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Workplace Communication and Difficult Conversations Skill Set

Workplace Communication and Difficult Conversations Skill Set

State ID EAD87

You'll learn the importance of effective communication within an organisation

This skill set will help you be a more effective communicator and to manage difficult conversations.

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CampusesPerth.

When Semester 1, 2024. Semester 2, 2024.

Study Mode On campus.

Gain effective workplace communication skills

Successful leaders are highly valued across all industries and possess a combination of skills and qualities that enable them to effectively lead and motivate their team towards success.

North Metropolitan TAFE is delivering the skills and knowledge required to be a confident and effective leader through a series of six skill sets comprised of units from BSB40520 Certificate IV in Leadership and Management.
Each completed skill set gives you credit towards this certificate, and completion of all six skill sets will make you eligible for the Certificate IV in Leadership and Management.

This skill set will help you learn how to communicate effectively and professionally across a range of contexts. This will involve both oral and written communication.
You'll also develop skills in managing difficult and challenging conversations and how to work towards favourable outcomes.

Important information

Select your preferred campus and apply

Semester 1, 2024

Details

When Semester 1, 2024
Where Perth
How On campus

Course fees

Indicative General fee $649.40
(Tuition fee* $634.40 + Resource fee $15.00 )
Indicative Concession fee $206.10
(Tuition fee* $191.10 + Resource fee $15.00 )

*Fee disclaimers

The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.

Please note fees listed include all units required to gain this qualification.  If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.

Enquiries regarding fees can be made by calling us.

T 1300 300 822

Units

National ID Unit title
BSBCMM412 Lead difficult conversations
BSBWRT411 Write complex documents
BSBXCM401 Apply communication strategies in the workplace

Semester 2, 2024

Details

When Semester 2, 2024
Where Perth
How On campus

Course fees

Indicative General fee $649.40
(Tuition fee* $634.40 + Resource fee $15.00 )
Indicative Concession fee $206.10
(Tuition fee* $191.10 + Resource fee $15.00 )

*Fee disclaimers

The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.

Please note fees listed include all units required to gain this qualification.  If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.

Enquiries regarding fees can be made by calling us.

T 1300 300 822

Units

National ID Unit title
BSBCMM412 Lead difficult conversations
BSBWRT411 Write complex documents
BSBXCM401 Apply communication strategies in the workplace

Get help

This form is only for course enquiries. If you would like to apply, please refer to the Study options and next steps section above.

Course enquiry form