Business and Finance

National ID	State ID	Title	Qualification level	Study mode	Campus
FNS50217	BDP8	Accounting	Diploma	On campus Online	Joondalup (Kendrew Crescent) Perth (Northbridge) R000000, Business and Finance, R000011, Accounting and Bookkeeping, avx7, fns50215, TAFEADM, accountant, bookkeeper, books, accounts, finances. financial officer, assistant accountant, BDP8, FNS50217, BAS, ATO, tax, business plan,records, Accounting is the language of practical business life This course builds on the Certificate IV in Accounting and provides you with skills in creating manual and computerised summaries of the financial transactions of an organisation. You'll also manage a small team as a project and develop business plans. Keen to get started? We offer this course online, visit Apply and enrol for more information. Gain these skills Manage budgets and forecasts Produce and analyse financial reports Prepare tax returns Provide financial and business performance information Is this course right for me? I have the following attributes: Analytical thinking and problem solving skills Attention to detail Strong organisational and record keeping skills Good communication skills Able to work as part of a team
FNS60217	BDQ1	Accounting	Advanced Diploma	On campus	Joondalup (Kendrew Crescent) Perth (Northbridge) awd8, fns60215, TAFE04, R000000, Business and Finance, R000011, Accounting and Bookkeeping, TAFEADM, FNS60217, BDQ1, accountant, bookkeeper, assistant accountant, audit, tax returns, ATO, financial report, spreadsheet, excel, Take your accounting career to the next level Develop your knowledge of the accounting industry with the Advanced Diploma of Accounting. This course will provide you with the skills to take on complex accounting tasks in a range of industries. Completion of the Advanced Diploma of Accounting may lead to further study at university. Gain these skills Complex tax returns and lodgements Complex corporate financial reports Corporate governance activities Develop and use complex spreadsheets Conduct internal audits Is this course right for me? I have the following attributes: Strong organisational and record-keeping skills Good maths and analytical skills Methodical and logical Focussed with good attention to detail
FNSSS00014	AD753	Accounting Principles Skill Set	Skill set	On campus Online	Perth (Northbridge) Accounting pre-req, Accounting Principles, interim reports, BAS, business activity statements, TAX, ATO, Tax Accountant, Tax Practitioner, payroll, bookkeeping, accounting, FNS50217, FNS40217, FNS60217, FNSSS00014 This nationally recognised skill set is designed for people employed in accounting and bookkeeping roles who use knowledge of accounting principles to perform a range of analytical tasks in a variety of industries. Successful completion of this skill set may provide you with credit towards FNS40217 Certificate IV in Accounting and Bookkeeping and also meets the entry requirement for FNS50217 Diploma of Accounting. This skill set covers disciplines such as: Processing financial transactions Extracting interim reports Creation and operation of a computer accounting system Establishing and maintaining payroll systems completion of business activity statements
FNS40217	BDQ3	Accounting and Bookkeeping	Certificate IV	Employer-based On campus Online Traineeship	Joondalup (Kendrew Crescent) Perth (Northbridge) awf3, fns40615, TAFE04, R000000, Business and Finance, R000011, Accounting and Bookkeeping, TAFEADM, bookkeeper, payroll, clerk, financial, finances, budgets, transactions, BDQ3, FNS40217 A career you can count on This course provides an insight into the issues and processes of accounting for an organisation and prepares you for work as a payroll clerk or bookkeeper. You'll learn to record and create summaries of financial transactions of an organisation for management purposes. This course also prepares you for entry into the Diploma of Accounting. Keen to get started? We offer this course on campus and online. Gain these skills Process financial transactions and extract interim reports Establish and maintain a payroll system Prepare financial reports, statements and operational budgets Set up and operate a computerised accounting system Is this course right for me? I have the following attributes: Strong organisational and record keeping skills Good maths and analytical skills Methodical and logical Focussed with good attention to detail
FNS30317	BDQ0	Accounts Administration	Certificate III	On campus	Joondalup (Kendrew Crescent) Perth (Northbridge) awa4, fns30315, TAFE04, R000000, Business and Finance, R000011, Accounting and Bookkeeping, TAFEADM, FNS30317, payroll clerk, accounts clerk, cashier, ar, ap, accounts payable, accounts receivable An excellent qualification to launch your highly successful and rewarding career This qualification will introduce you to a career in accounting. You'll gain essential accounting skills and terminology to help you manage finances for an organisation. It is particularly suited to anyone who has just completed school, is contemplating a career change or re-entering the workforce. If you have an eye for figures, can think on your feet, and enjoy working with others, then this is an excellent qualification to launch you towards a highly successful and rewarding career. Gain these skills Recording and creating summaries of an organisation's financial transactions Processing journal entries Completing payroll and bank receipts Preparing, processing and maintaining financial records Is this course right for me? I have the following attributes: Comfortable working with numbers and financial concepts Good problem solving Good analytical skills Enjoy working with others
	SC-PCB-V1414	Big Data for Business Leaders Short Course	Short course	Employer-based	Perth (Northbridge) Big Data, Data Analysis, Predictive Data, Decision Making skills Manage big data for business Big Data for Business Leaders is a short and interactive workshop that will provide you with the tools to plan for big data projects, and analyse and use data for decision making. It is applicable to a diverse range of industries such as HR, Marketing, Finance and Project Management. Gain these skills Introduction to big data and the leaders role in data analytics Ethics and governance in managing data - scoping your data project Analysing and using data in business Is this course right for me? Managers and leaders, or aspiring leaders, would benefit most from this course.
