Printing the course overview will compile details for all study options into a single file without units.
If you want to print the units out for one or multiple study options, select the appropriate checkbox.
Select at least one option to generate PDF.There is an ongoing skill shortage in Community Services
This entry level course is ideal for support workers, case workers and client contact officers; generally, positions with direct contact with clients, providing day-to-day support.
All of our Community Service qualifications have flexible training delivery modes and the option to study on the job. This means you get the most relevant skills and the opportunity to form industry contacts.
You'll also be mentored by attentive and caring lecturers who have extensive experience in the industry.
- Interpersonal skills to work in residential and community settings with clients
- Identify their needs and plan and develop appropriate services
- Insight into the community services sector
- Learn about the ethical and legal responsibilities of community workers
Prior to enrolment into this qualification, please consider:
- If you are under 18 years of age
- Any criminal conviction as it will appear on your National Police Certificate (compulsory to obtain)
- Any difficulty in communicating with either workers or clients. (I.e. difficulty with written or spoken English
- Difficulty with the manual tasks involved in personal care work, including lifting (e.g. 'bad back')
- Ability to set aside between four and five days/week for attendance at classes, work placement and study
- Likelihood of finding it difficult or distressing to provide personal care such as toileting and bathing for clients of any gender and varying ages
- Ability to attend your work placement regularly and reliable
- If you have the following attributes:
- Positive, can-do approach, and a friendly, caring attitude
- Respectful, resilient and empathetic
- Sound, sensible decision-making skills
- A non-judgmental attitude and ability to maintain confidentiality
- Able to demonstrate good judgment and common sense in dynamic and challenging environments
- Sound understanding of the importance of personal and professional boundaries
Follow the link to find further information to help you make an informed choice about the suitability of this course.
Employer-based training offers a flexible, self-paced study program which combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification.
This means every time you go to work you are learning and demonstrating competence whilst working towards your qualification. The flexibility of Employer-based training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.
Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops.
To enquire or enrol in the next intake please email workbased.cp@nmtafe.wa.edu.au .
This qualification is directly aligned with priority industry areas where jobs are today, and into the future. As part of the state government Lower fees, local skills program, through to 31 December 2025 you'll only pay half the tuition fees (plus resource fee) capped at $1,200; or $400 if you're aged 15—24 or eligible for a concession.
^ You will pay half price for the tuition fees on the Lower fees, local skills qualifications, however other fees may apply such as Resource fees that are specific to your course. For full details see our Half price courses page.
If this course is deemed competitive, you will be informed during your application via TAFE Admissions and additional entrance requirements will apply.
| School Leaver | Non-School Leaver | AQF |
|---|---|---|
| OLNA or NAPLAN 9 Band 8 | C Grades in Year 10 English and Maths or equivalent | Certificate I or Certificate II |
You'll be able to access your personal timetable (find out how on our Timetables page), once you have paid your fees. In the meantime the information below provides an indication of the time commitment required to complete this course, depending on available study options.
On campus
The typical timetable is 3 to 4 days a week, Monday through Friday, with class sessions held between 9:00am and 4:00pm.
All on campus Community Service qualifications are offered through a combined delivery approach, where we make use of both face to face on-campus practical / theory and assessment classes, as well as online / Collaborate (Blackboard) sessions.
Approximately 80% of theory and assessment is face to face, and the remaining 20% via online / collaborate using our online learning management system Blackboard.
Collaborate sessions, are a live class run online, via Blackboard, our online learning management system.
Collaborate sessions require access to a computer and Wi-Fi; and a set of headphones is recommended. If you do not have your own device or Wi-Fi, you can access the computers in the library on your campus, local libraries and of course Wi-Fi anywhere on campus. The library also has a limited number of devices that students can borrow.
This timetable information is indicative only and subject to change.
Study outside of class hours, including private study, assignment preparation, and research will be required to successfully complete your course.
Bring your own device (BYOD) is encouraged but not essential. If you don’t have access to a computer and WiFi at home, we recommend using our library computers during library hours.
As a student you will also have additional costs associated with your study, for example text books and stationery, printing and other materials required for your assignments.
Please be aware that COVID-19 vaccination is an employment requirement for many healthcare providers.
NMTAFE students undertaking work placements or who are required to attend a healthcare or community setting as part of their studies are advised to check directly with the healthcare provider regarding their policy settings around vaccination and proof of vaccination requirements.
