Menu Menu

CHC32015 Certificate III in Community Services

National ID: CHC32015 State ID: AWJ2
Share this course on your social media page

There is an ongoing skill shortage in Community Services

This entry level course is ideal for support workers, case workers and client contact officers; generally, positions with direct contact with clients, providing  day-to-day support.

All of our Community Service qualifications have flexible training delivery modes and the option to study on the job. This means you get the most relevant skills and the opportunity to form industry contacts.

You'll also be mentored by attentive and caring lecturers who have extensive experience in the industry.


This qualification is directly aligned with priority industry areas where jobs are today, and into the future. As part of the state government Lower fees, local skills program, through to 31 December 2025 you'll only pay half the tuition fees (plus resource fee) capped at $1,200; or $400 if you're aged 15—24 or eligible for a concession.

^ You will pay half price for the tuition fees on the Lower fees, local skills qualifications, however other fees may apply such as Resource fees that are specific to your course. For full details see our Half price courses page.

This course may require you to undertake a placement or live works activity in a workplace associated with the COVID-19 mandatory vaccination policy. This means that you may be required to be triple dose vaccinated before commencing your course and/or placement. Please follow instructions/advice provided to you during enrolment/orientation.

  • Interpersonal skills to work in residential and community settings with clients
  • Identify their needs and plan and develop appropriate services
  • Insight into the community services sector
  • Learn about the ethical and legal responsibilities of community workers

Prior to enrolment into this qualification, please consider:

  • If you are under 18 years of age
  • Any criminal conviction as it will appear on your National Police Certificate (compulsory to obtain)
  • Any difficulty in communicating with either workers or clients. (I.e. difficulty with written or spoken English
  • Difficulty with the manual tasks involved in personal care work, including lifting (e.g. 'bad back')
  • Ability to set aside between four and five days/week for attendance at classes, work placement and study
  • Likelihood of finding it difficult or distressing to provide personal care such as toileting and bathing for clients of any gender and varying ages
  • Ability to attend your work placement regularly and reliable
  • If you have the following attributes:
    • Positive, can-do approach, and a friendly, caring attitude
    • Respectful, resilient and empathetic
    • Sound, sensible decision-making skills
    • A non-judgmental attitude and ability to maintain confidentiality
    • Able to demonstrate good judgment and common sense in dynamic and challenging environments
    • Sound understanding of the importance of personal and professional boundaries

Follow the link to find further information to help you make an informed choice about the suitability of this course.

Employer-based training offers a flexible, self-paced study program which combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification.

This means every time you go to work you are learning and demonstrating competence whilst working towards your qualification. The flexibility of Employer-based training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.

Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops.

To enquire or enrol please fill out the Course Enquiry Form.
School Leaver Non-School Leaver AQF
OLNA or NAPLAN 9 Band 8 C Grades in Year 10 English and Maths or equivalent Certificate I or Certificate II

Other job titles may include:

  • Aboriginal Intake and Referral Worker
  • Aboriginal Community Development Worker
  • Accommodation Support Worker
  • Residential Support Worker
  • Neighbourhood Centre Worker
  • Youth Housing Support Worker
  • Welfare Support Worker

Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations. 


Tuition fee
Resource fee
Total fee
General $620.46 $180.00 $800.46
Concession $183.84 $180.00 $363.84


Half price fees

The Lower fees, local skills (half price) discount and fee caps have already been applied to the fees displayed above.  Please note that fee caps only apply to the calendar year, so multi-semester courses across more than one calendar year may have a higher fee. See the Half price courses page for more details.

Lower fees, local skills are available to residents of Western Australia, and temporary residents holding certain visa types.  They are not available for people living outside of Western Australia, or international students.  Full eligibility details are available on our Half price courses page.

Enquiries regarding fees can be made by calling us.
T  1300 300 822


*Fee disclaimers

The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2022. Please view the full list of Fee disclaimers.

Please note fees listed include all units required to gain this qualification.  If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.

Enquiries regarding fees can be made by calling us.

T 1300 300 822

Study options and next steps

Click on your preferred option below to get started with your application.

Continuous enrolment, 2022

Duration 2 Years
When Continuous enrolment, 2022
Where Leederville
How Employer-based
Duration 2 Years
When Continuous enrolment, 2022
Where Leederville
How Traineeship

Semester 1, 2022

Duration 1 Semester
When Semester 1, 2022
Where Joondalup (Kendrew Crescent)
How On campus
Duration 1 Semester
When Semester 1, 2022
Where Midland
How On campus

Semester 2, 2022

Duration 1 Semester
When Semester 2, 2022
Where Joondalup (Kendrew Crescent)
How On campus
Duration 1 Semester
When Semester 2, 2022
Where Leederville
How On campus

Get help

This form is only for course enquiries. If you would like to apply, please refer to the Study options and next steps section above.