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Home | Courses | Industries | Hospitality, Tourism and Events

Hospitality, Tourism and Events

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"Our lecturers were really good at showing us how to network, taking us to industry events where we could network."

Josephine Edson

The hospitality, tourism and events sector offers exciting and rewarding work environments where you could potentially end up working anywhere across the globe. These industries contribute significantly to the Australian economy and are major employers. From fine cuisine to taking flight, from adventure travel to accommodation services and arena festivals, from conferences to cruises, the job opportunities are limitless. With the skills and experience gained by completeing a qualification at North Metropolitan TAFE you could end up running your own restaurant, travel agency or event company or be employed at hotels and restaurants around the world. 

 


National ID State ID Title Qualification level Study mode Campus
SIT30816 AZU5 Commercial Cookery
Half price
Certificate III Apprenticeship
On campus
Joondalup (Kendrew Crescent)
sit30815, azu5, TAFE02, K000000, Hospitality, K000002, Commercial Cookery, cook, kitchen, chef, food preparation,

lfls-logo-100x40.png This qualification is part of the Lower fees, local skills program where you'll pay only half of the standard course fees.

Love cooking and want the formal skills to turn your passion into a career?

North Metro TAFE's Certificate III in Commercial Cookery provides you with the practical skills and knowledge to plan, organise, prepare and cook food in a commercial kitchen environment. You'll learn about effective communication, occupational health and safety procedures and workplace hygiene.

When you graduate as a qualified cook with a wide range of cookery skills you'll be able to work in various establishments including restaurants, hotels, clubs, pubs, cafes, cafeterias and coffee shops.

Gain these skills
  • Produce quality foods and prepare food according to dietary or cultural needs
  • Plan menus
  • Control costs
  • Work as part of a team
  • Serve a range of meals in a professional manner
Is this course right for me?

I have the following attributes:

  • Enjoy cooking
  • High level of personal hygiene
  • Able to manage time and work under pressure
  • Able to work well in a team
  • Willing and available to work weekends and rostered shifts (including public holidays)
SIT40516 AZW3 Commercial Cookery
Certificate IV On campus
Joondalup (Kendrew Crescent)
azw3, sit40516, TAFE02, K000000, Hospitality, Tourism and Events, K000002, Commercial Cookery, cook, chef, kitchen,

Want to run a fast paced kitchen?

When you complete the Certificate IV in Commercial Cookery you will be able to work as a supervisor/team leader cook or chef in a range of kitchens.

You will gain the knowledge and skills to lead a team in a commercial kitchen and be able to plan, prepare and cook food.

Gain these skills
  • Produce dishes suitable for cultural and dietary requirements
  • Cleaning and food safety programs
  • First aid
  • Managing workplace conflict
  • Hygiene and workplace health and safety
Is this course right for me?

I have the following attributes:

  • Creativity and passion for food
  • A quick thinker with an eye for consistency and speed
  • Able to work well under pressure
  • Able to motivate and develop junior staff
  • Excellent time management abilities
AE140 Commercial Kitchen Skill Set
Skill sets
Skill set On campus
Joondalup (Kendrew Crescent)
Kitchen Operations, Hospitality, Commercial Cookery, Catering, food, preparation, cooks, chefs, caterers, kitchen stewards, kitchen hands, bar, beverage

How would you like to be part of a team producing beautiful food in one of WA's restaurants, cafes, bars, resorts or hotels?

This skill set covers all the 'must know' skills that employers are looking for, so you'll be skills ready and job ready. It covers how to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks to ensure you're working safely.

In the Commercial Kitchen skill set, you'll learn about the safe use of commercial kitchen equipment, how to  clean food preparation areas, storage areas, and equipment efficiently and minimising negative environmental impacts, preventing food contamination including how to identify and control food hazards, and gain general kitchen and food preparation skills.

Jobs that could lead from this skill set includes cooks, chefs, caterers, kitchen stewards, kitchen hands, and bar and food and beverage servers and attendants.

Lower fees, local skills half-price course pathways
AE152 Commercial Kitchen Skill Set (Fee Free)
Free
Skill sets
Skill set On campus
Joondalup (Kendrew Crescent)
Kitchen Operations, Hospitality, Commercial Cookery, Catering, food, preparation, cooks, chefs, caterers, kitchen stewards, kitchen hands, bar, beverage

How would you like to be part of a team producing beautiful food in one of WA's restaurants, cafes, bars, resorts or hotels?

