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Informed choices

In order to make an informed choice about the suitability of a course, you must take into account the essential skills and knowledge in addition to the critical aspects of assessment of a course or qualification.

Please review this informed choices information and think about whether you might experience challenges in meeting the student expectations and inherent requirements.

  • If you think you might experience challenges related to a disability or mental health condition, you should discuss your concerns with the Head of Programs or Principal Lecturer, or a Disability Support Officer.
  • If you have made an informed choice that this is not the right pathway for you, please consider another qualification at NMTAFE.

Education and Community Services

 

To work in the industry the following skills need to be considered:

Observational skills

This includes the ability to:

  • Notice changes in children’s behaviour, ability and the environment
  • Identify safety hazards and risks
  • Observe and understand non-verbal cues (e.g. facial expressions, body language)
  • Identify signs of verbal distress and / or aggression.
Communication skills

This includes the ability to:

  • Communicate effectively with a range of people (e.g. families, co-workers)
  • Use appropriate language and respect when working with other people (including those from different cultures)
  • Listen attentively to what is being said
  • Read and understand written information
  • Understand and follow written and verbal instructions
  • Understand and respond to verbal and non- verbal communication
  • Write coherent communication appropriate to the situation
  • Use technology to communicate (e.g. computer/iPad for reports, emails, documents)
  • Communicate and work with other people as a team.
Technical and/or Motor skills

This includes the ability to:

  • Deal with physical demands of manual tasks (e.g. bending, squatting, kneeling, crouching, repetitive movements, carrying, reaching) 
  • Be on your feet for extended periods of time, both walking and standing 
  • Grasp, push, turn and manipulate objects
  • Use equipment and other technology (e.g. computers/iPads, assemble play equipment)
  • Have sufficient vision to safely perform the required range of skills
  • Hear and differentiate sounds that may alert you of a problem (e.g. alarms, calls from distressed children)
  • Deal with body fluids (e.g. urine, faeces, blood).
Cognitive | Intellectual skills

This includes the ability to:

  • Gather, understand and organise information
  • Use own judgment / problem-solving skills (e.g. to respond to immediate safety risks)
  • Recall and communicate information
  • Understand other people’s perspectives / opinions and respect their choices
  • Understand and use math effectively (e.g. measurements, calculations, 24-hour clock)
  • Maintain a sufficient level of concentration to complete an activity / task
  • Be attentive in interaction with others
  • Perform tasks in a safe manner and within reasonable timeframes.
Behavioural | Social skills

This includes the ability to:

  • Demonstrate tolerance, patience and willingness to work with people from different backgrounds and cultures
  • Demonstrate professional behaviour at all times both on work placement and in class
  • Control your emotions and reactions and withhold personal opinions
  • Tolerate close proximity with individuals
  • Interact with all genders
  • Respect personal and professional boundaries – including use of social media
  • Adapt to change
  • Take responsibility for own actions
  • Maintain confidentiality
  • Comply with legal requirements of industry (e.g. Working with Children Check card and other clearances as required).

The Language, Literacy and Numeracy requirements are core skills for all job roles at all levels.

The Australian Core Skills Framework (ACSF) indicates that the five core skill areas are reading, writing, numeracy, oral communication and learning which we apply in our personal and community; workplace and employment; and education and training.

Some of the core language, literacy and numeracy (LLN) skills for entry into the above courses are:

Learning Legal and ethical guidelines of work, understand human needs, individual differences, service standards, safety policies and procedures

Reading skills Reading and understanding client service plans, procedures and work instructions, industry specific terminology and symbols, workplace safety signs

Writing skills Completing forms, documents, WHS reports, taking messages

Oral communication Active listening skills, communicating with children and their family, team members. Communicating with children and families who have communication difficulties. Effective questioning, phone skills and providing information to team members.

Numeracy skills Measure fluids, read weights and measurements, interpret and document, calculate timeframes.

Problem solving skills Identify and respond to children’s needs daily.

Technology skills Use appropriate software.

Note All students will sit a literacy and numeracy test at the start of the course.

Below are some of the important individual personal skills students need to demonstrate during training:

Communication

  • The ability to develop and maintain relationships, trust and confidence.
  • The ability to communicate with a range of people from different backgrounds.

Teamwork

  • The ability to work with other people for a common outcome. 
  • Respect for other people and their role within the work team. 
  • The ability to accept direction and feedback.

Problem solving

  • The ability to identify potential problems and respond appropriately. 
  • The ability to ask questions and seek clarification when necessary.

Initiative and enterprise

  • Motivation and interest.
  • The ability to seek assistance when necessary. 
  • Foresight / the ability to see what needs to be done.

Planning and organising

  • Appropriate time management skills.
  • The ability to prioritise, plan and organise own workload.

