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Hospitality

If you are not excited by the prospect of a 9 to 5 job, you like working with people, are looking for a fast-paced career that will challenge and stimulate you, North Metropolitan TAFE’s hospitality programs will put you on the path to your dream job. 

You will gain the knowledge and skills to work and supervise effectively in the hospitality industry, providing responsible service of alcohol, financial management and regulatory compliance. You will also learn how to roster staff, purchase and control stock, provide quality customer service, manage workplace conflict and comply with workplace health and safety. 

Our hospitality students and staff win numerous awards at state, national and global events including the WA Oceanafest, Nestle Golden Chef’s Hat Competition and the Australian Culinary Federation’s Apprentice of the Year Awards.

National ID State ID Title Qualification level Study mode Campus
SIT30616 AZT7 Hospitality Certificate III On campus
Joondalup (Kendrew Crescent)
Perth (Northbridge)
azt7, sit30616, hospitality, tourism, events, k000000, k000003, barista, kitchen, cook, restaurant, cafe, cafe, bar, canteen, pub, bistro, server, waitstaff, waitperson, cocktails, barman, wine, host, foh, front of house,

lfls-logo-100x40.png This qualification is part of the Lower fees, local skills program where you'll pay only half of the standard course fees.

Make someone's day - hand them a coffee, a canape or an ice cold drink!

Gain the hands-on experience and the skills you need to work in any location in the hospitality industry such as cafes, bars, clubs or restaurants or as a functions and events team member.

Experienced hospitality workers are in demand and can use their skills anywhere in the world working in a variety of roles in many different settings.

Gain these skills
  • Provision of excellent customer service
  • Effective team work
  • Preparation and service of hot and cold drinks
  • Safe work practices in the hospitality industry
Is this course right for me?

I have the following attributes:

  • Energetic and outgoing personality
  • Attention to detail
  • A positive 'can do' attitude
  • Able to work well under pressure
  • Strong work ethic, reliable and flexible
SIT40416 AZV8 Hospitality Certificate IV On campus
Joondalup (Kendrew Crescent)
Perth (Northbridge)
K000000, K000003, azv8, sit40416, hospitality, tourism, events, coffee, alcohol, rsa

Do you want a career that could take you all over the world?

When you complete the Certificate IV in Hospitality you'll be able to work as a hospitality supervisor or team leader

You will gain the knowledge and skills to work and supervise effectively in the hospitality industry, holding a leadership role in the responsible service of alcohol, financial management, budget control, and enhanced customer service. 

Skilled and experienced hospitality workers are in demand and a wide range of employment opportunities will be open to you. 

Gain these skills
  • Implementation of work, health and safety practices
  • Management of budget
  • Enhanced customer service
  • Hygiene practices
Is this course right for me?

I have the following attributes:

  • Able to work in dynamic, fast paced environments
  • Able to identify and solve problems
  • Flexible, motivated and enthusiastic
  • Outgoing and welcoming personality
  • Able to work well in a team
SIT50416 AZW2 Hospitality Management Diploma On campus
Joondalup (Kendrew Crescent)
Perth (Northbridge)
hospitality, tourism, events, sit50416, azw2, K000000, K000003, manage, management,

Do you want a management career that could take you all over the world?

When you complete the Diploma of Hospitality Management you will be able to work as a functions manager, restaurant manager,or front office manager.

You will gain the knowledge and skills to manage effectively in the hospitality industry, including leading a diverse team.

When applying for this course, prior study within the industry will be considered. Where there is limited study, you may be directed into a more suitable level course.

Gain these skills
  • Financial management
  • Regulatory compliance
  • Rostering
  • Stock purchasing and control
  • Providing quality customer service
  • Managing workplace conflict
  • Workplace health and safety
Is this course right for me?

I have the following attributes:

  • Able to work in fast-pace and high pressure situations
  • Able to work as a leader and as part of a team
  • Strong decision-making skills
  • Flexible and resourceful
  • Self motivated and enthusiastic
  • Enjoy working with people
SIT60316 AZV5 Hospitality Management Advanced Diploma On campus
Joondalup (Kendrew Crescent)
events, tourism, hospitality, k000000, k000003, azv5, sit60316, management

Do you want a passport to employment all over the world?

When you complete the Advanced Diploma of Hospitality Management you will be able to work anywhere as an operations manager, food and beverage manager, duty supervisor or front office manager.

You will gain the knowledge and skills to manage effectively in the hospitality industry, with the ability to lead and manage a diverse team

On completion of this course you may decide to undertake further study at university, or seek employment in a range of management roles within the hospitality industry, depending on your previous experience - current employment prospects are very positive.

When applying for this course, prior study within the industry will be considered. Where there is limited study, you may be directed into a more suitable level course.

Gain these skills
  • Financial management
  • Regulatory compliance
  • Recruiting and inducting staff and managing staff performance
  • Managing assets
  • Coordinating in-house events
  • Workplace health and safety
Is this course right for me?
  • Inspiring and supportive leadership skills
  • Excellent organisational and decision making skills
  • Advanced interpersonal skills
  • Effective communicator
  • Creativity

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Page last updated October 23, 2018