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Informed choices - Beauty

Please read the following information carefully. The accordions below set out the expectations and inherent requirements of a student training in one of these qualifications:

  • Certificate III in Beauty Services 
  • Certificate III in Make-Up *
  • Certificate IV in Beauty Therapy (Traineeships)
  • Diploma of Beauty Therapy *
  • Diploma of Screen and Media (Specialist Make-Up Services)

Part time evening courses available at Joondalup

To work in the industry the following skills need to be considered:

Communication skills and abilities

  • Speaking clearly and directly providing clear information to clients about services and retail sales
  • Using  appropriate language and respect when working with clients from other cultures 
  • Sensitive to client’s personal space and needs, including confidentiality
  • Communicates with clients in a professional manner at all times and be able to understand client’s service needs by asking questions and observing
  • Responding to feedback or questions from the client
  • Read and interpret the client’s non-verbal cues (e.g. facial expressions, body language etc.).

Technical and/or motor skills and abilities

  • No allergies to nail and/or beauty products
  • Good hand-eye coordination and motor skills 
  • Enjoys practical work and attention to detail
  • Good mobility (able to deal with the physical demands e.g. standing or sitting for period of times depending on services)
  • Using numeracy effectively and able to use a range of information technology. (IT skills)
  • Artistic ability/Creative flair
  • Good colour perception (e.g. the ability to be able to determine the differences in colours).

Cognitive skills and abilities (understanding, interpreting, analysing, applying, transferring)

  • Read and interpret instructions on labels and apply to products
  • Able to and willing to follow instructions 
  • Problem solving (e.g. showing independence and initiative in identifying and solving problems)
  • Time Management (e.g. able to work accurately within time constraints)
  • Able to be responsible for others health and safety.

Behavioural and social skills and abilities

  • Works as part of a team and/or independently
  • Pleasant and tactful when dealing with customers over the phone and face to face
  • Genuine interest in working with people
  • Interpersonal skills and an ability to put the customer at ease
  • Sensitive when dealing with clients various service needs
  • Comfortable with physical contact with clients of varying body types and ages
  • Good personal presentation.

The Language, Literacy and Numeracy requirements are core skills for all job roles at all levels.  

The Australian Core Skills Framework (ACSF) indicates that the five core skill areas are reading, writing, numeracy, oral communication and learning which we apply in our personal and community, workplace and employment, and education and training.

Foundation skills essential to performance in this qualification are:

Oral communication Use effective questioning and active listening techniques to consult with client, confirm requirements and monitor outcomes.

Reading skills Interpreting and follow manufacturer’s instructions and safety data sheets for safe use of cleaning.

Writing skills Record treatment using anatomy and physiology terminology.

Numeracy skills Calculate treatment times, product quantities and price.

Problem solving Identify issues with machinery or product application and modify technique or product to ensure clients satisfaction.

Technology skills Use client software to update client notes, rebook clients for future treatments, record stock data and product purchase.

Listed below are the employability skills that an individual student needs to demonstrate during training and are highly valued by industry when seeking employment.  As a student you must be able to demonstrate the following:


  • The ability to develop and maintain relationships, trust and confidence.
  • The ability to communicate with a range of people from different backgrounds.


  • The ability to work with other people for a common outcome.
  • Respect for other people and their role within the work team.
  • The ability to accept direction and feedback.

Problem solving

  • The ability to identify potential problems and respond appropriately. 
  • The ability to ask questions and seek clarification when necessary. 

Initiative and enterprise

  • Motivation and interest.
  • The ability to seek assistance when necessary.
  • Foresight / the ability to see what needs to be done.

Planning and organising

  • Appropriate time management skills.
  • The ability to prioritise, plan and organise own workload.


  • Seek feedback and reflect on your own performance
  • Accept responsibility for own actions.


  • Ability to identify own strengths and weaknesses and seek assistance where necessary.
  • The ability and motivation to build on past knowledge and experience.
  • The ability to take on new information and tasks.


  • The ability to learn and adapt to new technology.
  • The ability to access information and use digital media for study and work. 

As part of your course you are required to attend weekly rostered clinic work experience sessions onsite to achieve your full qualification.  

  • Students are required to purchase resource kits specific to their qualification, this kit is essential for the student to perform the required treatments during their learning. 
  • Students are required to have access to a computer and internet. Student notes, resources, activities and assessment are accessed via 
  • Students are required to purchase a uniform which is part of the professional presentation that is required by industry.
  • Students will be doing a variety of live treatments on people on different parts of the body, including sensitive and delicate areas, which requires patience, steadiness and exercising due care.
  • Students should also expect to have these treatments done on them or by others as part of the reciprocal training process that is used during practical sessions. 
  • Students who do not wish to receive treatments for personal reasons will need to bring a model for them to work on.