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BSB40720 Certificate IV in Library and Information Services

National ID: BSB40720 State ID: BFQ7
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Provide excellent customer service in a library environment

In this Certificate IV course you will gain knowledge and skills in the delivery of library and related library technologies and processes. Your studies could lead to employment in a broad range of environments such as public, hospital, law, university or school libraries. Or you may find work in the information based organisations, such as a web-based database service.

Your lecturers in this course are library professionals, up-to-date with industry best practice and with strong connections with local library staff and organisations.
North Metropolitan TAFE gives you the option of studying this course on campus (6 months full-time) or online & part-time (students should aim to complete the course within 12 months).


Some of our Online courses can be done completely online. However, some of the courses require a practical component or assessment that can't be done online, and some may be a mix of online and on campus learning. We’ll let you know what's required for your course. For all the details and a full list of Online courses, check out the Online study and application(opens in a new tab)  page.

  • Provide leadership for library teams in areas including customer service and occupational safety and health
  • Undertake cataloguing activities to describe and organise library resources
  • Search online databases and retrieve information from external sources for information
  • Use social media tools
  • Assist and present information to clients to help them access library and external resources
  • Build your understanding of current library issues and trends, including emerging technologies.

I have the following attributes:

  • Good communication and interpersonal skills
  • Excellent organisational skills
  • Comfortable using technology
  • Able to work as part of a team
School Leaver Non-School Leaver AQF
C Grades in Year 11 WACE General English, and OLNA; or NAPLAN 9 Band 8 C Grades in Year 11 English and Maths or equivalent Certificate II or Certificate III

Completion of Certificate III in Library and Information Services or other relevant education or industry experience.

Students studying part-time or online are advised to complete the qualification within 12 months. National changes to the qualification may result in additional studies.

Other costs for consideration:

  • Text Books
  • Stationery

Other job titles may include:

  • Library Officer  (in public, hospital, law, university, college and school libraries)
  • Collections Management Assistant
  • Library Assistant
  • Customer Engagement Officer (Library and Cultural Services)

Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations. 

Estimated Course Fee

Estimated Concession Fee

Eligible for VSL

$3,800.00 $1,130.00 No

Fee disclaimers

The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2021 (fees are subject to change in 2022). Please view the full list of Fee disclaimers.

Enquiries regarding fees can be made by calling us.

T  1300 300 822

Study options and next steps

Click on your preferred option below to get started with your application.

Semester 1, 2022

Duration 1 Semester
When Semester 1, 2022
Where Perth
How On Campus
Duration 2 Semesters
When Semester 1, 2022
Where Perth
How Online

Semester 2, 2022

Duration 1 Semester
When Semester 2, 2022
Where Perth
How On Campus
Duration 2 Semesters
When Semester 2, 2022
Where Perth
How Online

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Please note This form is only for course enquiries. If you would like to apply, please refer to the 'How to apply' box in one of the study options above.

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