This skill set covers all the 'must know' skills that employers are looking for, so you'll be skills ready and job ready. It covers how to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks to ensure you're working safely.

In the Commercial Kitchen skill set, you'll learn about the safe use of commercial kitchen equipment, how to  clean food preparation areas, storage areas, and equipment efficiently and minimising negative environmental impacts, preventing food contamination including how to identify and control food hazards, and gain general kitchen and food preparation skills.

Jobs that could lead from this skill set includes cooks, chefs, caterers, kitchen stewards, kitchen hands, and bar and food and beverage servers and attendants.

Lower fees, local skills half-price course pathways
SIT50316 AZU4 Event Management
Diploma On campus
Joondalup (Kendrew Crescent)
Perth
TAFEADM, j451, SIT50212, AZU4, SIT50316, TAFE04, K000000, Hospitality, Tourism and Events, Tourism and Travel, K000006, Events, Events Management

If your friends call you a born organiser then turn that natural talent into a career

The Diploma of Event Management will provide you with a range of events administration and operational skills, knowledge of event industry operations, sound knowledge of event management processes and a broad range of skills to coordinate event operations.

You will gain the confidence to work with some independence using plans, policies and procedures to guide work activities. You will also be equipped to work independently and make operational event management decisions.

Events are diverse in nature and this qualification provides a pathway to work in events in a range of industries including tourism and travel, hospitality, sport, cultural, and community sectors.

Gain these skills
  • Prepare and present proposals
  • Comply with regulations
  • Organise and manage sponsorship
  • Manage finances and budgets
  • Manage volunteers
  • Coordinate marketing activities
Is this course right for me?

I have the following attributes:

  • Self-motivated and able to work well under pressure
  • Outgoing and dynamic personality
  • Attention to detail
  • Strong organisation, time managements and administration skills
SIT30516 AZV9 Events
Half price
Certificate III Employer-based
On campus
Traineeship
Joondalup (Kendrew Crescent)
Perth
TAFEADM, j434, sit30612, TAFE04, K000000, Hospitality, Tourism and Events, K000006, Events, AZV9, SIT30516

lfls-logo-100x40.png This qualification is part of the Lower fees, local skills program where you'll pay only half of the standard course fees.

Activate your career in events

Events enrich our culture and are held to educate, celebrate, inform and entertain.

The Certificate III in events will give you the skills to assist in managing events, from the planning through to show day and the follow up after the event. 

You'll be introduced to industry standard technologies for lighting, sound and audio-visual and begin to develop your creative skills so you can deliver professional events to your clients.

Gain these skills
  • Participate in safe work practices
  • Process and monitor event registrations
  • Provide service to customers
  • Show social and cultural sensitivity
Is this course right for me?

I have the following attributes:

  • Creativity, imagination and innovation
  • Able to meet deadlines and work well under pressure
  • Good people and communication skills
  • Good organisational skills

 

EAB74 Front of House and Porter Services Skill Set
Skill set On campus
Perth
Porter, hotel, accommodation services, tourism, travel, hospitality, reservations, booking, guest services, front of house, front desk, reception,

Be the face of a hotel reception desk with the knowledge you'll gain from this skill set

This skill set will equip you to work in commercial accommodation, as Front of House staff or Porter personnel.

You'll gain the following skills:

  • Prepare for guest arrival at and departure from hotel
  • Welcome and register guests
  • Provide Porter services
  • Prepare front office records
SIT30616 AZT7 Hospitality
Half price
Certificate III On campus
Traineeship
Joondalup (Kendrew Crescent)
Perth
azt7, sit30616, hospitality, tourism, events, k000000, k000003, barista, kitchen, cook, restaurant, cafe, cafe, bar, canteen, pub, bistro, server, waitstaff, waitperson, cocktails, barman, wine, host, foh, front of house,

lfls-logo-100x40.png This qualification is part of the Lower fees, local skills program where you'll pay only half of the standard course fees.

Make someone's day - hand them a coffee, a canape or an ice cold drink!

