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Tourism and Travel

Front of House and Porter Services Skill Set

State ID: EAB74

Be the face of a hotel reception desk with the knowledge you'll gain from this skill set

This skill set will equip you to work in commercial accommodation, as Front of House staff or Porter personnel.

You'll gain the following skills:

  • Prepare for guest arrival at and departure from hotel
  • Welcome and register guests
  • Provide Porter services
  • Prepare front office records

Important information

Further study

How to apply

Important information

Delivery of this training will be through a combination of face to face and online training.

Successful completion of this skill set and the associated skill set, Opera Property Management System for Hotel Reservations Skill Set will give you a total of 3 units towards SIT30116 AZV7 Certificate III in Tourism.
It is highly recommended that you study both skill sets concurrently, but you may choose to do one first and then the other.

How to apply

Ready to apply for this skill set? 

Delivery location, important dates and study options

During your course of study, NMTAFE may use a variety of learning practices to ensure you get the best outcome for your learning journey.
This may include online learning, face-to-face classroom, laboratory/workshop delivery, work placement or a combination of these, depending on which is most appropriate.

Semester 2, 2020

Perth (Northbridge) - On Campus

Details

Fees and charges

Units

Overview
Duration 0 semester/s
When Semester 2, 2020
Where Perth (Northbridge)
How On campus
Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Opera Property Management System for Hotel Reservations Skill Set

State ID: EAB73

Gain the skills you need for the computerised reservations sytem used in many of the world's large hotel chains

Opera Property Management Sytem is computerised reservations software that is used in hotels all over the world. Our skill set will provide you with the skills needed to check guests in and out of commercial accommodation using the Opera Property Management System giving you portable skills that can help you find employment anywhere Opera is being used.

You'll gain the following skills:

Important information

Further study

How to apply

Important information

Delivery of this training will be through a combination of face to face and online training.

Successful completion of this skill set and the associated skill set, Front of House and Porter Services Skill Set will give you a total of 3 units towards SIT30116 AZV7 Certificate III in Tourism.
It is highly recommended that you study both skill sets concurrently, but you may choose to do one first and then the other.

How to apply

Ready to apply for this skill set? 

Delivery location, important dates and study options

During your course of study, NMTAFE may use a variety of learning practices to ensure you get the best outcome for your learning journey.
This may include online learning, face-to-face classroom, laboratory/workshop delivery, work placement or a combination of these, depending on which is most appropriate.

Semester 2, 2020

Perth (Northbridge) - On Campus

Details

Fees and charges

Units

Overview
Duration 0 semester/s
When Semester 2, 2020
Where Perth (Northbridge)
How On campus
Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Customer Service Skill Set (Fee Free)

State ID: AE146

Retail, finance, pharmacy, hospitality, business, tourism... what industry doesn't have customers?

Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need.

Further study

How to apply

Further study

Other qualifications for further study include the following:

How to apply

Ready to apply for this skill set?

Delivery location, important dates and study options

During your course of study, NMTAFE may use a variety of learning practices to ensure you get the best outcome for your learning journey.
This may include online learning, face-to-face classroom, laboratory/workshop delivery, work placement or a combination of these, depending on which is most appropriate.

Semester 2, 2020

Perth (Northbridge) - Blended

Details

Fees and charges

Units

Overview
Duration 8 week/s
When Semester 2, 2020
Where Perth (Northbridge)
How On campus
Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Customer Service Skill Set

State ID: AE134

Retail, finance, pharmacy, hospitality, business, tourism... what industry doesn't have customers?

Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need.

Further study

How to apply

Further study

Other qualifications for further study include the following:

How to apply

Ready to apply for this skill set? 

Delivery location, important dates and study options

During your course of study, NMTAFE may use a variety of learning practices to ensure you get the best outcome for your learning journey.
This may include online learning, face-to-face classroom, laboratory/workshop delivery, work placement or a combination of these, depending on which is most appropriate.