Self-management

  • Seek feedback and reflect on your own performance 
  • Accept responsibility for own actions.

Learning

  • Ability to identify own strengths and weaknesses and seek assistance where necessary. 
  • The ability and motivation to build on past knowledge and experience.
  • The ability to take on new information and tasks.

Technology

  • The ability to learn and adapt to new technology.
  • The ability to access information and use digital media for study and work.

As part of your course you are required to complete work placement. The placement is arranged/negotiated by North Metropolitan TAFE and your host organisation.

Students will be provided with forms and a vocational placement Handbook including Observation Checklists used to assess practical competencies. 

It is an industry requirement that students do not attend placement without holding the required clearances including, but not limited to, a Working with Children Check card. 

Note Students will be required to:

  • Travel to an appropriate host organisation to complete vocational placement
  • Attend vocational placement at times that may be out of normal business hours
    e.g. 8am – 6.00pm
  • Ensure they can attend the practicum placement hours (ie. no late starts or early finish times).

Health, Beauty and Fitness

Beauty

Please read the following information carefully. The accordions below set out the expectations and inherent requirements of a student training in one of these qualifications:

Beauty

* Part time evening courses available at Joondalup

To work in the industry the following skills need to be considered:

Communication skills and abilities

  • Speaking clearly and directly providing clear information to clients about services and retail sales
  • Using  appropriate language and respect when working with clients from other cultures 
  • Sensitive to client’s personal space and needs, including confidentiality
  • Communicates with clients in a professional manner at all times and be able to understand client’s service needs by asking questions and observing
  • Responding to feedback or questions from the client
  • Read and interpret the client’s non-verbal cues (e.g. facial expressions, body language etc.).

Technical and/or motor skills and abilities

  • No allergies to nail and/or beauty products
  • Good hand-eye coordination and motor skills 
  • Enjoys practical work and attention to detail
  • Good mobility (able to deal with the physical demands e.g. standing or sitting for period of times depending on services)
  • Using numeracy effectively and able to use a range of information technology. (IT skills)
  • Artistic ability/Creative flair
  • Good colour perception (e.g. the ability to be able to determine the differences in colours).

Cognitive skills and abilities (understanding, interpreting, analysing, applying, transferring)

  • Read and interpret instructions on labels and apply to products
  • Able to and willing to follow instructions 
  • Problem solving (e.g. showing independence and initiative in identifying and solving problems)
  • Time Management (e.g. able to work accurately within time constraints)
  • Able to be responsible for others health and safety.

Behavioural and social skills and abilities

  • Works as part of a team and/or independently
  • Pleasant and tactful when dealing with customers over the phone and face to face
  • Genuine interest in working with people
  • Interpersonal skills and an ability to put the customer at ease
  • Sensitive when dealing with clients various service needs
  • Comfortable with physical contact with clients of varying body types and ages
  • Good personal presentation.

The Language, Literacy and Numeracy requirements are core skills for all job roles at all levels.  

The Australian Core Skills Framework (ACSF) indicates that the five core skill areas are reading, writing, numeracy, oral communication and learning which we apply in our personal and community, workplace and employment, and education and training.

Foundation skills essential to performance in this qualification are:

Oral communication Use effective questioning and active listening techniques to consult with client, confirm requirements and monitor outcomes.

Reading skills Interpreting and follow manufacturer’s instructions and safety data sheets for safe use of cleaning.

Writing skills Record treatment using anatomy and physiology terminology.

Numeracy skills Calculate treatment times, product quantities and price.

Problem solving Identify issues with machinery or product application and modify technique or product to ensure clients satisfaction.

Technology skills Use client software to update client notes, rebook clients for future treatments, record stock data and product purchase.

Listed below are the employability skills that an individual student needs to demonstrate during training and are highly valued by industry when seeking employment.  As a student you must be able to demonstrate the following:

Communication

  • The ability to develop and maintain relationships, trust and confidence.
  • The ability to communicate with a range of people from different backgrounds.

Teamwork

  • The ability to work with other people for a common outcome.
  • Respect for other people and their role within the work team.
  • The ability to accept direction and feedback.

Problem solving

  • The ability to identify potential problems and respond appropriately. 
  • The ability to ask questions and seek clarification when necessary. 

Initiative and enterprise

  • Motivation and interest.
  • The ability to seek assistance when necessary.
  • Foresight / the ability to see what needs to be done.

Planning and organising

  • Appropriate time management skills.
  • The ability to prioritise, plan and organise own workload.

Self-management

  • Seek feedback and reflect on your own performance
  • Accept responsibility for own actions.

Learning

  • Ability to identify own strengths and weaknesses and seek assistance where necessary.
  • The ability and motivation to build on past knowledge and experience.
  • The ability to take on new information and tasks.

Technology

  • The ability to learn and adapt to new technology.
  • The ability to access information and use digital media for study and work. 