Gain the hands-on experience and the skills you need to work in any location in the hospitality industry such as cafes, bars, clubs or restaurants or as a functions and events team member.

Experienced hospitality workers are in demand and can use their skills anywhere in the world working in a variety of roles in many different settings.

Gain these skills
  • Provision of excellent customer service
  • Effective team work
  • Preparation and service of hot and cold drinks
  • Safe work practices in the hospitality industry
Is this course right for me?

I have the following attributes:

  • Energetic and outgoing personality
  • Attention to detail
  • A positive 'can do' attitude
  • Able to work well under pressure
  • Strong work ethic, reliable and flexible
SIT40416 AZV8 Hospitality
Certificate IV On campus
Joondalup (Kendrew Crescent)
Perth
K000000, K000003, azv8, sit40416, hospitality, tourism, events, coffee, alcohol, rsa

Do you want a career that could take you all over the world?

When you complete the Certificate IV in Hospitality you'll be able to work as a hospitality supervisor or team leader

You will gain the knowledge and skills to work and supervise effectively in the hospitality industry, holding a leadership role in the responsible service of alcohol, financial management, budget control, and enhanced customer service. 

Skilled and experienced hospitality workers are in demand and a wide range of employment opportunities will be open to you. 

Gain these skills
  • Implementation of work, health and safety practices
  • Management of budget
  • Enhanced customer service
  • Hygiene practices
Is this course right for me?

I have the following attributes:

  • Able to work in dynamic, fast paced environments
  • Able to identify and solve problems
  • Flexible, motivated and enthusiastic
  • Outgoing and welcoming personality
  • Able to work well in a team
SIT50416 AZW2 Hospitality Management
Diploma On campus
Joondalup (Kendrew Crescent)
Perth
hospitality, tourism, events, sit50416, azw2, K000000, K000003, manage, management,

Do you want a management career that could take you all over the world?

When you complete the Diploma of Hospitality Management you will be able to work as a functions manager, restaurant manager, or front office manager.

You will gain the knowledge and skills to manage effectively in the hospitality industry, including leading a diverse team.

When applying for this course, prior study within the industry will be considered. Where there is limited study, you may be directed into a more suitable level course.

Gain these skills
  • Financial management
  • Regulatory compliance
  • Rostering
  • Stock purchasing and control
  • Providing quality customer service
  • Managing workplace conflict
  • Workplace health and safety
Is this course right for me?

I have the following attributes:

  • Able to work in fast-pace and high pressure situations
  • Able to work as a leader and as part of a team
  • Strong decision-making skills
  • Flexible and resourceful
  • Self motivated and enthusiastic
  • Enjoy working with people
SIT60316 AZV5 Hospitality Management
Advanced Diploma On campus
Joondalup (Kendrew Crescent)
events, tourism, hospitality, k000000, k000003, azv5, sit60316, management

Do you want a passport to employment all over the world?

When you complete the Advanced Diploma of Hospitality Management you will be able to work anywhere as an operations manager, food and beverage manager, duty supervisor or front office manager.

You will gain the knowledge and skills to manage effectively in the hospitality industry, with the ability to lead and manage a diverse team

On completion of this course you may decide to undertake further study at university, or seek employment in a range of management roles within the hospitality industry, depending on your previous experience - current employment prospects are very positive.

When applying for this course, prior study within the industry will be considered. Where there is limited study, you may be directed into a more suitable level course.

Gain these skills
  • Financial management
  • Regulatory compliance
  • Recruiting and inducting staff and managing staff performance
  • Managing assets
  • Coordinating in-house events
  • Workplace health and safety
Is this course right for me?
  • Inspiring and supportive leadership skills
  • Excellent organisational and decision making skills
  • Advanced interpersonal skills
  • Effective communicator
  • Creativity
AE141 Hospitality Service Skill Set
Skill sets
Skill set On campus
Perth
responsible service of alcohol (RSA), barista, coffee, espresso, customers, restaurants, hotels, resorts, club, bars, cafes, waiter, barman, barstaff, waitress

With restrictions easing across WA, our hospitality industry is getting back into full busy mode and the jobs are out there

If you're keen to work in a restaurant, hotel, resort, club, bar or cafe environment, the Hospitality Service skill set is for you.