BSB20115	AVU8	Business	Certificate II	On campus	Leederville TAFEADM, TAFE04, R000000, Business and Finance, R000012, Business, disability, ability, avu8, BSB20115, foundation, numeracy, maths, reading, youth, pathway, writing, job skills, employability, career, jobs An introduction to the business world through our Launchpad Program North Metropolitan TAFE offers this course as part of the Launchpad program that is specially designed for students aged 15-17 years old. At our Leederville campus you also study 22237VIC Certificate II in General Education for Adults in a one year program. Through Launchpad you will gain the practical skills and knowledge to prepare for work and perform a range of administrative tasks. We also offer a version of this course as a program for people with an intellectual or learning disability, designed specifically to provide these students with the skills needed to access and maintain employment. For more information visit Programs for people with an intellectual or learning disability. Gain these skills Word processing Spreadsheets Mail procedures Preparing and processing accounts Operate a range of general office equipment
BSB30115	AVR7	Business	Certificate III	Employer-based On campus Online Traineeship	Perth (Northbridge) avr7, bsb30115, TAFE04, R000000, Business and Finance, R000012, Business, TAFEADM An introduction to Business that could take you anywhere If you want the essential skills needed to work in an office environment and exposure to general business practices, then this qualification will help you on your way. Study this course and you'll gain skills and knowledge needed to work in various roles in an office in any industry. You'll become familiar with trading with other businesses, customer service, creating business and text documents using business software, and business processes. Keen to get started? We offer this course on campus and online. Gain these skills Knowledge of workplace health and safety legislation and how it applies to the workplace Organise workplace information and schedules, and prioritise work tasks Design and produce business and digital text documents, and spreadsheets Is this course right for me? I have the following attributes: A desire to assist people in their work duties Would like to develop existing verbal and written communication skills Keen to develop planning and organisational skills Able to relate to people from a range of cultures
BSB40215	AVV9	Business	Certificate IV	On campus Online	Joondalup (Kendrew Crescent) Perth (Northbridge) avv9, aw9, bsb40215, TAFE04, R000000, Business and Finance, R000012, Business, TAFEADM, office, office worker, secretary, office assistant, clerk, clerical, HR, recruitment, Gain a strong foundation in current business trends Study the Certificate IV in Business and you will gain skills in the latest business technologies, managing customer needs and feedback, developing and promoting products and services and working as part of a team. You will also acquire valuable experience in making presentations to groups and building relationships with colleagues and external stakeholders and networks. On completion you can continue your studies with the Diploma of Business. Keen to get started? We offer this course on campus and online. Gain these skills Provide solutions to business problems Analyse and evaluate information from a variety of business sectors Write complex documents Play a supporting role in the recruitment of staff Is this course right for me? I have the following attributes: Would like to extend verbal and written communication skills A desire to develop attention to detail, planning and organisational skills Keen to develop decision-making and problem-solving skills Able to relate to people from a range of cultures
BSB50215	AVU9	Business	Diploma	On campus Online	Perth (Northbridge) avu9, bsb50215, TAFE04, R000000, Business and Finance, R000012, Business, TAFEADM Expand your business skills and learn to build effective relationships Further enhance your knowledge in this industry with the Diploma of Business. You will expand your business skills and further improve your communication skills in order for you to build effective relationships with clients and colleagues. This course will provide you with the skills and knowledge you need to work in a variety of roles across a range of business functions. You will gain skills in undertaking a project and effectively using administrative and business information systems. If you have recently completed Year 12 but do not have experience in the industry, it is best to complete the Certificate IV qualification before enrolling in the Diploma of Business. Keen to get started? We offer this course on campus and online. Gain these skills Manage human resources recruitment and induction processes Manage budgets and financial plans Undertake project work including managing meetings and team effectiveness Develop and manage administrative and knowledge management systems Is this course right for me? I have the following attributes: A desire to further develop verbal and written communication skills Want to gain strong record-keeping and organisational skills Keen to further develop problem solving and analytical skills Able to relate to people from a range of cultures