Other job titles may include:
- Aboriginal Intake and Referral Worker
- Aboriginal Community Development Worker
- Accommodation Support Worker
- Residential Support Worker
- Neighbourhood Centre Worker
- Youth Housing Support Worker
- Welfare Support Worker
Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations.
Visit one of our four Jobs and Skills Centres located at NMT's Balga, Joondalup, Midland and Perth campuses for free career planning advice and job search support.
Study options and next steps
Click on your preferred option below to get started with your application.
Semester 1, 2024
Joondalup (Kendrew Crescent) - On Campus
| Duration | 1 Semester | ||||||||||||
| When | Semester 1, 2024 | ||||||||||||
| Where | Joondalup (Kendrew Crescent) | ||||||||||||
| How | On campus | ||||||||||||
| Course fee |
|
Half price fees
The Lower fees, local skills (half price) discount and fee caps have already been applied to the Tuition fees displayed above. Please note that fee caps only apply to the calendar year, so multi-semester courses across more than one calendar year may have a higher fee. See the Half price courses page for more details.
Lower fees, local skills are available to residents of Western Australia, and temporary residents holding certain visa types. They are not available for people living outside of Western Australia, or international students. Full eligibility details are available on our Half price courses page.
Enquiries regarding fees can be made by calling us.
T 1300 300 822
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Leederville - On Campus
| Duration | 1 Semester | ||||||||||||
| When | Semester 1, 2024 | ||||||||||||
| Where | Leederville | ||||||||||||
| How | On campus | ||||||||||||
| Course fee |
|
Half price fees
The Lower fees, local skills (half price) discount and fee caps have already been applied to the Tuition fees displayed above. Please note that fee caps only apply to the calendar year, so multi-semester courses across more than one calendar year may have a higher fee. See the Half price courses page for more details.
Lower fees, local skills are available to residents of Western Australia, and temporary residents holding certain visa types. They are not available for people living outside of Western Australia, or international students. Full eligibility details are available on our Half price courses page.
Enquiries regarding fees can be made by calling us.
T 1300 300 822
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Semester 2, 2023
Joondalup (Kendrew Crescent) - On Campus
| Duration | 1 Semester | ||||||||||||
| When | Semester 2, 2023 | ||||||||||||
| Where | Joondalup (Kendrew Crescent) | ||||||||||||
| How | On campus | ||||||||||||
| Course fee |
|
Half price fees
The Lower fees, local skills (half price) discount and fee caps have already been applied to the Tuition fees displayed above. Please note that fee caps only apply to the calendar year, so multi-semester courses across more than one calendar year may have a higher fee. See the Half price courses page for more details.
Lower fees, local skills are available to residents of Western Australia, and temporary residents holding certain visa types. They are not available for people living outside of Western Australia, or international students. Full eligibility details are available on our Half price courses page.
Enquiries regarding fees can be made by calling us.
T 1300 300 822
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Leederville - On Campus
| Duration | 1 Semester | ||||||||||||
| When | Semester 2, 2023 | ||||||||||||
| Where | Leederville | ||||||||||||
| How | On campus | ||||||||||||
| Course fee |
|
Half price fees
The Lower fees, local skills (half price) discount and fee caps have already been applied to the Tuition fees displayed above. Please note that fee caps only apply to the calendar year, so multi-semester courses across more than one calendar year may have a higher fee. See the Half price courses page for more details.
Lower fees, local skills are available to residents of Western Australia, and temporary residents holding certain visa types. They are not available for people living outside of Western Australia, or international students. Full eligibility details are available on our Half price courses page.
Enquiries regarding fees can be made by calling us.
T 1300 300 822
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Leederville - On Campus
| Duration | 1 Semester | ||||||||
| When | Semester 2, 2023 | ||||||||
| Where | Leederville | ||||||||
| How | On campus | ||||||||
| Course fee |
|
Half price fees
The Lower fees, local skills (half price) discount and fee caps have already been applied to the Tuition fees displayed above. Please note that fee caps only apply to the calendar year, so multi-semester courses across more than one calendar year may have a higher fee. See the Half price courses page for more details.
Lower fees, local skills are available to residents of Western Australia, and temporary residents holding certain visa types. They are not available for people living outside of Western Australia, or international students. Full eligibility details are available on our Half price courses page.
Enquiries regarding fees can be made by calling us.
T 1300 300 822
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Get help
This form is only for course enquiries. If you would like to apply, please refer to the Study options and next steps section above.