You'll learn about responsible service of alcohol (RSA), get some barista skills to use commercial machines and make a perfect espresso, communicating effectively and providing quality service to customers including the how to establish rapport with customers and determine and address customer needs, and responding and managing complaints. You'll also learn how to process cash and other payments using business technology, and reconcile takings at the end of the service period or day. This course also includes infection control and prevention procedures and food safety to ensure you're working safely.

Lower fees, local skills half-price course pathways
AE153 Hospitality Service Skill Set (Fee Free)
Free
Skill sets
Skill set On campus
Perth
responsible service of alcohol (RSA), barista, coffee, espresso, customers, restaurants, hotels, resorts, club, bars, cafes, waiter, barman, barstaff, waitress

With restrictions easing across WA, our hospitality industry is getting back into full busy mode and the jobs are out there

If you're keen to work in a restaurant, hotel, resort, club, bar or cafe environment, the Hospitality Service skill set is for you.

You'll learn about responsible service of alcohol (RSA), get some barista skills to use commercial machines and make a perfect espresso, communicating effectively and providing quality service to customers including the how to establish rapport with customers and determine and address customer needs, and responding and managing complaints. You'll also learn how to process cash and other payments using business technology, and reconcile takings at the end of the service period or day. This course also includes infection control and prevention procedures and food safety to ensure you're working safely.

Lower fees, local skills half-price course pathways
SIT20416 AB10 Kitchen Operations (Commercial Cookery/Patisserie Pre-Apprenticeship)
Half price
Certificate II On campus
Joondalup (Kendrew Crescent)
azw7, sit20416, kitchen, cook, hospitality, tourism, Catering Operations, Commercial Cookery, Kitchen, Clean, equipment,TAFE02, K000000, Hospitality, Tourism and Events, K000002, Commercial Cookery, hotel, cafe, restaurant, short order, fast food, sandwich maker, lunch bar, deli, HGT,

Begin your commercial cookery career with this Certificate II in Kitchen Operations Pre-Apprenticeship course

If you’re looking to work in commercial kitchen environments in restaurants, hotels, cafes, care facilities or schools, this pre-apprenticeship course could be just the kick start your career needs. The course is delivered in partnership with Hospitality Group Training (HGT) the largest employer of hospitality apprentices in WA.
You’ll gain practical food preparation and cookery skills through work placements in professional kitchens. Upon completion of this course, you will have the skills required to begin a commercial cookery or chef apprenticeship.


Work experience with hand-picked employers


As part of this course, HGT will match you with hospitality employers where you will gain work experience. On completion of this, successful and suitable graduates will be guaranteed apprenticeship positions.

Begin your career in commercial cookery in October 2020 - email kendrew@nmtafe.wa.edu.au to register your details.

 

Gain these skills
  • Occupational health and safety procedures and workplace hygiene
  • Produce quality foods and plan menus
  • Prepare food according to dietary or cultural needs
  • Serve a range of meals in a professional manner
  • Control costs
  • Work as part of a team
  • Effective communication
Is this course right for me?

I have the following attributes:

  • Enjoy practical work
  • Good hand-eye coordination
  • Good personal hygiene
  • Enthusiasm
  • Able to handle fast-paced demanding situations with a positive attitude
  • Able to work quickly and safely with minimal supervision
EAB73 Opera Property Management System for Hotel Reservations Skill Set
Skill set On campus
Perth
Opera, computerised reservation system, booking system, front of house, Opera PMS, hotel, hotel chain, reception, welcome desk, accommodation services, travel, tourism,

Gain the skills you need for the computerised reservations sytem used in many of the world's large hotel chains

Opera Property Management Sytem is computerised reservations software that is used in hotels all over the world. Our skill set will provide you with the skills needed to check guests in and out of commercial accommodation using the Opera Property Management System giving you portable skills that can help you find employment anywhere Opera is being used.

You'll gain the following skills:

  • Process reservations for hotel services using Opera PMS
  • Prepare for guest arrival at and departure from hotel
  • Prepare front office records and reports
SIT31016 AZW8 Patisserie
Certificate III Apprenticeship
On campus
Joondalup (Kendrew Crescent)
K000000, K000001, baking, patisserie, French, bread, cakes, baker, patissier, baguettes, mille feuille, macaron, choux, croquembouche, profiteroles, bakery, AZW8, SIT31016, pastry, sugar art, chocolate work,

A sweet career creating tasty delights

When you complete the Certificate III in Patisserie you will have the skills to work as a patissier or pastry chef in a patisserie, café, restaurant or hotel.