As part of your course you are required to attend weekly rostered clinic work experience sessions onsite to achieve your full qualification.  

  • Students are required to purchase resource kits specific to their qualification, this kit is essential for the student to perform the required treatments during their learning. 
  • Students are required to have access to a computer and internet. Student notes, resources, activities and assessment are accessed via 
  • Students are required to purchase a uniform which is part of the professional presentation that is required by industry.
  • Students will be doing a variety of live treatments on people on different parts of the body, including sensitive and delicate areas, which requires patience, steadiness and exercising due care.
  • Students should also expect to have these treatments done on them or by others as part of the reciprocal training process that is used during practical sessions. 
  • Students who do not wish to receive treatments for personal reasons will need to bring a model for them to work on.
Hairdressing

Please read the following information carefully. The accordions below set out the expectations and inherent requirements of a student training in this qualification:

Hairdressing

To work in the industry areas identified, the following skills needs to be considered:

Observational skills

  • Notice changes in people’s behaviour, ability and the environment
  • Identify safety hazards and risks
  • Observe and understand non-verbal cues (e.g. facial expressions, body language).

Communication skills

  • Speaks clearly and directly e.g. providing clear information to clients about services and products
  • Uses appropriate language and respect when working with clients from other cultures 
  • Shows sensitivity to client’s personal space and needs, including confidentiality
  • Communicates with clients in a professional manner at all times
  • Listens actively e.g. able to understand and analyse client’s service needs 
  • Asks questions and observing the client
  • Responds to feedback or questions from the client
  • Reads and interprets the client’s non-verbal cues (e.g. facial expressions, body language etc.)
  • Maintains records in written communication e.g. able to keep client records
  • Promotes and sells retail products
  • Has customer service skills (e.g. Can deal with customer complaints, enquiries etc.).

Technical and/or motor skills and abilities

  • No allergies or skin disorders linked to hair or beauty products and chemicals
  • Good hand-eye coordination 
  • Enjoys working with in a team environment
  • Enjoys practical work 
  • Fine motor skills (e.g. in the wrists, hands, and fingers)
  • Attention to detail
  • Patience with learning
  • Good mobility (able to deal with the physical demands e.g. standing for periods of time, depending on services)
  • Using numeracy effectively
  • Artistic ability/Creative flair
  • Good colour perception (e.g. the ability to be able to determine the differences in colours)
  • Have a range of Information Technology (IT) skills.

Cognitive and intellectual skills

  • Reads and interprets instructions on labels and applies to products
  • Able and willing to follow instructions 
  • Able and willing to follow salon procedures and policies
  • Problem solving (e.g. showing independence and initiative in identifying and solving problems)
  • Time Management (e.g. able to work accurately within time constraints)
  • Tolerant of late and changeable working hours
  • Able to be responsible for others’ health and safety
  • Able to be responsible for your own health safety.

Behavioural and social skills

  • Works as part of a team and/or independently
  • Pleasant and tactful when dealing with customers over the phone and face to face
  • Genuine interest in working with people
  • Has a good understanding of equality and discrimination policies
  • Interpersonal skills and an ability to put the customer at ease
  • Sensitive when dealing with clients’ various service needs
  • Comfortable with physical contact with clients of varying body types and ages
  • Good personal hygiene and presentation.

Some of the core language, literacy and numeracy (LLN) skills for entry into this Industry are:

Reading skills Interpreting and follow manufacturer’s instructions and safety data sheets for safe use of cleaning

Writing skills Record treatment using anatomy and physiology terminology

Oral communication Use effective questioning and active listening techniques to consult with client, confirm requirements and monitor outcomes.

Numeracy skills Calculate treatment times, product quantities and price

Problem solving skills Identify issues with machinery or product application and modify technique or product to ensure clients satisfaction

Technology skills Use client software to update client notes, rebook clients for future treatments, record stock data and product purchase.

Listed below are the employability skills that an individual student needs to demonstrate during training and are highly valued by industry when seeking employment.  As a student you must be able to demonstrate the following:

Communication

  • The ability to develop and maintain relationships, trust and confidence.
  • The ability to communicate with a range of people from different backgrounds.

Teamwork

  • The ability to work with other people for a common outcome.
  • Respect for other people and their role within the work team.
  • The ability to accept direction and feedback.

Problem solving

  • The ability to identify potential problems and respond appropriately. 
  • The ability to ask questions and seek clarification when necessary. 

Initiative and enterprise

  • Motivation and interest.
  • The ability to seek assistance when necessary.
  • Foresight / the ability to see what needs to be done.

Planning and organising

  • Appropriate time management skills.
  • The ability to prioritise, plan and organise own workload.

Self-management

  • Seek feedback and reflect on your own performance
  • Accept responsibility for own actions.