Semester 2, 2020

Perth (Northbridge) - Blended

Details

Fees and charges

Units

Overview
Duration 8 week/s
When Semester 2, 2020
Where Perth (Northbridge)
How On campus
Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Certificate III in Travel

National ID: SIT30216 | State ID: AZW6

Enter the exciting world of travel and tourism

Study this certificate and you'll learn to develop travel plans for clients looking for adventure, luxury, culture and more. You will gain an understanding of popular tourist destinations, the business operations of a travel company and work within our simulated business program coordinating client bookings.




Tourism and travel student jets off to Canada

Job opportunities

Further study

How to apply

Job opportunities

Other job titles may include:

  • Call Centre Sales Agent | Reservations Travel Sales Agent
  • Customer Service Agent | Customer Services Officer
  •  Travel Consultant (online, mobile)
  • Travel Consultant (domestic, international, cruise, corporate, wholesale)
  • Incentive Coordinator
  • Tourism Sales and Marketing
  • Tour Operations
  • Airport Check In

Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations. 

Further study

North Metropolitan TAFE offers you a range of further study opportunities, see below for a list of related courses.

How to apply

On campus (full-time)

To apply to study on campus (full-time) through TAFE Admissions please go to tasonline.tafe.wa.edu.au

Other study types

For all other study types such as on campus (part-time), skill sets, online, employer-based study and apprenticeships or traineeships visit our Apply and Enrol page.

International students

International students should contact www.tafeinternational.wa.edu.au

Delivery location, important dates and study options

During your course of study, NMTAFE may use a variety of learning practices to ensure you get the best outcome for your learning journey.
This may include online learning, face-to-face classroom, laboratory/workshop delivery, work placement or a combination of these, depending on which is most appropriate.

Semester 1, 2020

Perth (Northbridge) - On Campus

Details

Fees and charges

Units

Overview
Duration 1 semester/s
When Semester 1, 2020
Where Perth (Northbridge)
How On campus
Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Semester 2, 2020

Perth (Northbridge) - On Campus

Details

Fees and charges

Units

Overview
Duration 1 semester/s
When Semester 2, 2020
Where Perth (Northbridge)
How On campus
Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Certificate III in Tourism

National ID: SIT30116 | State ID: AZV7

A rewarding and diverse career in tourism - a growth industry

Study with the leading provider of travel and tourism studies in WA and you'll gain the basic skills and knowledge to work in a broad range of tourism or specialist areas including visitor information services, hotel guest services and tourism operations.




Tourism and travel student jets off to Canada

Job opportunities

Further study

How to apply

Job opportunities

Other job titles may include:

  • Booking Agent | Reservations Sales Agent | Sales Consultant | Customer Service Agent
  • Coach Tour Company Representative | Operations Consultant for a Tour Operator
  • Guide and Salesperson in an Indigenous Cultural Centre
  • Inbound Tour Coordinator | Tour operator reservation agent
  • Visitor Centre Consultant | Tourism customer service attendant
  • Employment at Theme Parks and Tourist Attractions
  • Tourism/Guest Services (Hotel / Resort)
  • Museum Attendant

Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations. 

Further study

North Metropolitan TAFE offers you a range of further study opportunities, see below for a list of related courses.

How to apply

On campus (full-time)

To apply to study on campus (full-time) through TAFE Admissions please go to tasonline.tafe.wa.edu.au

Other study types

For all other study types such as on campus (part-time), skill sets, online, employer-based study and apprenticeships or traineeships visit our Apply and Enrol page.

International students

International students should contact www.tafeinternational.wa.edu.au

Delivery location, important dates and study options

During your course of study, NMTAFE may use a variety of learning practices to ensure you get the best outcome for your learning journey.
This may include online learning, face-to-face classroom, laboratory/workshop delivery, work placement or a combination of these, depending on which is most appropriate.

Semester 1, 2020

Perth (Northbridge) - On Campus

Details

Fees and charges

Units

Overview
Duration 1 semester/s
When Semester 1, 2020
Where Perth (Northbridge)
How On campus
Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Semester 2, 2020

Perth (Northbridge) - On Campus

Details

Fees and charges

Units

Overview
Duration 1 semester/s
When Semester 2, 2020
Where Perth (Northbridge)
How On campus
Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

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