You will gain the knowledge and skills to work fast and effectively in a commercial kitchen team and be able to plan, prepare and bake mouth-watering cakes, tarts, petits fours, pastries, yeast goods and chocolates. You will also learn about cleaning and sanatisation, food safety programs, personal and environmental hygiene, and workplace health and safety.

The Certificate III in Patisserie is also delivered as an apprenticeship. Please see the Apprenticeships section for more information.

Gain these skills
  • Use food preparation equipment
  • Understanding mixing methods and baking/cooking requirements to produce cakes, sponges, pastries and yeast goods, filling and finishes
  • Participate in safe food handling and work practices
  • Create desserts, pastries and specialty cakes
Is this course right for me?

I have the following attributes:

  • Passion for food and in particular cakes and pastries
  • Interested in manual and practical skills
  • Able to stay on feet for extended periods
  • Organisational skills
  • Able to undertake detailed and intricate work
  • Cleanliness and a focus on health and safety
  • May be new to hospitality
SIT40716 AZT6 Patisserie
Certificate IV On campus
Joondalup (Kendrew Crescent)
K000000, K000001, baking, patisserie, French, bread, cakes, baker, patissier, baguettes, mille feuille, macaron, profiteroles, croquembouche, bakery, boulangerie, pastry, sugar art, chocolate work,

Fine tune your skills in the kitchen and create sweet masterpieces

This course builds on the skills gained in the Certificate III in Patisserie or Commercial Cookery qualifications and equips you with the skills needed to be a qualified cook specialising in patisserie. On successful completion you'll be ready to work a patissier or pastry chef in a variety of hospitality environments and take on a leading or supervisory role in the kitchen.

You will cover working fast and effectively in a commercial kitchen team and be able to plan, prepare and bake mouth-watering cakes, sponges, tarts, petits fours, pastries, chocolate and sugar show pieces and decoration techniques. You'll also learn about financial management, leading staff and teams, cleaning, food safety programs, hygiene, managing workplace conflict, coaching others and workplace health and safety.

When applying for this course, prior study within the industry will be considered. Where there is limited study, you may be directed into a more suitable level course.

Gain these skills
  • Mixing methods and baking/cooking requirements to produce cakes, sponges, pastries and yeast goods
  • Fillings and finishes
  • Create centre pieces with sugar, pastillage and chocolate
Is this course right for me?

I have the following attributes:

  • Desire to lead a team
  • Able to stay on feet for extended periods
  • Able to undertake detailed and intricate work
SIT30116 AZV7 Tourism
Half price
Certificate III Employer-based
On campus
Traineeship
Perth
TAFE04, K000000, Hospitality, Tourism and Events, K000008, Tourism and Travel, AZV7, SIT30116, tourism, travel, guide, accommodation, guest services,reservations, hotel, porter, concierge, itinerary, itineraries, visitor

lfls-logo-100x40.png This qualification is part of the Lower fees, local skills program where you'll pay only half of the standard course fees.

Jump on board to an exciting career in tourism

Gain the basic skills and knowledge to work in various tourism job roles. A career in tourism, a growth industry, is very rewarding and with this Certificate III in Tourism you'll have the skills you need to work in visitor information services, hotel guest services and tourism operations.

You could be out in the field helping visitors experience all the top holiday spots or creating tours that they will remember forever or working in an international hotel providing guest information services.

North Metropolitan TAFE is the leading provider of travel and tourism studies in WA.

Gain these skills
  • Plan tourism itineraries and provide tourism visitor information
  • Gain tourism destination and attractions knowledge
  • Provide accommodation guest services including porter services
  • Set up promotional stands for tourism products
  • Use current industry reservations systems and operational technology
  • Use social media for business
Is this course right for me?

