Student essentials

Welcome to North Metropolitan TAFE

As a newly enrolled student, the information below is vital to helping you get prepared for your studies ahead.

Please ensure you take the time to read this. These links will take you to the online systems you will use during your studies. Before you can login to any of our online systems, you first need to ensure you have set up your Office 365 account.

First things first - getting started

All students must activate their Office 365 account to access NMTAFE emails, timetables and online course content.

Please note it will take 48 hours after enrolment for your account to become active.

Students have access to 1TB of OneDrive data storage and Microsoft Office programs including Word, Excel and PowerPoint which can be used via a web browser or downloaded on up to five devices.

Student passwords expire EVERY 90 days. This affects ALL SYSTEMS including Blackboard, Office365 (student email) and Student Portal. If you haven’t been able to change your password before it expired, please contact us on 1300 300 822 to reset it.

If you have issues logging in, or for more information on accessing your student email account, see the How to log into Office 365 guide (735 KB) (PDF document) and Using OneDrive (336 KB) (PDF document).

Your timetable will be available in your Office 365 calendar, once you have paid your fees in full, your first instalment has been deducted or you have set up your loan.  If a third party is paying your fees, this will be upon receipt of the request to invoice.

If your timetable is not showing in your calendar initially, please check again later, as we are continuously updating timetable information. For Semester 1, most timetables will only be available from Monday 25 January 2021.

Some courses with industry placements or multiple groups register students into timetables at orientation so you will not receive a timetable until then.

Please note timetables are subject to change due to changes to study plans, class sizes, lecturer and room availability. You are advised to regularly check your Office 365 calendar up to and including the second week of semester, to ensure you are viewing current information.

Access your personal timetable

You will need to first set up your Office 365 account.

Once you have logged in:

  • Open the calendar in 0ffice 365
  • Select the week beginning of term
  • Your classes should be populated from this week onwards. You should check the timetable each week for changes and classes that may commence later in the semester.

If you are experiencing difficulties accessing Office 365, please:

  • Allow at least 48 hours from the time of enrolment before attempting to log in to ensure that your account has been activated.
  • Use only your student email and not personal email to log in, eg: StudentID@tafe.wa.edu.au (as per the guide)
  • Ensure you are using your Student ID and not another ID.  Student IDs will look like a letter followed by 6 digits, eg J001111 or 8 numbers beginning with 2, eg 20001111 (as per guide)
  • Attempt logging in with just your date of birth (DDMMYYYY) in place of the generic password advised in the guide
  • If you have attempted the above and are still experiencing problems accessing Office 365, please contact our call centre via enquiry@nmtafe.wa.edu.au or phone 1300 300 822 and they will reset your password for you. You can also call or attend any of our libraries for your password reset.

On campus students

Orientation for most courses is compulsory and provides all students with important information regarding their studies. Orientation for Semester 1, 2021 will take place between 27 January and 3 February.

Students continuing in their course do not need to attend orientation.

Orientation details

Online students

Some online courses offer an orientation for new students. Details will be available before the course commences.

Please note

  • When a course is delivered at more than one campus, students must attend orientation at the campus where they will be studying.
  • Orientation dates and locations are subject to change.
  • If there are no orientation dates for your course at your campus, orientation will be done on the first day of class as per your timetable.

The Student Portal connects you to all the information you need to get the most out of life at North Metropolitan TAFE. You can access the Student Portal with your login details to view and update your enrolment details.

Depending on the stage of your enrolment, you will be able to access the following features:

  • My application - view the status of your application
  • My payments – view your payment history and instalment plan details (if relevant)
  • My Study - view your course details, units and academic records
  • My details -  view and update your personal information
  • My tasks – view any notices from North Metropolitan TAFE
  • Blackboard – links directly to the Blackboard elearning platform.

If you are experiencing issues with the student portal, please read Navigating the Student Portal Guide. (1 MB) (PDF document)

Once you have set up your Office 365 account you can login to Blackboard using your student ID and the same password.

If you are an online student you will have access to your learning materials from the week your course commences. If any of your units are not showing or if you need assistance, please contact your lecturer.

Log in to our WiFi service

  1. From your mobile device, select view available wireless networks
  2. Select “Student WiFi” or "NMT WiFi" from the list of available networks and connect
  3. If a login page does not automatically open, launch an internet browser and you will be redirected to the authentication page
  4. Login with your student ID and password (new students — please make sure you have reset your password first, and set up the password reset tool in Office 365)

This service is provided to students in accordance with College Acceptable Use Policies. Once you are successfully authenticated, you will automatically be logged in and able to browse the internet without the need to login for one week. 

After one week you will need to log in again following the steps above. Should you require any further assistance, please contact your campus library (depending on agreed helpdesk).

Online safety and cyber security awareness

North Metropolitan TAFE is committed to providing a safe, effective and respectful online learning environment for our students. All students, their families, staff members and the wider community have a responsibility to ensure they are up to date with the latest cyber security information.

There are a number of eSafety issues affecting students today, including personal information and identity protection, cyber bullying and managing increased time spent online.

