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CHC32015 Certificate III in Community Services

National ID: CHC32015 State ID: AWJ2
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There is an ongoing skill shortage in Community Services

This entry level course is ideal for support workers, case workers and client contact officers; generally, positions with direct contact with clients, providing  day-to-day support.

All of our Community Service qualifications have flexible training delivery modes and the option to study on the job. This means you get the most relevant skills and the opportunity to form industry contacts.

You'll also be mentored by attentive and caring lecturers who have extensive experience in the industry.

Half-price

This qualification is directly aligned with priority industry areas where jobs are today, and into the future. As part of the state government Lower fees, local skills program, from 1 January 2021 through to 31 December 2025 you'll only pay half the tuition fees (plus resource fee) capped at $1,200; or $400 if you're aged 15—24 or eligible for a concession.

^ You will pay half price for the tuition fees on the Lower fees, local skills qualifications, however other fees may apply such as Resource fees that are specific to your course. For full details see our Half price courses page.

Online

Some of our Online courses can be done completely online. However, some of the courses require a practical component or assessment that can't be done online, and some may be a mix of online and on campus learning. We’ll let you know what's required for your course. For all the details and a full list of Online courses, check out the Online study and application(opens in a new tab)  page.

  • Interpersonal skills to work in residential and community settings with clients
  • Identify their needs and plan and develop appropriate services
  • Insight into the community services sector
  • Learn about the ethical and legal responsibilities of community workers

I have the following attributes:

  • Positive, can-do approach, and a friendly, caring attitude
  • Respectful, resilient and empathetic
  • Sound, sensible decision-making skills
  • A non-judgmental attitude and ability to maintain confidentiality
  • Able to demonstrate good judgment and common sense in dynamic and challenging environments
  • Sound understanding of the importance of personal and professional boundaries

Follow the link to find further information to help you make an informed choice about the suitability of this course.

With online study you will be completing your course via an online platform which contains all your study material and assessments. You will be provided a login and password to access this material once you have been enrolled at North Metropolitan TAFE. 

Online is a little different to on-campus study as you do not have face to face contact with your lecturers and you do not engage directly with fellow students during every-day class activities. If on-campus study is not your preference, then online study is a great option. Rest assured you will be supported by your online lecturers.
You will also have access to lecturers via your online dashboard. The lecturers will help to clarify your concerns, assist with the course content, mark your assessments and provide you with feedback if required

This qualification is delivered in two stages over two semesters of study. During each stage, attendance on campus and online for practical demonstrations will be required. You will only need to enrol and pay for one stage at a time.

Students are required to undertake 20 hours of volunteer experience within a structured community services volunteer program in the second semester of study.

To enquire or enrol please fill out the Course Enquiry Form

Employer-based training offers a flexible, self-paced study program which combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification.

This means every time you go to work you are learning and demonstrating competence whilst working towards your qualification. The flexibility of Employer-based training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.

Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops.

To enquire or enrol please fill out the Course Enquiry Form.
School Leaver Non-School Leaver AQF
OLNA or NAPLAN 9 Band 8 C Grades in Year 10 English and Maths or equivalent Certificate I or Certificate II

Prior to enrolment into this qualification, please consider:

  • If you are under 18 years of age
  • Any criminal conviction as it will appear on your National Police Certificate (compulsory to obtain)
  • Any difficulty in communicating with either workers or clients. (I.e. difficulty with written or spoken English
  • Difficulty with the manual tasks involved in personal care work, including lifting (e.g. 'bad back')
  • Ability to set aside between four and five days/week for attendance at classes, work placement and study
  • Likelihood of finding it difficult or distressing to provide personal care such as toileting and bathing for clients of any gender and varying ages
  • Ability to attend your work placement regularly and reliable

Other job titles may include:

  • Aboriginal Intake and Referral Worker
  • Aboriginal Community Development Worker
  • Accommodation Support Worker
  • Residential Support Worker
  • Neighbourhood Centre Worker
  • Youth Housing Support Worker
  • Welfare Support Worker

Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations. 

 

 
Tuition fee
Resource fee
Total fee
General $620.46 $180.00 $800.46
Concession $183.84 $180.00 $363.84

  

Half price fees

The Lower fees, local skills (half price) discount and fee caps have already been applied to the fees displayed above.  Please note that fee caps only apply to the calendar year, so multi-semester courses across more than one calendar year may have a higher fee. See the Half price courses page for more details.

Lower fees, local skills are available to residents of Western Australia, and temporary residents holding certain visa types.  They are not available for people living outside of Western Australia, or international students.  Full eligibility details are available on our Half price courses page.

Enquiries regarding fees can be made by calling us.
T  1300 300 822

   

Fee disclaimers

The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2021 (fees are subject to change in 2022). Please view the full list of Fee disclaimers.

Enquiries regarding fees can be made by calling us.

T  1300 300 822

Study options and next steps

Click on your preferred option below to get started with your application.

Continuous enrolment, 2022

Details
Duration 2 Years
When Continuous enrolment, 2022
Where Leederville
How Employer based
Details
Duration 2 Years
When Continuous enrolment, 2022
Where Leederville
How Traineeship

Semester 1, 2022

Details
Duration 1 Semester
When Semester 1, 2022
Where Joondalup (Kendrew Crescent)
How On Campus
Details
Duration 1 Semester
When Semester 1, 2022
Where Midland
How On Campus
Details
Duration 2 Semesters
When Semester 1, 2022
Where Midland
How Online
Details
Duration 1 Semester
When Semester 1, 2022
Where Leederville
How On Campus

Continuous enrolment, 2021

Details
Duration 2 Years
When Continuous enrolment, 2021
Where Leederville
How Employer based
Details
Duration 2 Years
When Continuous enrolment, 2021
Where Leederville
How Traineeship

Semester 2, 2021

Details
Duration 1 Semester
When Semester 2, 2021
Where Midland
How On Campus
Details
Duration 1 Semester
When Semester 2, 2021
Where Joondalup (Kendrew Crescent)
How On Campus
Details
Duration 1 Semester
When Semester 2, 2021
Where Leederville
How On Campus
Details
Duration 2 Semesters
When Semester 2, 2021
Where Midland
How Online

Get help

Please note This form is only for course enquiries. If you would like to apply, please refer to the 'How to apply' box in one of the study options above.

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