BSB30415	AVS2	Business Administration	Certificate III	On campus	Joondalup (Kendrew Crescent) Midland Perth (Northbridge) avs2, bsb30415, TAFE04, R000000, Business and Finance, R000012, Business, TAFEADM Administrators - the key to an efficiently run organisation This qualification will provide you with specialist skills in business administration including keyboard skills and word processing. While studying in our simulated work environment you will learn administrative procedures such as processing accounts, maintaining business records and creating documents. Keen to get started? We offer this course on campus and online. Gain these skills Keyboarding speed and accuracy Organise workplace information and schedules Write simple documents and create spreadsheets Create electronic presentations Is this course right for me? I have the following attributes: A desire to assist people in their work duties Want to further develop verbal and written communication skills Keen to develop attention to detail, planning and organisational skills Able to relate to people from a range of cultures
BSB40515	AVS9	Business Administration	Certificate IV	On campus Online	Perth (Northbridge) TAFEADM, avs9, bsb40515, TAFE04, R000000, Business and Finance, R000012, Business Keen to get going on your studies in Business Administration? This course will help you develop your skills in advanced office administrative procedures to work in a diverse range of organisations. While studying in our simulated work environment you will learn how to manage travel arrangements, customer service and extend your skills in creating business documents such as spreadsheets. Keen to get started? We offer this course on campus and online. Gain these skills Write, design and develop complex documents Develop and use complex spreadsheets Organise business travel Meet the needs of customers Implement and monitor workplace health and safety procedures Is this course right for me? I have the following attributes: A desire to assist people in their work duties Want to further develop verbal and written communication skills Keen to develop attention to detail, good planning and organisational skills Able to relate to people from a range of cultures
BSB50415	AVV5	Business Administration	Diploma	On campus	Perth (Northbridge) TAFEADM, AVV5, BSB50415, TAFE04, R000000, Business and Finance, R000012, Business, Executive Officer, EA role, secretarial, Office manager Further enhance your career prospects Complete the Diploma of Business Administration and you'll have the skills and knowledge to work in a diverse range of organisations as an administration or office manager. You'll develop the theoretical knowledge and specialised, technical and managerial skills to plan, execute and evaluate your own work. You will also gain skills in project management and managing administrative systems. If you have recently completed Year 12 but do not have experience in the industry, it is best to complete the Certificate IV qualification before enrolling in the Diploma of Business Administration. Keen to get started? We offer this course on campus. Gain these skills Project manage skills including managing meetings and and team effectiveness Plan, implement and manage administrative systems Plan and manage conferences Manage the design and development of business documents Is this course right for me? I have the following attributes: A desire to develop strong organisational skills Would like to extend oral and written communication skills Keen to further develop attention to detail, planning and organisational skills Able to relate to people from a range of cultures
BSB31015	AVQ6	Business Administration (Legal)	Certificate III	On campus	Joondalup (Kendrew Crescent) Midland Perth (Northbridge) TAFEADM, AVQ6, BSB31015, TAFE04, R000000, Business and Finance, R000012, Business, R000016, legal, Personal, assistant, executive, manager, Offices, administrator, administration, reception, receptionist, lawyer, legal professional, criminal law, family law, commercial law, litigation, para-legal, front desk, support staff, Gain a basic insight into the legal system With a legal studies qualification you could find yourself in various support and advanced support roles. Taught by legal professionals, you will learn how to draft legal documents and how to act ethically in a legal environment to work in fields such as criminal law, family law, commercial law or litigation, in both government and the private sector. You could be working as a para-legal alongside a legal practitioner or you may also apply to the WA Police Force (subject to entry requirements being met). Gain these skills Confidentiality and security issues Legal terminology Searching the public record Producing business documents Knowledge of the legal system Is this course right for me? I have the following attributes: A desire to extend communication skills Able to work well under pressure Would like to develop organisational skills Able to keep information confidential
