COVID-19 updates

Community Services

Community services is a sector that is continually growing. Work is available in the not-for-profit, private and government sectors, in areas as broad as youth programs, alcohol and drug centres, non-clinical mental health settings, financial counselling, multicultural services, and disability and aged care programs. 

Community services is a rewarding career path that will see you helping people in various ways. You will promote community cohesion and equality, helping people access services that will improve their quality of life. You will be able to better inform, advocate for and empower individuals or groups in a range of community settings. 

During your training you will develop new skills in communication, case management, client work and advocacy, learning from real stories and examples which are delivered through a combination of lectures, guest speakers and a supervised field placement in a community services organisation.

What type of course are you looking for?
National ID State ID Title Qualification level Study mode Campus
CHC43215 AWK4 Alcohol and Other Drugs
Half price
Online
Certificate IV On campus
Online
Midland
TAFE04, S000000, Education and Community Services, S000002, Community Services, alcohol, drugs, community support worker, case worker, AWK4, CHC43215, helping people, mental health, drugs and alcohol, youth, social, sciences, child, protection, family, support, welfare, Detoxification Worker, Drug and Alcohol Worker, Community Rehabilitation and Support Worker, Family Support Worker, mental Health Outreach Worker, Case Worker (Community Services), Support Worker (Community Services), Welfare Support Worker, community Worker, addict, addiction, withdrawal, intoxication, alcoholic, AOD, rehab, rehabilitation,

lfls-logo-100x40.png This qualification is part of the Lower fees, local skills program where you'll pay only half of the standard course fees.

Make a difference to the lives of others

This qualification focuses on providing assessment and support to clients with alcohol and drug issues. You will learn about interviewing in the initial client assessment, responding to crisis, working with people with mental health concerns, and providing alcohol and other drugs (AOD) interventions.

Gain these skills
  • Conduct an AOD assessment
  • Develop and implement a treatment plan
  • Provide brief interventions
Is this course right for me?

I have the following attributes:

  • A desire to make a significant impact on people at a critical stage of their life
  • Enthusiastic and caring with a positive and proactive approach
  • Able to work with individuals presenting with complex needs and histories
  • Understanding of the needs of people from a diverse range of backgrounds
  • Good active listening and conflict resolution skills
Online delivery mode information

With online study you will be completing your course via an online platform which contains all your study material and assessments. You will be provided a login and password to access this material once you have been enrolled at North Metropolitan TAFE. 

Online is a little different to on-campus study as you do not have face to face contact with your lecturers and you do not engage directly with fellow students during every-day class activities. If on-campus study is not your preference, then online study is a great option. Rest assured you will be supported by your online lecturers.
You will also have access to lecturers via your online dashboard. The lecturers will help to clarify your concerns, assist with the course content, mark your assessments and provide you with feedback if required

Qualifications are broken down into stages with an intensive practical skills workshop run at the end of each stage. You will only need to enrol and pay for one stage at a time.

A Work Placement is compulsory for students undertaking a Certificate IV or Diploma as some units in these qualifications require you to demonstrate your skills in a work place setting. These units will be highlighted on your study plan.

To enquire or enrol please fill out the Course Enquiry Form
Employer-based delivery mode information

Employer-based training offers a flexible, self-paced study program which combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification.

This means every time you go to work you are learning and demonstrating competence whilst working towards your qualification. The flexibility of Employer-based training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.

Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops.

To enquire or enrol please fill out the Course Enquiry Form.
AE161 COVID-19 Direct Care Skill Set (Fee Free)
Free
Infection control
Skill sets
Skill set On campus
Joondalup (McLarty Avenue)
Mount Lawley
aged care, carer, covid19, coronavirus, disability, infection, manual tasks, support, health, community, ain,

This skill set is free for everyone

This COVID-19 Direct Care skill set was developed in consultation with WA employers in the aged care and disability services sectors and the Community Services, Health and Education Training Council. It contains three units of competency chosen to get you job ready for entry-level employment.

  • HLTINF001 Comply with infection prevention and control policies and procedures 
  • HLTWHS005 Conduct manual tasks safely 
  • CHCCCS011 Meet personal support needs 
EAB46 Clinical Care for Aged Care Workers Skill Set
Skill set On campus
Mount Lawley
Aged care, carer, Assistant in nursing, AIN, clinical, health needs, medication,

Gain the skills you need to equip you to provide a high level of care in the aged care sector

The Aged Care Standards highlight the importance of providing safe clinical care to residents with a focus on recognising individual client needs and assessing and reporting changes in a resident's condition. This skill set has been established to provide you with additional clinical skills and assessment skills if you are working within the aged care sector.

Residents within the aged care sector have increasingly complex health care needs and higher acuity levels. The skills gained from this skill set will enable you to work with and support the Registered Nurse in the assessment of clients and delivery of clinical care.  The units have a focus on medication and recognising and reporting signs of deterioration in clients.