Learning

  • Ability to identify own strengths and weaknesses and seek assistance where necessary.
  • The ability and motivation to build on past knowledge and experience.
  • The ability to take on new information and tasks.

Technology

  • The ability to learn and adapt to new technology.
  • The ability to access information and use digital media for study and work. 
  • SHB20216 Certificate II in Salon Assistant - on enrolment, students are required to purchase a tool kit and uniform which is part of the professional presentation standard required in industry
  • Students will have access to computers and internet
  • Access to notes, resources and written assessments accessed via NMTAFE Blackboard
  • Students will need to provide a range of models/clients for assessments.
Remedial massage

Please read the following information carefully. The accordions below set out the expectations and inherent requirements of a student training in this qualification:

Remedial Massage

In this industry career pathway, the following areas need to be considered:

Communication skills and abilities

  • Speaking clearly and directly e.g. providing clear information to clients about treatments
  • Using  appropriate language and respect when working with clients from other cultures 
  • Sensitive to client’s personal space and needs, including confidentiality
  • Communicates with clients in a professional manner at all times
  • Listen actively e.g. to be able to understand and analyse client’s treatment needs 
  • Asking questions and observing the client
  • Responding to feedback or questions from the client
  • Read and interpret the client’s non-verbal cues (e.g. facial expressions, body language etc.)
  • Written communication e.g. able to keep client records
  • Customer service skills (e.g. customer complaints, enquiries etc.).

Technical and/or motor skills and abilities

  • Enjoys practical work 
  • Good mobility and strength (able to deal with the physical demands e.g. standing or sitting for period of times depending on practical work)
  • Using numeracy effectively (e.g. performing goniometry, completing stocktake, etc.) 
  • Have a range of Information Technology (IT) skills.

Cognitive skills and abilities (understanding, interpreting, analysing, applying, transferring)

  • Able to and willing to follow instructions 
  • Problem solving (e.g. showing independence and initiative in identifying and solving problems)
  • Time management (e.g. able to work accurately within time constraints)
  • Tolerant of late and changeable working hours
  • Able to be responsible for others health and safety.

Behavioural and social skills and abilities

  • Works as part of a team and/or independently
  • Pleasant and tactful when dealing with customers over the phone and face to face
  • Genuine interest in working with people
  • Interpersonal skills and an ability to put the customer at ease
  • Sensitive when dealing with clients various service needs, and embrace social and cultural diversity
  • Comfortable with physical contact with clients of varying body types and ages
  • Good personal presentation.

Foundation skills essential to performance in this qualification are:

Oral communication Use effective questioning and active listening techniques to consult with client, confirm requirements and monitor outcomes.

Reading skills Interpreting and follow manufacturer’s instructions and safety data sheets for safe use of cleaning.

Writing skills Record treatment using anatomy and physiology terminology.

Numeracy skills Calculate treatment times, product quantities and price.

Problem solving Identify issues with machinery or product application and modify technique or product to ensure clients satisfaction.

Technology skills Use industry specific software to update client notes, rebook clients for future treatments, and take payments, record stock data and product purchase.

Listed below are the employability skills that an individual student needs to demonstrate during training and are highly valued by industry when seeking employment.  As a student you must be able to demonstrate the following:

Communication

  • The ability to develop and maintain relationships, trust and confidence.
  • The ability to communicate with a range of people from different backgrounds.

Teamwork

  • The ability to work with other people for a common outcome.
  • Respect for other people and their role within the work team.
  • The ability to accept direction and feedback.

Problem solving

  • The ability to identify potential problems and respond appropriately. 
  • The ability to ask questions and seek clarification when necessary. 

Initiative and enterprise

  • Motivation and interest.
  • The ability to seek assistance when necessary.
  • Foresight / the ability to see what needs to be done.

Planning and organising

  • Appropriate time management skills.
  • The ability to prioritise, plan and organise own workload.

Self-management

  • Seek feedback and reflect on your own performance
  • Accept responsibility for own actions.

Learning

  • Ability to identify own strengths and weaknesses and seek assistance where necessary.
  • The ability and motivation to build on past knowledge and experience.
  • The ability to take on new information and tasks.

Technology

  • The ability to learn and adapt to new technology.
  • The ability to access information and use digital media for study and work. 
  • As part of your course you are required to complete 200 hours remedial massage therapy in our Liveworks Clinic treating a variety of clients.
  • Students are required to attend one 5-hour clinic session per week. Our clinic is open Wednesday, Thursday and Friday. Students are placed on a rotating roster for this.
  • Students will be provided with forms and a log book to record their hours and treatments conducted.
  • Students are required to have access to a computer and internet 
  • Majority of student notes, resources, activities and assessment are accessed via Blackboard
  • Students are required to purchase a uniform which is part of the professional presentation that is required by industry.