Gain effective workplace communication skills
Successful leaders are highly valued across all industries and possess a combination of skills and qualities that enable them to effectively lead and motivate their team towards success.
North Metropolitan TAFE is delivering the skills and knowledge required to be a confident and effective leader through a series of six skill sets comprised of units from BSB40520 Certificate IV in Leadership and Management.
Each completed skill set gives you credit towards this certificate, and completion of all six skill sets will make you eligible for the Certificate IV in Leadership and Management.
This skill set will help you learn how to communicate effectively and professionally across a range of contexts. This will involve both oral and written communication.
You'll also develop skills in managing difficult and challenging conversations and how to work towards favourable outcomes.
You'll need to be working in a leadership or management role and have supervisory responsibility for a minimum of two team members.
You should currently be employed in roles such as a frontline leader, team leader, supervisor, program coordinator, project leader or manager.
The skill sets will be delivered in six 1-day workshops on campus, please see the individual skill set pages for intake dates.
Workshops will be run from 9:00am - 4:30pm.
Next course date
Tuesday 30 January 2024
You'll then need to complete assessments in your workplace.
Typically these assessments will be due up to 9 weeks after each workshop, although you can complete them in a much shorter time frame. Alternatively, if you need more time to finish the required work, please discuss with your lecturer.
- Leadership Fundamentals Skill Set
- Time and Project Management Skill Set
- Workplace Safety Skill Set
- Lead Team Performance Skill Set
- Emotional Intelligence and Continuous Improvement Skill Set
Complete this skill set and the others listed above to gain BSB40520 Certificate IV in Leadership and Management.
Study options and next steps
Click on your preferred option below to get started with your application.
Semester 1, 2024
Perth - On Campus - 30 January - TAFE+
|When||Semester 1, 2024|
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
This form is only for course enquiries. If you would like to apply, please refer to the Study options and next steps section above.