    This skill set is most suited to those working within the aged care sector.

    Gain these skills
    • Medication competency
    • A range of Clinical Assessment skills
    • Documentation and reporting requirements
    • Recognising and reporting signs of deterioration in clients

     

    CHC52115 AWM4 Community Development
    Diploma Employer-based
    Leederville
    Community Development, S000000, S000002, Community Development Manager, Neighbourhood Centre Manager, Community Education Manager, Community Development Worker for Social Housing, Community Development Officer, Community Engagement Officer, social, environment, health, recreation, arts, culture,

    Gain an industry specific qualification which relates to your Community Development job

    Community development is all about the growth and empowerment of individuals, groups or communities.

    The Diploma of Community Development will give you the skills to develop and deliver programs that build the capacity of communities to influence and guide their own future through public social change processes.

    At this level, workers have specialised skills with complexity in the range and choices of actions required and will generally have responsibility for the supervision of other workers and volunteers. This work may be undertaken across a range of social, environment, health, recreation, arts and culture sectors.

    Gain these skills
    • Support community action
    • Work within organisation structures to enable community development outcomes
    • Implement community development strategies
    Is this course right for me?

    I have the following attributes:

    • Conceptual and analytical skills
    • Value people, partnerships and teamwork
    • Cultural awareness
    • Organised with a flexible approach to work
    Delivery mode information

    Employer-based

    Workplace training offers a flexible, self-paced study program which combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification.

    Workplace training means every time you go to work you are learning and demonstrating competence while working towards your qualification. The flexibility of workplace training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.

    Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Workplace training assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops. 

    To enquire or enrol please fill out the Course Enquiry Form

     

    CHC62015 AWI5 Community Sector Management
    Advanced Diploma Employer-based
    Leederville
    TAFE04, S000000, Education and Community Services, S000002, Community Services, awi5, aw15, manager, community sector, coordinator, chc62015, helping people, mental health, drugs and alcohol, youth, social, sciences, child, protection, family, support, welfare, Community Manager (Care, Development, Education, Recreation), Neighbourhood Centre Manager, Community Work Coordinator, Community Services Coordinator, Coordinator of Volunteer Work, Project Manager (Community Services)

    Become a leader in the community services industry

    Learn to coordinate and manage small community service groups or branches/departments of large community organisations.

    By completing this course you'll build upon your existing skills and develop your expertise as a senior administrative worker within the community services industry. 

    You may also use your existing workplace experience to gain credit for some aspects of this course.

    This course is only delivered through an employer-based study mode, participants will need to be employed in a role that includes a moderate level of management in order to complete this qualification.

    Gain these skills
    • Strategic planning 
    • Financial management
    • Marketing
    • Networking and partnerships
    • Leadership, innovation and team building
    Is this course right for me?

    I have the following attributes:

    • Passionate about promoting and increasing community awareness
    • Dedicated, proactive and innovative
    • Sensitive towards the diverse backgrounds, beliefs, cultures and attitudes of others
    • Strong planning and organising ability, and a penchant for problem solving
    • Strong developed interpersonal and communication skills with the ability to undertake research and project work
    Employer-based delivery mode information

    Employer-based

    Employer-based training offers a flexible, self-paced study program which combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification.

    This means every time you go to work you are learning and demonstrating competence whilst working towards your qualification. The flexibility of Employer-based training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.

    Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops.

    To enquire or enrol please fill out the Course Enquiry Form

     

    CHC22015 AWJ7 Community Services
    Half price
    Certificate II Employer-based
    Traineeship
    Leederville
    TAFEADM, TAFE04, S000000, Education and Community Services, Community Services, S000002, awj7, chc22015, community work, youth work, support worker, helping people, mental health, drugs and alcohol, youth, social, sciences, child, protection, family, support, welfare, community, Community Services, Aged Care, Children's Services or Disability Services, personal care assistant, Personal Care Worker, Personal Care Giver, Home Helper, Assistant Community Services Worker

    lfls-logo-100x40.png This qualification is part of the Lower fees, local skills program where you'll pay only half of the standard course fees.

    Open the door to a career in community services

    This course will introduce you to the community services industry. You'll gain the essential theoretical knowledge and practical skills by completing this qualification.

    Start on your path to a career in Community Services, Aged Care, Children's Services or Disability Services.

    Gain these skills
    • Communication and working in health or community services
    • Organisation and completing daily work activities
    • Working with diverse people
    • Workplace health and safety
    Is this course right for me?

    I have the following attributes:

    • Enjoy assisting people
    • Friendly, patient, empathetic and have a positive outlook
    • Ability to maintain confidentiality
    • Sound sensible decision-making skills
    • Good communication and interpersonal skills
    • Able to work independently and to participate constructively in teams
    Employer-based delivery mode information

    Employer-based

    Employer-based training offers a flexible, self-paced study program which combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification.