BSB31115	AVT0	Business Administration (Medical)	Certificate III	On campus Online	Joondalup (Kendrew Crescent) Midland Perth (Northbridge) TAFEADM, avt0, bsb31115, TAFE04, R000000, Business and Finance, R000012, Business, medical, medical receptionist, surgery, medical practice, medical administration, doctors receptionist, Want to make a start working within medical administration? Be it your local medical practice or a larger hospital setting, this course includes all the necessary skills to get your career on its way. You will gain skills and knowledge specific to a medical practice environment including administration processes and learn to use Medical Director’s Pracsoft software. Gain these skills Interpret and apply medical terminology appropriately Maintain patient records and accounts within confidentiality guidelines Develop keyboarding speed and accuracy Design and produce digital documents Organise workplace information and schedules Is this course right for me? I have the following attributes: A desire to assist medical staff in a practice or hospital Would like to further develop verbal and written communication skills Keen to develop attention to detail, planning and organisational skills Able to relate to people from a range of cultures
	AE137	Business Ready Skill Set	Skill set	On campus Online	Perth (Northbridge) Business, Project Management Practice, Human Resources, office administration, customer service, using business technology, account, finances, digital marketing Almost every business has an office — and there's no shortage of job opportunities here From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready. The Business Ready Skill Set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data. This skill set provides a pathway to further study in the following Lower fees, local skills half-price course fees qualifications. Certificate IV in Business Certificate IV in Project Management Practice Certificate IV in Human Resources
	AE149	Business Ready Skill Set (Fee Free)	Skill set	On campus Online	Perth (Northbridge) Business, Project Management Practice, Human Resources, office administration, customer service, using business technology, account, finances, digital marketing Almost every business has an office — and there's no shortage of job opportunities here From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready. The Business Ready Skill Set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data. This skill set provides a pathway to further study in the following Lower fees, local skills half-price course fees qualifications. Certificate IV in Business Certificate IV in Project Management Practice Certificate IV in Human Resources
	AE134	Customer Service Skill Set	Skill set	On campus	Perth (Northbridge) customer service, retail, finance, pharmacy, hospitality, business, skill set, Retail, finance, pharmacy, hospitality, business, tourism... what industry doesn't have customers? Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need. This skill set includes following infection prevention and control policies and procedures, implementing standard and transmission-based precautions and responding to infection risks in the workplace within a customer service context to ensure you're working safely. You'll also learn to communicate effectively and provide quality service to both internal and external customers, and how to deal effectively with people from a range of social and cultural groups with respect and sensitivity. You'll also gain negotiation, conflict management and problem solving skills. This skill set provides a pathway to further study in the following Lower fees, local skills half-price course fees qualifications. Certificate IV in Dental Assisting Certificate III in Hospitality Certificate III in Tourism Certificate III in Events
	AE146	Customer Service Skill Set (Fee Free)	Skill set	On campus	Perth (Northbridge) customer service, retail, finance, pharmacy, hospitality, business, skill set, Retail, finance, pharmacy, hospitality, business, tourism... what industry doesn't have customers? Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need. This skill set includes following infection prevention and control policies and procedures, implementing standard and transmission-based precautions and responding to infection risks in the workplace within a customer service context to ensure you're working safely. You'll also learn to communicate effectively and provide quality service to both internal and external customers, and how to deal effectively with people from a range of social and cultural groups with respect and sensitivity. You'll also gain negotiation, conflict management and problem solving skills. This skill set provides a pathway to further study in the following Lower fees, local skills half-price course fees qualifications. Certificate IV in Dental Assisting Certificate III in Hospitality Certificate III in Tourism Certificate III in Events
PSP40116	AZX9	Government	Certificate IV	Employer-based Traineeship	Perth (Northbridge) Public sector traineeship, Government qualifications, Government Traineeships, Public sector training, trainee ship Progress your career in the public sector The Certificate IV in Government will open up opportunities to progress your public sector career. On successful completion you will be able to apply your knowledge and decision making skills and work with autonomy. Gain these skills Uphold values and principles of public service while supporting compliance to legislation and implementation of policies and procedures Provide a service to customers in the public sector context Work effectively in teams to achieve work unit plans Understand and value diversity Is this course right for me? This traineeship is designed for people working in the public sector who can demonstrate working autonomously with limited responsibility.
