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BSB30420 Certificate III in Library and Information Services

National ID: BSB30420 State ID: BFS4
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Connect with people, engage with information and promote literacy and the value of libraries in the community

Our Certificate III will give you the skills and knowledge to assist in the organisation and operation of systems for handling recorded material - ultimately helping clients gain access to information.

This course, based at our Perth campus located alongside the State Library of Western Australia, has a strong customer service focus, and provides learning opportunities through practical hands-on activities, industry visits and guest speakers. Your lecturers in this course are library professionals, up-to-date with industry best practice and with strong connections with local library staff and organisations.

This is an ever growing and changing sector and is a vital component across various industries.

North Metropolitan TAFE gives you the option of studying this course on campus OR online. Studying full-time on campus will take 6 months, while students enrolling online or part-time should aim to complete the course within 12 months.


Some of our Online courses can be done completely online. However, some of the courses require a practical component or assessment that can't be done online, and some may be a mix of online and on campus learning. We’ll let you know what's required for your course. For all the details and a full list of Online courses, check out the Online study and application(opens in a new tab)  page.

  • Library customer service, team work, and assisting with public activities and events
  • Order, prepare, organise and promote library resources
  • Use current software and social media, online catalogues and databases and multi-media.
  • Locating information
  • An understanding of current library issues and trends, including emerging technologies

I have the following attributes:

  • Good communication and interpersonal skills
  • Excellent organisational skills
  • Comfortable using technology
  • Able to work as part of a team
School Leaver Non-School Leaver AQF
OLNA or NAPLAN 9 Band 8 C Grades in Year 10 English and Maths or equivalent Certificate I or Certificate II

Students enrolling in online and/or part-time study should aim to complete the course within 12 months. National changes to the qualification may result in additional studies.

Other costs for consideration:

  • Text Books
  • Stationery

Other job titles may include:

  • Cultural Services Customer Service Officer

Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations. 

Estimated Course Fee

Estimated Concession Fee

Eligible for VSL

$2,870.00 $855.00 No

Fee disclaimers

The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2021 (fees are subject to change in 2022). Please view the full list of Fee disclaimers.

Enquiries regarding fees can be made by calling us.

T  1300 300 822

Study options and next steps

Click on your preferred option below to get started with your application.

Semester 1, 2022

Duration 1 Semester
When Semester 1, 2022
Where Perth
How On Campus
Duration 2 Semesters
When Semester 1, 2022
Where Perth
How Online

Semester 2, 2022

Duration 2 Semesters
When Semester 2, 2022
Where Perth
How Online
Duration 1 Semester
When Semester 2, 2022
Where Perth
How On Campus

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Please note This form is only for course enquiries. If you would like to apply, please refer to the 'How to apply' box in one of the study options above.

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