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Student essentials

Welcome to North Metropolitan TAFE

As a newly enrolled student, the information below is vital to helping you get prepared for your studies ahead. Please ensure you take the time to read these pages.

Getting started - timetable, systems and more

These links will take you to the online systems you will use during your studies, including  instructional videos on how to log in and access them.
Note Before you can login to any of our online systems, you first need to ensure you have set up your Office 365 account.

Our Ask the Library page has detailed answers to many other questions you may have about studying at North Metropolitan TAFE 

Ask the Library

Other important information

On campus students

Orientation for most courses is compulsory and provides all students with important information regarding their studies. 

Students continuing in their course do not need to attend orientation.

Orientation details

Online students

Some online courses offer an orientation for new students. Details will be available before the course commences.

Please note

  • When a course is delivered at more than one campus, students must attend orientation at the campus where they will be studying.
  • Orientation dates and locations are subject to change.
  • If there are no orientation dates for your course at your campus, orientation will be done on the first day of class as per your timetable.

Skill set students

The orientation dates above are not relevant unless you have been advised to attend. Skill set orientation will be held in your first class.

Some courses will require you to manage you clinical placement via the Sonia tool. 

Select below if you have been directed to access this by your lecturer.

Sonia Online

Log in to our WiFi service

  1. From your mobile device, open WiFi settings to view available wireless networks
  2. Select "NMT WiFi" from the list of available networks and connect
  3. If a login page does not automatically open, launch an internet browser and you will be redirected to the authentication page
  4. Login with your student ID and password (new students — please make sure you have reset your password first, and set up the password reset tool in Office 365)

This service is provided to students in accordance with College Acceptable Use Policies. Once you are successfully authenticated, you will automatically be logged in and able to browse the internet without the need to login for one week. 

After one week you will need to log in again following the steps above. Should you require any further assistance, please contact your campus library.

Online safety and cyber security awareness

North Metropolitan TAFE is committed to providing a safe, effective and respectful online learning environment for our students. All students, their families, staff members and the wider community have a responsibility to ensure they are up to date with the latest cyber security information.

There are a number of eSafety issues affecting students today, including personal information and identity protection, cyber bullying and managing increased time spent online.

Below is a list of suggestions on how to stay e-smart and some links to other helpful resources.

What can I do to stay eSafe?

  • Ensure you always log off from a college computer if you leave it unattended
  • Keep your personal devices secure and their software up to date
  • Never click on a link or open a file that you do not trust
  • Keep any mobile storage devices (USBs, hard drives) in a secure location
  •  Ensure your passwords are unique, regularly changed and never written down
  • Report any abusive or illegal online activity to your lecturer or college staff member
  • Ensure you stay up to date with North Metropolitan TAFE’s Acceptable Use of IT Services by Students on (see Policies, important documents and responsibilities).

Cyber security resources for students and families

Further information can also be found in our handbook.

Student handbook (2 MB) (PDF document)

Services and support

Student support services are dedicated to ensuring your experience at NMTAFE is positive. We offer a range of student support services to help your academic studies and personal development. This section will help you access the resources available to support you. If you prefer personal contact, please visit the student services counter located at each of our campuses.

Support

We offer​ a broad range of services to support you through your academic studies and personal development.

Accessibility and learning support
We are committed to providing you with the most appropriate support for your needs so that you can achieve your educational and career goals

Student wellbeing
All the information to get you back on track

Services

Whatever you need to do, you can find help here.

Library
Course resources, online guides, study support and a whole lot more

Request your Award | Diploma | Certificate
Complete your studies and receive your Award Certificate / Diploma or Statement of Attainment

Withdrawals
All the information you need when considering whether or not to withdraw from your course

Further services and support

If you decide not to study your unit or course, please don’t just stop attending your classes. It is essential that should you decide to no longer study, you withdraw officially. Students who do not withdraw will remain enrolled in their course and are liable for all fees even if not attending or accessing learning materials.

Failing to continue to attend classes or verbally advising their lecturer is not considered an official withdrawal.

Students who withdraw will have their fees adjusted according to the VET Fees and Charges Policy (294 KB) (PDF document).

Full refunds are not available if you change your mind after enrolling in a course. Student refund amounts vary depending on the qualification you are enrolled in and withdrawals prior to or after the census date for the unit/s of competency. The census date is the final date you must withdraw by in order to be eligible for a refund. Please check individual census dates for your units on your Enrolment Confirmation.

It is very important for students who are enrolled with a Commonwealth VET Student Loan to withdraw officially. Students with an approved VET Student Loan will incur a liability for the units they have enrolled in if they remain enrolled after the census dates. For further information about VET Student Loans please see our VET Student Loans page.

