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Home | Courses | Library Digital Technologies Skills

Library Digital Technologies Skills

State ID: SC-PLB-V1423

Gain the skills required to work in WA libraries

This course has been developed in consultation with WA libraries and covers the skills and knowledge required to record and prioritise client support activities, determine required resources, and solve client information and communications technology (ICT) problems.  You will also learn to use a range of multimedia equipment and library programs.

The course lecturer, Colleen Harris, has 30 years professional experience and over 15 years of experience training students enrolled in Library and Information Services award courses at North Metropolitan TAFE. She has also provided training to government professionals.

Gain these skills
  • Support customers via successful communication techniques for handling diverse enquires
  • Understand various operating systems and interfaces
  • Essential software and hardware troubleshooting
  • Issue logging, organising maintenance, sustainability, security, privacy and related OH&S issues
  • Use multimedia programs and digital media collections, such as Microsoft Office, Blogs, Kanopy, OverDrive, BorrowBox, RBdigital, Story Box Library, Busy Things, ClickView, and government online services (ie myGov)
  • Maintain multimedia, and correct minor operational faults, and reviewing the use of multimedia in libraries
Is this course right for me?

I have the following attributes:

  • Sound English language skills
  • Computer literacy



Some of the courses on the list can be done completely online. However some of the courses require a practical component which can't be done online, or some may be a mix of online and face-to-face learning. We’ll let you know what's required for your course. For a full list of online courses, please use the filters under the Refine course results menu.

Important information

Job opportunities

How to apply

Important information

Course starts Monday 21 September 2020 and runs for 10 weeks.

If you have any queries regarding the course, please contact Colleen Harris on

Job opportunities

Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations. 

How to apply

Choose the delivery option below, and in the "Register now" box click the start date link. This will take you to the booking site where you provide your details, register and pay.

Course bookings are limited to 1 per participant. If booking for multiple participants, separate bookings will be required and you will need to provide details for each individual.

Please note while the link may be visible, enrolments may not have opened yet, classes have been filled or this course may not currently be available. Please check back later.

Delivery location, important dates and study options

During your course of study, NMTAFE may use a variety of learning practices to ensure you get the best outcome for your learning journey.
This may include online learning, face-to-face classroom, laboratory/workshop delivery, work placement or a combination of these, depending on which is most appropriate.

This course is currently undergoing delivery planning and information will be available on our website shortly. Check back later, or use the course enquiry form below to have our Client Contact Centre contact you with further information about the next course start, delivery locations and study modes.

Course enquiry

Please note This form is only for course enquiries. If you would like to apply, please refer to the 'How to apply' tab above.

Page last updated September 16, 2020