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Home | Courses | Industries | Business and Finance | Response and operational services

Response and operational services

If you have always wanted a career where you can demonstrate your enthusiasm and problem solving ability to help others, North Metropolitan TAFE has developed this Certificate III course to give you the skills you need to get into a training and career pathway in a broad range of public service roles, with a focus on emergency and response services.

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National ID State ID Title Qualification level Study mode Campus
PSP30116 AB75 Government (Response and Operational Services)
Certificate III On campus
Joondalup (Kendrew Crescent)
AB75, PSP30116, police, rescue, police officer, defence forces, SES, border protection, prison service, custodial officer, security, ambulance, paramedic, cadet, fireman, fire, firies, firey, cop, law enforcement, legal,

Be prepared

This exciting new course is designed to give you skills that will help equip you for training and career pathways in a broad range of public service roles, with a focus on emergency and response services.

While this Certificate III course does not provide a direct pathway into employment in the emergency or response services, the topics included in the program will help you apply for a public service role. You'll cover essential areas such as teamwork and leadership, communication skills, public service legislation, diversity and values, physical fitness and career planning.  

You'll have access to learning support to help improve your literacy or numeracy skills and to NMT's gym facilities at our Northbridge and Joondalup campuses while you study.

Gain these skills
  • Ability to use a wide range of communication styles to suit different audiences and purposes
  • Work effectively within a team environment in an organisational structure 
  • Identify career goals and options for pathways into the various operational services
  • Improve own physical wellbeing whilst assisting to coordinate activities for others 
  • How to use ICT applications and media tools to establish social networks within the working environment
Is this course right for me?

I have the following attributes:

  • High level of integrity
  • Able to work in a team and communicate with others
  • Well developed English literacy skills
  • Good organisational, time-management and problem solving skills
  • Enthusiastic and self-motivated
  • Flexible and able to adapt to new concepts, ideas and methods

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Page last updated October 03, 2019