PSP30116	AB75	Government (Response and Operational Services)	Certificate III	On campus	Joondalup (Kendrew Crescent) AB75, PSP30116, police, rescue, police officer, defence forces, SES, border protection, prison service, custodial officer, security, ambulance, paramedic, cadet, fireman, fire, firies, firey, cop, law enforcement, legal, Be prepared This exciting new course is designed to give you skills that will help equip you for training and career pathways in a broad range of public service roles, with a focus on emergency and response services. While this Certificate III course does not provide a direct pathway into employment in the emergency or response services, the topics included in the program will help you apply for a public service role. You'll cover essential areas such as teamwork and leadership, communication skills, public service legislation, diversity and values, physical fitness and career planning. You'll have access to learning support to help improve your literacy or numeracy skills and to NMT's gym facilities at our Northbridge and Joondalup campuses while you study. Gain these skills Ability to use a wide range of communication styles to suit different audiences and purposes Work effectively within a team environment in an organisational structure Identify career goals and options for pathways into the various operational services Improve own physical wellbeing whilst assisting to coordinate activities for others How to use ICT applications and media tools to establish social networks within the working environment Is this course right for me? I have the following attributes: High level of integrity Able to work in a team and communicate with others Well developed English literacy skills Good organisational, time-management and problem solving skills Enthusiastic and self-motivated Flexible and able to adapt to new concepts, ideas and methods
BSB41015	AVT3	Human Resources	Certificate IV	On campus Online	Perth (Northbridge) TAFEADM, avt3, bsb41015, TAFE04, R000000, Business and Finance, R000015, Human Resources Play a crucial part in the success of an organisation This course is a great starting point if you would like to work with people in a business environment. The role of Human Resources is to ensure that an organisation's most valued assets, its people, are engaged and well supported in their working environment. This course will provide you with the skills and knowledge to work in a variety of roles across a range of Human Resources functions. You will gain skills in areas of; staff recruitment, induction and training, workplace health and safety procedures, supporting the HR team with performance management and industrial relations procedures. Keen to get started? We offer this course online. Gain these skills Staff recruitment Staff inductions and training Performance management Industrial relations procedures Workplace health and safety Is this course right for me? I have the following attributes: Excellent interpersonal and communication skills Strong negotiating and information management skills Able to relate to people from a variety of backgrounds Able to deal with confidential information Diplomacy and the ability to handle sensitive situations
BSB50618	BDZ6	Human Resources Management	Diploma	On campus Online	Perth (Northbridge) TAFEADM, bsb50615, avt7, TAFE04, R000000, Business and Finance, R000015, Human Resources, workforce planning, separation, termination, recruitment, performance management,staff support, employee relations, staffing, personnel, HR, teams, strategies, Take your human resources studies to the next level The Diploma of Human Resources will help you to achieve your career goals by further developing your knowledge in human resource strategies and services to support and engage your workforce. This course will enhance your strategic business skills and will teach you the best way to build and manage a capable team of people. Human resources professionals are a key component to ensuring the success of any business. Their expertise in developing integrated people management strategies and building organisational capacity are highly valued and crucial to ensuring competitive and sustainable organisations for the future. This course will provide you with skills and knowledge to be an effective Human Resources professional and strategic business partner. Your studies will cover such areas as managing the following; human resources, workforce planning, recruitment, employee relations, performance management and separation or termination. Keen to get started? We offer this course online. Gain these skills Build and manage a team Staff recruitment Staff support and training Performance management Is this course right for me? I have the following attributes: Excellent interpersonal skills Strong written and verbal communication skills Good attention to detail Good organisational skills with the ability to multitask Discretion and tact when dealing with personal information