    This means every time you go to work you are learning and demonstrating competence whilst working towards your qualification. The flexibility of Employer-based training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.

    Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops.

    To enquire or enrol please fill out the Course Enquiry Form

     

    CHC32015 AWJ2 Community Services
    Half price
    Online
    Certificate III Employer-based
    On campus
    Online
    Traineeship
    Joondalup (Kendrew Crescent)
    Leederville
    Midland
     TAFE04, S000000, S000002, J000007, Education and Community Services,  Community Services, case worker, support worker, community worker, awj2, chc32015, helping people, mental health, drugs and alcohol, youth, social, sciences, child, protection, family, support, welfare, community, TAFEADM, online, community support worker, welfare worker, Aboriginal Intake and Referral Worker, Aboriginal Community Development Worker, Accommodation Support Worker, Residential Support Worker, Neighbourhood Centre Worker, Youth Housing Support Worker, Welfare Support Worker

    lfls-logo-100x40.png This qualification is part of the Lower fees, local skills program where you'll pay only half of the standard course fees.

    There is an ongoing skill shortage in Community Services

    This entry level course is ideal for support workers, case workers and client contact officers; generally, positions with direct contact with clients, providing  day-to-day support.

    All of our Community Service qualifications have flexible training delivery modes and the option to study on the job. This means you get the most relevant skills and the opportunity to form industry contacts.

    You'll also be mentored by attentive and caring lecturers who have extensive experience in the industry.

    Gain these skills
    • Interpersonal skills to work in residential and community settings with clients
    • Identify their needs and plan and develop appropriate services
    • Insight into the community services sector including mental health, alcohol and other drug services and domestic violence services
    • Learn about the ethical and legal responsibilities of community workers
    Is this course right for me?

    I have the following attributes:

    • Positive, can-do approach, and a friendly, caring attitude
    • Respectful, resilient and empathetic
    • Sound, sensible decision-making skills
    • A non-judgmental attitude and ability to maintain confidentiality
    • Able to demonstrate good judgment and common sense in dynamic and challenging environments
    • Sound understanding of the importance of personal and professional boundaries
    Online delivery mode information

    With online study you will be completing your course via an online platform which contains all your study material and assessments. You will be provided a login and password to access this material once you have been enrolled at North Metropolitan TAFE. 

    Online is a little different to on-campus study as you do not have face to face contact with your lecturers and you do not engage directly with fellow students during every-day class activities. If on-campus study is not your preference, then online study is a great option. Rest assured you will be supported by your online lecturers.
    You will also have access to lecturers via your online dashboard. The lecturers will help to clarify your concerns, assist with the course content, mark your assessments and provide you with feedback if required

    Qualifications are broken down into stages with an intensive practical skills workshop run at the end of each stage. You will only need to enrol and pay for one stage at a time.

    A Work Placement is compulsory for students undertaking a Certificate IV or Diploma as some units in these qualifications require you to demonstrate your skills in a work place setting. These units will be highlighted on your study plan.

    To enquire or enrol please fill out the Course Enquiry Form
    Employer-based delivery mode information

    Employer-based training offers a flexible, self-paced study program which combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification.

    This means every time you go to work you are learning and demonstrating competence whilst working towards your qualification. The flexibility of Employer-based training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.

    Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops.

    To enquire or enrol please fill out the Course Enquiry Form.
    CHC42015 AWL8 Community Services
    Half price
    Online
    Certificate IV Employer-based
    On campus
    Online
    Traineeship
    Joondalup (Kendrew Crescent)
    Leederville
    Midland
    awl8, chc42015, worker, TAFE04, S000000, Education and Community Services, S000002, Community Services, case worker, community care, residential care, TAFEADM, online, Aboriginal Intake and Referral Worker, Community Worker (mental health, alcohol & drugs, youth, migrant services), Community Education Worker, Support Worker (Community Services), Case Worker (Community Services), domestic Violence Worker, Outreach Officer, Early Intervention Homelessness Worker, Court Support Worker, community Legal Officers, Information and Referral Worker, Tenant Advice and Advocacy Worker, Phone Advice Worker (Community Services), Supervisor, Team Leader (Community Services), Welfare Support Worker, Family Support Worker, Parole Probation Officer, Residential Care Officer

    Further your skills in developing services and programs for the community

    If you enjoy helping people and like working in a team then a career in community services could be for you. There is an ongoing skill shortage in this industry so employment prospects are high.

    As part of this qualification you will undertake a work placement* where you will be able to apply the skills and knowledge you have learned.

    All of our Community Service qualifications have flexible training delivery modes and the option to study on the job.

    Gain these skills
    • Advanced communication
    • Group work
    • How to design and deliver programs that enhance community participation
    • Legal and ethical responsibilities and requirements for working in community services
    Is this course right for me?