To withdraw officially please complete the withdrawal form online or in person please visit us at Client Services on your campus.

To discuss other study options why not speak to one of our Career Advisors at the Jobs and Skills Centres (JSCs) to discuss alternative training and employment pathways. You can contact the JSCs by calling 13 64 64 or visiting them in person at our Joondalup, Balga, Midland and Perth campuses.

If you have received an offer for a full-time course and wish to make changes to your enrolment, you will need to first seek approval from the Head of Programs or Coordinator of your academic area before any changes can be made.

Please visit Student Services or call us on 1300 300 822 if you require contact information for the study area.

If you wish to enquire about changes, you should do so prior to enrolling. All requests for changes are at North Metropolitan TAFE’s discretion and may not be granted.

Changes to enrolment include:

  • Reducing to a part time study load
  • Changing campus location
  • Changing study mode (i.e. changing to online study)
  • Receiving an exemption or credits from previous studies

Student ID cards are available at a cost of $10.

Go to any campus library to pay (by credit or debit card) and get your card printed. 

Students can apply for their student ID cards once the semester has commenced.

Student ID cards are optional. They are, however, recommended for scanning, photocopying and printing at all North Metropolitan TAFE campuses, including the library, and to access student discounts.

Every student has a printing / photocopying account.  Instructions to access your account and add credit can be found on the Library website.

North Metropolitan TAFE Library: Print On Campus(opens in a new tab)

Full-time, classroom-based students are entitled to travel concessions on Transperth services.  Your existing SmartRider can be updated to reflect your travel concession. 

If you have an existing SmartRider, you can enter your SmartRider number in the Student Portal under the MyDetails section. First, click on the 'Add' button. Select 'Transperth SmartRider Number' from the dropdown under Alternative ID, and enter your 9 –digit SR number. Make sure you click 'Save'. The Public Transport Authority (PTA) will be notified of your enrolment status overnight and apply the tertiary concession rate to your card.

If you don’t yet have a SmartRider, you’ll need to purchase one from a Transperth Infocentre or retail outlet, and follow the same process. 

You can also provide your SmartRider number by phone, email or in person at Client Services at your campus.

Your concession will only commence from the first date of your classes, or the date your data is received by the PTA if this is provided after this date. If your enrolment status changes at any time, an update will be generated to the PTA and your SmartRider travel rates adjusted accordingly.

In addition to the Tertiary Smartrider, we recommend you obtain a Student ID card, as Transperth may issue a fine if you cannot provide student photo ID.

Contact Transperth

For more information, visit Transperth's Tertiary SmartRider page.

If you lose your card, contact Transperth to cancel your card and register your new card at Client Services or by contacting 1300 300 822.

If you are a full-time student but are not getting concession rates, please contact Transperth by phone 13 62 13 or email enquiries@transperth.wa.gov.au

The majority of North Metropolitan TAFE campuses do not offer student parking. Student parking is only available at the following campuses:

  • Balga
  • Clarkson
  • Joondalup (Kendrew Crescent)
  • Joondalup (McLarty Avenue)
  • Midland

A Student parking sticker is required for students parking at these campuses and should be arranged by Week 2 of the semester.  Vehicles not displaying a valid parking sticker from this date will receive a parking fine.

Students are required to submit a parking application online first. The cost per parking sticker is $5.

Parking stickers for Balga and Midland students are collected from Student Services on each of those campuses. 

Parking stickers for Clarkson, Joondalup (Kendrew Cres) and Joondalup (McLarty Ave) students are to be collected from Student Services, located on the ground floor, D Block, Joondalup (Kendrew Cres) campus.

ACROD parking bays are available at or near every campus.  For ACROD bays on campus students will need to display a valid ACROD permit and a Student parking sticker.

Security officers are available at most campuses. Please check with client services at your campus to find out what hours they are available. The security officer may be requested to accompany staff and students to college carparks when not engaged in other duties.
 
At the Perth campus a security officer may also be requested to accompany groups of staff and students to the nearby car parks and to the Wellington Street crossover approach to the main railway station.

Policies, important documents and responsibilities

Various policies, procedures and other important documents outline what you can expect from us, and in turn, what conduct we expect from you.

Contact us

Student services can assist with processing payments, providing course information and general information on our services and facilities. Student services are located at each of our campuses for your convenience.

Should you require any additional support:
 1300 300 822
 offers@nmtafe.wa.edu.au

(be sure to include your preferred contact phone number in your email so we can call you)

  

Please note Students with a disability who require assistance with enrolment should contact us to arrange an appointment.
 9427 1314
 access.support@nmtafe.wa.edu.au