BSB51918	BEA0	Leadership and Management	Diploma	On campus Online	Perth (Northbridge) TAFE04, R000000, Business and Finance, R000001, Management, R000012, avu0, bsb51915, TAFEADM, financial, finances, human resources, strategic, planning, corporate, offices, administration, administrator, implement, operational, coordinator, leading hand, supervisor, team leader Combine your existing experience with the Diploma to step-up your management career Complete the Diploma of Leadership and Management and you will have the practical skills and knowledge to work in a range of organisations in a supervisory, team leader or introductory management role. This qualification will compliment your current workplace experience with industry requirements. You will learn how to provide leadership and to manage the work of others to meet the objectives of the organisation. This course covers all aspects of management and you will also learn to develop administrative systems and produce complex documentation. Keen to get started? We offer this course on campus, intensive and online. Intensive program Motivated to get the Diploma of Leadership & Management but short on time? You can undertake an intensive program and complete this qualification in just under one semester. Delivery is a mix of online, face-to-face classroom and workplace learning and you'll gain skills in: Managing operational plans, leading projects and continuous improvement Leading with emotional intelligence and influence Managing teams and performance effectively It is recommended that you have leadership and management experience. Typical timetable – 2-3 hour sessions over a period of 3 months, with self-directed and work-based projects. How to apply email PACcs@nmtafe.wa.edu.au Gain these skills Manage business operations including operational plans, workplace relationships and facilitating continuous improvement Managing finances and budgets Manage staff recruitment, selection and induction process Manage project work including meetings and team effectiveness Is this course right for me? I have the following attributes: A desire to enhance existing leadership and motivational skills Would like to extend communication skills Keen to further develop time management, planning, problem solving and decision making skills Able to relate to people from a range of cultures
BSB42015	AVR3	Leadership and Management	Certificate IV	Employer-based	Perth (Northbridge) TAFEADM, avr3, bsb42015, TAFE04, R000000, Business and Finance, R000001, Management, supervisor, team leader, human resources, strategic, planning, corporate, offices, administration, administrator, Make being a leader your career The Certificate IV in Leadership and Management will give you with the skills needed to lead and manage a small workforce and promote innovation in a team environment. This course focuses on teamwork and planning and prepares you for management roles in various industries. To further your career options, you might consider applying for the Diploma of Leadership and Management. Please note part-time study classes are run during the day only. Gain these skills Implement operational plans Promote team building and effectiveness Write complex documents Establish effective workplace relationships Monitor a safe workplace Is this course right for me? I have the following attributes: A desire to develop leadership and motivational skills Would like to extend communication skills Keen to develop time management, planning, problem solving and decision making skills
BSB42215	AVR9	Legal Services	Certificate IV	On campus Online	Perth (Northbridge) TAFEADM, avr9, bsb42215, TAFE04, R000000, Business and Finance, R000016, Legal Put your skills into practice This course provides an in-depth look at the legal system including courts and legal personnel. Topics include legal communication, research, evidence, torts, compliance, innovation and sustainability. Upon successful completion of this course you'll be able to provide legal direction and support in legal matters in public or private sector job roles. Keen to get going on your studies? You can start your studies online. Gain these skills Using and understanding legal terminology and complex legal correspondence Providing support in law matters Providing non-legal advice Interacting with parties involved in the legal process Researching legal processes Is this course right for me? I have the following attributes: An eye for detail An interest in the law and legal processes Good organisational skills Logical and clear thinking Good oral and written communication skills
BSB52215	AVS5	Legal Services	Diploma	On campus	Perth (Northbridge) TAFEADM, AVS5, BSB52215, TAFE04, R000000, Business and Finance, R000016, Legal The legal industry is looking for graduates with good people skills and knowledge of different areas of law This course will provide you with skills and knowledge to support legal practitioners in various legal fields or as a legal officer within the public service, the courts or the private sector. Your studies cover such areas as compliance, civil procedure, corporations law, property law, and wills and probate. Enhance your employability with units like nurturing professional relationships and professional practice. Gain these skills Researching legal information using secondary sources Applying legal principles Identifying and interpreting compliance requirements Is this course right for me? I have the following attributes: An eye for detail An interest in the law and legal processes Organised, logical and clear thinking Good oral and written communication skills