    I have the following attributes:

    • Respectful, resilient, empathetic and have a positive outlook
    • A non-judgmental attitude and ability to maintain confidentiality
    • Able to exercise initiative
    • Leadership qualities
    • Able to build positive relationships with multi-disciplinary teams
    • Strong communication, consultation, problem solving and negotiation skills
    Online delivery mode information

    With online study you will be completing your course via an online platform which contains all your study material and assessments. You will be provided a login and password to access this material once you have been enrolled at North Metropolitan TAFE. 

    Online is a little different to on-campus study as you do not have face to face contact with your lecturers and you do not engage directly with fellow students during every-day class activities. If on-campus study is not your preference, then online study is a great option. Rest assured you will be supported by your online lecturers.
    You will also have access to lecturers via your online dashboard. The lecturers will help to clarify your concerns, assist with the course content, mark your assessments and provide you with feedback if required

    Qualifications are broken down into stages with an intensive practical skills workshop run at the end of each stage. You will only need to enrol and pay for one stage at a time.

    A Work Placement is compulsory for students undertaking a Certificate IV or Diploma as some units in these qualifications require you to demonstrate your skills in a work place setting. These units will be highlighted on your study plan.

    To enquire or enrol please fill out the Course Enquiry Form
    Employer-based delivery mode information

    Employer-based training offers a flexible, self-paced study program which combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification.

    This means every time you go to work you are learning and demonstrating competence whilst working towards your qualification. The flexibility of Employer-based training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.

    Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops.

    To enquire or enrol please fill out the Course Enquiry Form.
    CHC52015 AWM0 Community Services
    Half price
    Diploma Employer-based
    On campus
    Joondalup (Kendrew Crescent)
    Leederville
    Midland
    TAFE04, S000000, Education and Community Services, S000002, Community Services, AWM0, AWMO, CHC52015, worker, case manager, program coordinator, youth worker, TAFEADM, online, community Worker, Disabilities Services Officer, Family Support Worker, Youth Liaison Officer, welfare Worker, Welfare Case Worker

    There is an ongoing skill shortage in Community Services

    Complete this qualification and you could be working in community services, case management or social housing, involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

    You will have specialised skills in community services and work autonomously under broad directions from senior management, providing direct support to individuals or groups. You may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.

    All our community service qualifications have flexible training delivery modes and the option to study on the job. This means you get the most relevant skills and the opportunity to form industry contacts.

    Gain these skills
    • Consultation
    • Community program development
    • Group work
    • Advocacy
    • Case management
    • Policy and research
    Is this course right for me?

    I have the following attributes:

    • 18+ years of age
    • Able to undertake research and self directed activities
    • Self motivated, pro-active and energetic 
    • Creative thinker with strong problem solving skills
    • Strong decision making skills based on sound judgment and empathy
    • Strong interpersonal and communications skills
    Employer-based delivery mode information

    Employer-based training offers a flexible, self-paced study program which combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification.

    This means every time you go to work you are learning and demonstrating competence whilst working towards your qualification. The flexibility of Employer-based training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.

    Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops.

    To enquire or enrol please fill out the Course Enquiry Form.
    EAC07 Community Services Crisis Support Skill Set
    Skill set On campus
    Perth
    respond, immediate, clients in crisis, crises, situations, community services settings, volunteering, scenario-based simulations, learning, suicide safety plan, manage suicide risk, self-care, suicide prevention, crisis intervention

    Gain the skills and training to respond to the immediate needs of clients in crisis

    This skills set will prepare you to respond to crises in any community services setting and is suitable for anyone working in the community through paid employment or volunteering. You will learn in a safe environment through scenario-based simulations that uses actors to replicate critical situations.

    Successful completion of this course may open up opportunities to work directly with clients or help with career progression. It will give you two units towards a variety of Community Services qualifications.

    Gain these skills
    • Develop clear suicide safety plan to help manage suicide risk
    • Use self-care when involved in crisis or suicide prevention
    • Understand legal and ethical requirements linked to crisis intervention
    • Build relationships with clients seeking help

     

    AE116 Entry into Care Roles Skill Set
    Free
    Infection control
    Skill sets
    Skill set On campus
    Mount Lawley
    Covid19, Coronavirus, infection, illness, aged care, disability, community, healthcare, carer, nurses aid, ain, orderly, patient care, free

    This skill set is free for everyone

    The CHCSS00114 Entry Into Care Roles skill set addresses the skills and knowledge required to provide entry level support and basic client care for a range of roles and purposes within the aged care and disability support sectors.

    The support provided in client care will be predominantly non-direct. The skill set is comprised of the following units.

