolment include:

  • Reducing to a part time study load
  • Changing campus location
  • Changing study mode (i.e. changing to online study)
  • Receiving an exemption or credits from previous studies

Student ID cards are available at a cost of $10.

Go to any campus library to pay (by credit or debit card) and get your card printed. 

Students can apply for their student ID cards once the semester has commenced.

Student ID cards are optional. They are, however, recommended for scanning, photocopying and printing at all North Metropolitan TAFE campuses, including the library, and to access student discounts.

Every student has a printing / photocopying account.  Instructions to access your account and add credit can be found on the Library website.

North Metropolitan TAFE Library: Print On Campus(opens in a new tab)

Full-time, classroom-based students are entitled to travel concessions on Transperth services.  Your existing SmartRider can be updated to reflect your travel concession. 

If you have an existing SmartRider, you can enter your SmartRider number in the Student Portal under the MyDetails section. Select “Transperth SmartRider Number” from the dropdown under Alternative ID, and enter your 9 –digit SR number. The Public Transport Authority (PTA) will be notified of your enrolment status overnight and apply the tertiary concession rate to your card.

If you don’t yet have a SmartRider, you’ll need to purchase one from a Transperth Infocentre or retail outlet, and follow the same process. 

You can also provide your SmartRider number by phone, email or in person at Client Services at your campus.

Your concession will only commence from the first date of your classes, or the date your data is received by the PTA if this is provided after this date. If your enrolment status changes at any time, an update will be generated to the PTA and your SmartRider travel rates adjusted accordingly.

In addition to the Tertiary Smartrider, we recommend you obtain a Student ID card, as Transperth may issue a fine if you cannot provide student photo ID.

Contact Transperth

For more information, visit Transperth's Tertiary SmartRider page.

If you lose your card, contact Transperth to cancel your card and register your new card at Client Services or by contacting 1300 300 822.

If you are a full-time student but are not getting concession rates, please contact Transperth by phone 13 62 13 or email

The majority of North Metropolitan TAFE campuses do not offer student parking. Student parking is only available at the following campuses:

  • Balga
  • Clarkson (no permit required)
  • Joondalup (Kendrew Crescent)
  • Joondalup (McLarty Avenue)
  • Midland

A Student Parking Permit is required for student parking at these campuses and should be arranged by Week 2 of the semester.  Vehicles not displaying a valid parking permit from this date will receive a parking fine.

Students are required to submit a parking application online first. The cost per parking sticker is $5 and may be picked up at Student Services. 

ACROD parking bays are available at or near every campus.

Security officers are available at most campuses. Please check with client services at your campus to find out what hours they are available. The security officer may be requested to accompany staff and students to college carparks when not engaged in other duties.
At the Perth campus a security officer may also be requested to accompany groups of staff and students to the nearby car parks and to the Wellington Street crossover approach to the main railway station.

Policies, important documents and responsibilities

Various policies, procedures and other important documents outline what you can expect from us, and in turn, what conduct we expect from you.

Contact us

Student services can assist with processing payments, providing course information and general information on our services and facilities. Student services are located at each of our campuses for your convenience.

Should you require any additional support:
 1300 300 822

(be sure to include your preferred contact phone number in your email so we can call you)


Please note Students with a disability who require assistance with enrolment should contact us to arrange an appointment.
 9427 1314