Below is a list of suggestions on how to stay e-smart and some links to other helpful resources.

What can I do to stay eSafe?

  • Ensure you always log off from a college computer if you leave it unattended
  • Keep your personal devices secure and their software up to date
  • Never click on a link or open a file that you do not trust
  • Keep any mobile storage devices (USBs, hard drives) in a secure location
  •  Ensure your passwords are unique, regularly changed and never written down
  • Report any abusive or illegal online activity to your lecturer or college staff member
  • Ensure you stay up to date with North Metropolitan TAFE’s Acceptable Use of IT Services by Students section on the Policies and responsibilities Opens in a new window page.

Cyber security resources for students and families

Services and support

We offer a range of student support services to help your academic studies and personal development. This section will help you access the resources you can expect to use. If you prefer personal contact, we have a student services counter at each of our campuses.

Support

We offer​ a range of support services to help your academic studies and also your personal development.

Disability support
Our commitment to you so the most appropriate support can be put in place so you can achieve your educational and career goals

Supporting student wellbeing
All the information to get you back on track

Services

Whatever you need to do, you can find help here.

Library
Course resources, online guides, study support and a whole lot more

Request your Award | Diploma | Certificate
Complete your studies and receive your Award Certificate / Diploma or Statement of Attainment

Withdrawals
All the information you need when considering to withdraw from your course

Further services and support

Once your payment is processed you are considered enrolled, and you are liable for the payment of your fees.

It is therefore essential that should you decide not to proceed with your studies, you withdraw officially. If you do not withdraw, you will remain enrolled and liable for the fees even if you don’t attend the course or have not accessed any learning materials.

Students who withdraw will have their fees adjusted according to the refund policy, even if the course hasn’t started or they have not attended any classes.

Failing to continue to attend classes or verbally advising a lecturer, classmate or other staff at North Metropolitan TAFE that you are not continuing is not considered an official withdrawal.

The census date is the final date that you must withdraw by, in order to be assessed for a refund as per the VET Fees and Charges Policy (538 KB) (PDF document).

Please check individual census dates for your units on your Enrolment confirmation.

Please note to withdraw officially all students must complete the withdrawal form online or in person at Student Services.

If you have received an offer for a full-time course and wish to make changes to your enrolment, you will need to first seek approval from the Head of Programs or Coordinator of your academic area before any changes can be made.

Please visit Student Services or call us on 1300 300 822 if you require contact information for the study area.

If you wish to enquire about changes, you should do so prior to enrolling. All requests for changes are at North Metropolitan TAFE’s discretion and may not be granted.

Changes to enrolment include:

  • Reducing to a part time study load
  • Changing campus location
  • Changing study mode (i.e. changing to online study)
  • Receiving an exemption or credits from previous studies

Student ID cards are available at a cost of $10 and can be paid for at all student services areas. The student ID card is printed for you in your campus library. You will need to show your enrolment summary and receipt as proof of enrolment to get your ID card printed.

Students can apply for their student ID cards once the semester has commenced.

The student ID card is optional for students, however it is required to access scanning, photocopying and printing facilities at North Metropolitan TAFE campuses, as well as accessing student discounts.

Full-time students are entitled to travel concessions on Transperth Services. Application forms for the Tertiary Smartrider are available from Student Services. You will need to be enrolled and attending class as a full time student and a member of staff will sign and stamp the application. Please note, SmartRider applications must be completed each semester as required by Transperth.

Contact Transperth

If you lose your card, contact Transperth to cancel your card and register your new card at Client Services or by contacting 1300 300 822. If you are a full time student  but are not getting concession rates, please contact Transperth by phone 13 62 13 or email enquiries@transperth.wa.gov.au.

The majority of North Metropolitan TAFE campuses do not offer student parking. Student parking is only available at the following campuses:

  • Balga
  • Clarkson (no permit required)
  • Joondalup (Kendrew Crescent)
  • Joondalup (McLarty Avenue)
  • Midland

A Student Parking Permit is required for student parking at these campuses and should be arranged by Week 2 of the semester.  Vehicles not displaying a valid parking permit from this date will receive a parking fine.

Students are required to submit a parking application online first, then go to Student Services to purchase their permit.

ACROD parking bays are available at or near every campus.

Security officers are available at most campuses. Please check with client services at your campus to find out what hours they are available. The security officer may be requested to accompany staff and students to college carparks when not engaged in other duties.
 
At the Perth campus a security officer may also be requested to accompany groups of staff and students to the nearby car parks and to the Wellington Street crossover approach to the main railway station.

Policies, important documents and responsibilities

Various policies, procedures and other important documents outline what you can expect from us, and in turn, what conduct we expect from you.

Contact us

Student services can assist with processing payments, providing course information and general information on our services and facilities. Student services are located at each of our campuses for your convenience.

Should you require any additional support:
T   1300 300 822
E   offers@nmtafe.wa.edu.au

Be sure to include your preferred contact phone number in your email so we can call you.

Please note Students with a disability who require assistance with enrolment should contact us on 9427 1314 or Student.Support@nmtafe.wa.edu.au to arrange an appointment.