    • HLTINF001 Comply with infection prevention and control policies and procedures
    • CHCCCS015 Provide individualised support
    • HLTWHS002 Follow safe work practices for direct client care
    CHCSS00080 AD168 Induction to Leisure and Health
    Skill set On campus
    Mount Lawley

     

    lfls-logo-100x40.png This qualification is part of the Lower fees, local skills program where you'll pay only half of the standard course fees.

    There is an ongoing skill shortage in Community Services — employment prospects are high

    The Aged Care Standards highlight the importance of residents being engaged in social and physical activities to support physical, mental and social wellbeing.  The leisure and health skill sets provides those wanting to support clients in these areas with the knowledge and skills to develop and deliver engaging programs for clients and to monitor the effectiveness of these. This skill set is most suited for those that are working in the ageing and disability sector and want to expand upon their current role or move into a different area.  

    Gain these skills
    • Developing activities to keep clients engaged and motivated
    • Designing programs to suit individual client needs
    HLTSS00064 AE112 Infection control Skill Set
    Free
    Infection control
    Online
    Skill sets
    Skill set Online
    Mount Lawley
    Infection, cleaning, health, COVID, COVID-19, coronavirus, pandemic, emergency, free, skills ready, virus,

    Protect yourself and others in the community from infectious diseases

    The pandemic has highlighted the importance of building the capacity and understanding of the workforce to practice safe infection control procedures. This skill set will provide you with the skills and knowledge to assist in protecting yourself and others in the community from infectious diseases. 

    You will understand how infections are spread, ways of preventing the spread of infection and how to protect yourself and others from infection.  It is most suited for those that are working in the health care sector, or those that would like to acquire a new skill before returning to employment.

    This online course allows you to undertake studies within your own timeframe. You will receive a short induction and ongoing support from your lecturer. Once you have completed the online study component you will be required to book into a four hour practical lab session at our Mount Lawley campus where you will practice skills and undertake a workplace assessment.

    Gain these skills
    • Identify infection hazards and assess risks
    • Using personal protective equipment safely
    • How to prevent the spread and transmission of infection
    • Maintaining a clean work environment

     

    CHC43315 AWK8 Mental Health
    Half price
    Online
    Certificate IV Employer-based
    On campus
    Online
    Traineeship
    Joondalup (Kendrew Crescent)
    Leederville
    Midland
    TAFE04, S000000, Education and Community Services, S000002, Community Services, mental health, worker, case worker, AWK8, CHC43315, helping people, mental health, drugs and alcohol, youth, social, sciences, child, protection, family, support, welfare, TAFEADM, J000000, J000007, Recovery partner, Mental Health Worker, Mental Health Support Worker, Mental Health Outreach Worker

    lfls-logo-100x40.png This qualification is part of the Lower fees, local skills program where you'll pay only half of the standard course fees.

    Develop skills to work with clients experiencing a mental health illness

    This qualification focuses on the support and needs of people experiencing mental health issues. You'll learn about the value and principles of mental health sector and how to apply them in a recovery oriented way.

    You will undertake a supervised or simulated work placement* where you will be able to apply the skills and knowledge you have learned.

    You could find work in a variety of community contexts such as community based non-government organisations; outreach; centre-based programs; respite care; residential services; rehabilitation programs; clinical settings; or supporting people in employment.

    Gain these skills
    • Empathy
    • Professional boundaries
    • Recognising and responding appropriately to people with mental health issues
    • Networking and collaboration with services
    • Effective interpersonal and communication skills
    • Working as part of a team
    Is this course right for me?

    I have the following attributes:

    • 18+ years of age
    • Friendly, empathetic, resilient and positive attitude
    • Commitment to the values of dignity, respect, inclusion, and empowerment
    • Commitment to positively engage, interact and work with people who have complex needs
    • Able to plan, organise and problem solve
    • Able to work independently and use initiative
    • Work respectfully with diverse people
    Online delivery mode information

    With online study you will be completing your course via an online platform which contains all your study material and assessments. You will be provided a login and password to access this material once you have been enrolled at North Metropolitan TAFE. 

    Online is a little different to on-campus study as you do not have face to face contact with your lecturers and you do not engage directly with fellow students during every-day class activities. If on-campus study is not your preference, then online study is a great option. Rest assured you will be supported by your online lecturers.
    You will also have access to lecturers via your online dashboard. The lecturers will help to clarify your concerns, assist with the course content, mark your assessments and provide you with feedback if required

    Qualifications are broken down into stages with an intensive practical skills workshop run at the end of each stage. You will only need to enrol and pay for one stage at a time.

    A Work Placement is compulsory for students undertaking a Certificate IV or Diploma as some units in these qualifications require you to demonstrate your skills in a work place setting. These units will be highlighted on your study plan.

    To enquire or enrol please fill out the Course Enquiry Form
    Employer-based delivery mode information

    Employer-based training offers a flexible, self-paced study program which combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification.

    This means every time you go to work you are learning and demonstrating competence whilst working towards your qualification. The flexibility of Employer-based training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.

    Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops.

    To enquire or enrol please fill out the Course Enquiry Form.
    CHC53315 AWL3 Mental Health
    Diploma Employer-based
    On campus
    Joondalup (Kendrew Crescent)
    Leederville
    S000000, Mental Health Worker; Community rehabilitation and support worker; Mental Health Rehabilitation Support Worker, support worker, S000002, AWL3, mental health, health, community services, CHC53315, wellness, recovery, focus, person centred, TAFEADM, J000000, J000007, Mental Health Worker, Mental Health Support Worker, Mental Health Outreach Worker, Case Worker, Recovery Partner, Welfare Support Worker, Community Worker, Community Support Worker

    Develop the skills to work with clients experiencing a mental health illness

    You will learn about current approaches to mental health that focus on the person not the illness. The Diploma of Mental Health will enable you to undertake community service work that includes mental health.

    Working in the community services industry you will provide services to clients in relation to mental health issues that may include case management, referral, advocacy, individual support, and education/health promotion services. 

    Gain these skills
    • Advance communication skills
    • Complex problem solving
    • Critical thinking
    • Understanding the complexity of issues facing people with mental health issues
    • Advanced teamwork
    • Research and project development skills
    Is this course right for me?

    I have the following attributes:

    • 18+ years of age
    • Able to undertake research and self directed learning
    • Proactive, positive, enthusiastic, energetic
    • Build and maintain professional relationships
    • Problem solving
    Employer-based delivery mode information

    Employer-based training offers a flexible, self-paced study program which combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification.

    This means every time you go to work you are learning and demonstrating competence whilst working towards your qualification. The flexibility of Employer-based training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.

    Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops.

    To enquire or enrol please fill out the Course Enquiry Form.
    CHC43515 AWL6 Mental Health Peer Work
    Half price
    Certificate IV Employer-based
    Traineeship
    Leederville
    awl6, chc43515, TAFE02, mental health, S000000, S000002, J000000, J000007, Peer Mentor, Aboriginal Peer Worker, Youth Peer Worker, Mental Health Peer Worker, Peer Education Officer, Carer, Carer Consultant, Consumer Consultant, Consumer Representative, advocacy Worker, Family Advocate

    lfls-logo-100x40.png This qualification is part of the Lower fees, local skills program where you'll pay only half of the standard course fees.

    The peer workforce is the fastest growing workforce in mental health in Australia

    Our Certificate IV Mental Health Peer Work will enable you to draw on your lived experience to contribute to the wellbeing of others within the mental health system as a consumer or carer peer worker. Peer workers are employed in the mental health sector in government, public, private or community managed services.

    Choosing to study this course at North Metropolitan TAFE is your first step to becoming a self-directed, life-long learner and will assist you to develop a wide range of skills that will enable you to become a valuable Graduate.

    Gain these skills
    • Apply lived experience and peer practices to work in mental health sector
    • Promote and facilitate self-advocacy
    • Work with diverse people
    • Work legally and ethically
    Is this course right for me?

    This course requires you to explore and reflect on your own experiences of emotional distress and navigating mental health systems, either as a consumer or as a family member.

    It is important to recognise the impact this may have on you, as the topics covered and class discussions can be emotionally demanding. It is integral for successful course completion, for your own wellbeing and for your future employment/or engagement as a peer worker, that you draw upon appropriate self care strategies, support networks and services whilst studying this course.

    If you are unsure of your readiness to undertake the course, we strongly recommend contacting the course coordinator before enrolling.

    Employer-based delivery mode information

    Employer-based

    Employer-based training offers a flexible, self-paced study program which combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification.

    This means every time you go to work you are learning and demonstrating competence whilst working towards your qualification. The flexibility of Employer-based training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.

    Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops.

    To enquire or enrol please fill out the Course Enquiry Form
    AE144 Provide Individual Support Skill Set
    Skill sets
    Skill set On campus
    Joondalup (McLarty Avenue)
    Mount Lawley
    individual, support, health, disability, care, aged, mental, aboriginal, torres strait islander, youth, work

    Many individuals require support services to help them live an independent and fulfilling life — including people with physical or intellectual disability, older people, and vulnerable members of the community.

    This is highly rewarding work, but employers look for people who are job ready with basic skills and knowledge for entry level roles in one-on-one or group support settings, or for administrative role in a care facility. With the Provide Individual Support skill set, that will be you! You'll learn about following a client's individual care or support plan to meet their personal support needs, how to comply with personal hygiene standards, maintain food safety, contribute to the cleanliness of food handling areas and dispose of food appropriately, prepare for and provide medication assistance and complete medication documentation, supporting a client to self-administer medication, safe work practices for the health and safety of yourself and your clients, and how to recognise potentially hazardous manual tasks and complete those tasks in a safe manner.