I have the following attributes:

  • Enjoy working with people
  • Patient and tactful
  • Understanding and acceptance of different cultures
  • Able to think logically
  • Good interpersonal skills
  • Good problem-solving skills

 

SIT30216 AZW6 Travel
Certificate III Employer-based
On campus
Traineeship
Perth
azw6, sit30216, travel, tourism, k000000, k000008, tour, hospitality, events, travel, hotels, accommodation services, guiding, tourism services, front of house, front desk,

Dreaming of a career that will take you places?

Gain the essential knowledge to enter the exciting world of travel and tourism with this Certificate III course. Working in travel will see you working on trips for clients travelling to thousands of places all over the world.

Full time students studying this course will work within our simulated business program. This program gives students the opportunity to apply their skills and knowledge coordinating client bookings as they would in an industry office. North Metropolitan TAFE is the leading provider of travel and tourism studies in WA.

Gain these skills
  • Develop travel plans for clients looking for adventure, luxury, and cultural experiences
  • Plan tourism itineraries and provide tourism visitor information
  • Corporate traveller planning
  • Gain Australian and international tourism destination and attractions knowledge
  • Use current industry reservations systems and operational technology (GDS, Amadeus and Sabre)
  • Social media for business
Is this course right for me?

I have the following attributes:

  • Enjoy working with people
  • Interested in travel destinations
  • Good organisational skills with an attention to detail
  • Able to work in a fast-paced environment
  • Strong communication skills
  • Good computer skills
SIT50116 AZU0 Travel and Tourism Management
Diploma On campus
Perth
K000000, K000008, Manager of travel agencies or hotels, Tour operator, Cruise operator, Tour wholesaler, Manager of a visitor information centre, Manager of a regional tourism office, tourism, travel, travel agent, travel agency, tourist, airline, air, airline, cruise,

Your future will take off with our Diploma of Travel and Tourism Management

This diploma course can open up global travel for your clients, and you. Plus you'll be equipped to access a diverse range of employment prospects in areas including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, government tourism agencies and other tourism businesses.

If you're looking for a well-rounded qualification in travel and tourism then this is the ideal course for you. You'll gain experience in a range of skills that are essential for employment in the industry.

You'll also be able to take advantage of the articulation agreement we have with Murdoch University, see the Further Study section below for more details about this pathway in Travel and Tourism Management.

Gain these skills
  • Managerial skills
  • Sound knowledge of industry operations
  • Quality customer service provision
  • Coordinate marketing activities
  • Manage finances and prepare budgets
  • Tourism product management
  • e-marketing skills
Is this course right for me?

I have the following attributes:

  • Positive attitude
  • Enjoy different countries and cultures
  • Attention to detail
  • Confident and sales focused
  • Strong customer focus
  • Able to work under pressure
  • Able to work as part of a team
  • Good computer skills
AE135 Work in Hospitality Skill Set
Skill sets
Skill set On campus
Leederville
hospitality, bars, cafes, restaurants, hotels, kitchen, operations, food, beverage, skill set

Get involved in WA's large and vibrant hospitality industry - be equipped to work in cafes & bars, world class restaurants and venues, hotels and resorts (includes RSA).

Hospitality offers a range of both entry-level jobs and career development opportunities, and the Work in Hospitality skill set is the perfect introduction to the industry, giving you the critical skills employers are looking for. To get you job ready, you'll learn about areas of health and wellbeing and personal development, how to use workplace technology and business systems, and responsible service of alcohol (RSA). It also includes infection control and prevention procedures and food safety to ensure you're working safely.

Lower fees, local skills half price further study pathways
AE147 Work in Hospitality Skill Set (Fee Free)
Free
Skill sets
Skill set On campus
Leederville
hospitality, bars, cafes, restaurants, hotels, kitchen, operations, food, beverage, skill set

WA has a large and vibrant hospitality industry — from bars and cafes through to world class restaurants and venues, hotels and resorts.

Hospitality offers a range of both entry-level jobs and career development opportunities, and the Work in Hospitality skill set is the perfect introduction to the industry, giving you the critical skills employers are looking for. To get you job ready, you'll learn about areas of health and wellbeing and personal development, how to use workplace technology and business systems, and responsible service of alcohol (RSA). It also includes infection control and prevention procedures and food safety to ensure you're working safely.

Lower fees, local skills half price further study pathways

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Page last updated January 15, 2020