    AE156 Provide Individual Support Skill Set (Fee Free)
    Free
    Skill sets
    Skill set On campus
    Joondalup (McLarty Avenue)
    Mount Lawley
    individual, support, health, disability, care, aged, mental, aboriginal, torres strait islander, youth, work

    Many individuals require support services to help them live an independent and fulfilling life — including people with physical or intellectual disability, older people, and vulnerable members of the community.

    This is highly rewarding work, but employers look for people who are job ready with basic skills and knowledge for entry level roles in one-on-one or group support settings, or for administrative role in a care facility. With the Provide Individual Support skill set, that will be you! You'll learn about following a client's individual care or support plan to meet their personal support needs, how to comply with personal hygiene standards, maintain food safety, contribute to the cleanliness of food handling areas and dispose of food appropriately, prepare for and provide medication assistance and complete medication documentation, supporting a client to self-administer medication, safe work practices for the health and safety of yourself and your clients, and how to recognise potentially hazardous manual tasks and complete those tasks in a safe manner.

    EAC05 Recognise and Respond Appropriately to Domestic and Family Violence Skill Set
    Skill set On campus
    Joondalup (Kendrew Crescent)
    violence, abuse, family, dv, children, wives, wife, husband, partner, family support worker,

    Be better informed about Domestic and Family Violence and help raise awareness of the issues involved

    Expand your knowledge and skills to be able to help build community awareness about domestic and family violence.

    If you are working or volunteering in a community service context and wish to develop your skills to work effectively in the promotion of community awareness of domestic and family issues, this skill set will give you the knowledge you need. You'll also be able to identify gaps in existing information, services and resources to support prevention of domestic and family violence.

    It is recommended that students be over 18 or have experience in the Community Service industry.

    Gain these skills
    • Develop knowledge about family violence and relevant legislation and policy framework
    • Build knowledge of available resources and community services and identify gaps in services and programs
    • Develop a program to build community awareness about domestic and family violence

     

     

    EAB87 Safety and Protection of Children and Young People for Sports, Recreation and Community organisations Skill Set
    Skill set On campus
    Leederville
    protect, children, young, people, youth, volunteering, community, based, group, setting, sporting club, sports, dance, martial arts, studio, vulnerable, compliance with the child safety, regulatory, regulations, requirements, child, safety, risks,

    Gain the skills required to protect children and young people engaged in community based activities

    If you are in contact with children and young people through work or volunteering in a community based group such as a sporting club, dance or martial arts studio, training organisation, or you are working with vulnerable people this course will teach you compliance with the child safety industry, regulatory and organisational requirements. This includes identifying and controlling three child safety risks over an assessment period of one month in a community or simulated community based setting.

    Gain these skills
    • Protect children and young people engaged in community based activities in compliance with the child safety industry, regulatory and organisational requirements
    • Identify and control three child safety risks
    AE143 Work in Community Care Skill Set
    Skill sets
    Skill set On campus
    Joondalup (McLarty Avenue)
    Mount Lawley
    community, individual, support, skill set, health, services, ageing, youth, allied, nursing, aged care, carer, assistant nurse,

    There's many job opportunities in the field of community care, which includes health care support and specialist areas such as social support.

    The Work in Community Care skill set will give you a great starting point to get into the industry, as it covers important areas such as first aid, communicating with diverse people, and customer service in a community care setting. You'll also learn to follow organisational infection prevention and control policies and procedures, including implementing standard and transmission-based precautions and responding to infection risks to ensure you're working COVID-safe. You'll be job ready, knowing how to provide a first aid response to a casualty in a range of situations,· greet clients and exchange routine information to provide a triage service, work respectfully with people from diverse social backgrounds and demonstrate cultural sensitivity, communicate effectively with clients, colleagues and management, and use workplace technology.

    AE155 Work in Community Care Skill Set (Fee Free)
    Free
    Skill sets
    Skill set On campus
    Joondalup (McLarty Avenue)
    Mount Lawley
    community, individual, support, skill set, health, services, ageing, youth, allied, nursing

    There's many job opportunities in the field of community care, which includes health care support and specialist areas such as social support.

    The Work in Community Care skill set will give you a great starting point to get into the industry, as it covers important areas such as first aid, communicating with diverse people, and customer service in a community care setting. You'll also learn to follow organisational infection prevention and control policies and procedures, including implementing standard and transmission-based precautions and responding to infection risks to ensure you're working COVID-safe. You'll be job ready, knowing how to provide a first aid response to a casualty in a range of situations,· greet clients and exchange routine information to provide a triage service, work respectfully with people from diverse social backgrounds and demonstrate cultural sensitivity, communicate effectively with clients, colleagues and management, and use workplace technology.

    EAC10 Working in a Trauma Informed Way in the Mental Health and Community Sector Skill Set
    Skill set On campus
    Joondalup (Kendrew Crescent)
    mental health, community services, mental, issues, community services, care worker, carer, social work, trauma,

    Work from a trauma informed care perspective

    Develop your knowledge and understanding of trauma when working with people living with mental health issues in the community services and health sector.

    Whether you are working or volunteering in the community services or mental health sectors, this skill set will help you to work from a trauma informed care perspective.

    It is recommended that students be over 18 or have experience in the Community Service industry.

    Gain these skills
    • Learn how to establish relationships and meet the needs of people with mental health issues
    • Support self care 
    • Skills for provision of continuous improvement of trauma informed care
    CHC40413 J592 Youth Work
    Half price
    Online
    Certificate IV Employer-based
    On campus
    Online
    Joondalup (Kendrew Crescent)
    Leederville
    Midland
    TAFE04, S000000, Education and Community Services, S000002, Community Services, youth work, community work, youth, j592, chc40413, helping people, mental health, drugs and alcohol, youth, social, sciences, child, protection, family, support, welfare, TAFEADM, online, Youth Worker, Community Worker, Juvenile Justice Worker, Youth Officer, Youth Support Worker, Youth Liaison Officer

    Create brighter futures for young people

    Complete this qualification and you'll have what it takes to help young people in need. You may find employment in community, government and welfare agencies.

    You 'll learn how to create programs designed to address the social, behavioural, health, welfare, developmental and protection needs of young people while working to legal and ethical requirements.

    During this course you will undertake a supervised or simulated work placement* where you will be able to apply the skills and knowledge you have learned.

    Gain these skills
    • Develop and facilitate a range of community based programs
    • Follow legislative and ethical requirements
    • Implement organisational policies and guidelines
    Is this course right for me?

    I have the following attributes:

    • Good interpersonal and communication skills
    • Able to work independently
    • A non-judgemental attitude
    • Good planning and organisational skills
    • Initiative and leadership qualities, with the ability to relate to young people
    Online delivery mode information

    With online study you will be completing your course via an online platform which contains all your study material and assessments. You will be provided a login and password to access this material once you have been enrolled at North Metropolitan TAFE. 

    Online is a little different to on-campus study as you do not have face to face contact with your lecturers and you do not engage directly with fellow students during every-day class activities. If on-campus study is not your preference, then online study is a great option. Rest assured you will be supported by your online lecturers.
    You will also have access to lecturers via your online dashboard. The lecturers will help to clarify your concerns, assist with the course content, mark your assessments and provide you with feedback if required

    Qualifications are broken down into stages with an intensive practical skills workshop run at the end of each stage. You will only need to enrol and pay for one stage at a time.

    A Work Placement is compulsory for students undertaking a Certificate IV or Diploma as some units in these qualifications require you to demonstrate your skills in a work place setting. These units will be highlighted on your study plan.

    To enquire or enrol please fill out the Course Enquiry Form
    Employer-based delivery mode information

    Employer-based training offers a flexible, self-paced study program which combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification.

    This means every time you go to work you are learning and demonstrating competence whilst working towards your qualification. The flexibility of Employer-based training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.

    Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops.

    To enquire or enrol please fill out the Course Enquiry Form.
    CHC50413 J597 Youth Work
    Half price
    Diploma Employer-based
    On campus
    Joondalup (Kendrew Crescent)
    Leederville
    TAFE04, S000000, Education and Community Services, S000002, Community Services, j597, CHC50413, helping people, mental health, drugs and alcohol, youth, social, sciences, child, protection, family, support, welfare, TAFEADM, online, Case Manager, Residential Support Worker, Community Education Worker, Youth Worker, Juvenile Justice Officer, Youth Accommodation Support Worker, Youth Liaison Officer, Youth Support Worker,

    Make a positive impact in young people's lives

    Youth Workers coordinate and manage the development and delivery of services and programs designed to address the social, behavioural, health, welfare, developmental and protection needs of young people.

    During this course you will learn skills that enable you to respond to young people in crisis and the ability to respond to critical situations as well as the management of finances, work safety and the work environment.

    As part of this qualification you will undertake a supervised work placement where you will be able to apply the skills and knowledge you have learned.

    Gain these skills
    • Consultation
    • Training techniques
    • Program planning
    •  Legal and cultural issues
    • Community action
    • Research and policy development
    Is this course right for me?

    I have the following attributes:

    • 18+ years of age
    • Ability to undertake research and apply myself to self directed activities
    • Good interpersonal and communication skills
    • Non-judgemental attitude
    • Ability to relate to young people
    Employer-based delivery mode information

    Employer-based

    Employer-based training offers a flexible, self-paced study program which combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification.

    This means every time you go to work you are learning and demonstrating competence whilst working towards your qualification. The flexibility of Employer-based training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.

    Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops.

    To enquire or enrol please fill out the Course Enquiry Form.

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    Page last updated October 19, 2018