BSB52415	AZK1	Marketing and Communication	Diploma	On campus	Perth (Northbridge) R000000, R000012, R000017, Marketing, Business, Diploma, Communication, Advertising, BSB52415, AZK1, TAFEADM, TAFE04 Advance your career in marketing through the development of strategic marketing and research capabilities This qualification builds on the sound theoretical knowledge-base developed in the Certificate IV and expands your knowledge into practical skills and real-world experience. Working with local clients, you're responsible for the account management of a series of projects, including building websites, creating persuasive advertisements for traditional and digital mediums, and designing and implementing an integrated marketing communications plan. You're encouraged to practice soft skills like time management, interpersonal communication and teamwork; while undertaking advanced marketing tasks such as market research and analysis, evaluation of marketing opportunities and creative concept development. Gain confidence in public speaking, work with clients across broad industries and develop strategic marketing approaches based on research. Upon completion, you'll be competent to work in entry-level positions within industry. Alternatively, graduates may choose to continue with tertiary studies at university, with the possibility of applying for credits/advanced standing for the units completed in the Diploma. Gain these skills Design and develop integrated marketing communication plans Interpret market trends and developments Create mass electronic media and print advertisements Plan market research Write persuasive copy Is this course right for me? I have the following attributes: Good organisational and time management skills Able to analyse and interpret information Creative problem solving skills Able to work under pressure and enjoy working as part of a team
BSB42415	AZJ8	Marketing and Communication	Certificate IV	On campus Online	Perth (Northbridge) TAFEADM, azj8, bsb42412, avs4, bsb41315, TAFE04, R000000, Business and Finance, R000017, Marketing, communication, advertising, PR, promotion, branding, writing, comms, analysis, survey, research Product, price, place and promotion! This qualification will build your knowledge and skills to step into the dynamic and fast evolving world of marketing and communications enabling you to develop creative marketing solutions. You will develop fundamental skills including market research, digital marketing, communication skills, consumer behaviour, visual design and e-marketing. This qualification leads to a range of entry level roles within industry, be it advertising, research, digital marketing or even to start and grow your own business. Alternatively, graduates may choose to continue with studies, transitioning into the Diploma of Marketing and Communication, further developing your skills by interacting with real clients and being exposed to more formal marketing environments. Keen to get started? We also offer this course online. Gain these skills Conduct market research Profile the market and analyse consumer behaviour Develop marketing presentations and positioning statements Improve your writing skills and develop complex documents and powerpoint presentations Establish face to face and online networks Create visual design components and e-marketing communications. Is this course right for me? I have the following attributes: Able to analyse and interpret information Creative Good organisational and communication skills Able to work as part of a team
	AE150	Operating a Small Business Skill Set (Fee Free)	Skill set	On campus Online	Perth (Northbridge) Small business, massage, photographer, therapist, beautician, sole trader, artist, sculptor, hairdresser, barber, draftsperson, shop, retail, owner, builder, carpenter, painter, tradie, plumber, brickie, electrician, sparkie, This skill set is free for everyone. If you're currently operating or thinking about starting up a small business, or would like to get job ready for an administrative support position in a small business operation, this is the skill set for you! The *Operating a Small Business Skill Set* offers a fantastic range of skills and knowledge to get you job ready. You'll learn how to design and produce business documents and publications, digitally design and develop text-based documents, develop spreadsheets through the use of both cloud-based and non-cloud based applications, identify financial requirements of a business including profit targets, cash flow projections and strategies to garner financial support, and understand workplace health and safety (WHS) legislation and its application to safe work practices. It even covers how to create and build a social networking presence using social media tools and applications. Lower fees, local skills half price further study pathways Certifcate III in Tourism Certificate III in Events Certificate IV in Business Certificate IV in Project Management Practice Certificate IV in Human Resources
BSB51415	AVW5	Project Management	Diploma	On campus Online	Perth (Northbridge) TAFE04, R000000, Business and Finance, R000001, Management, avw5, bsb51415, awv5 All businesses need project managers This course builds on the skills gained in the Certificate IV in Project Management Practice. It will give you the essential skills and knowledge of current project management practices. The Diploma allows you to expand and extend your already existing management skills with units that will teach you an understanding of management in many fields. Keen to get started? We offer this course online. Intensive program Eager to get the Diploma of Project Management but short on time? You can undertake an intensive program where you attend classes for five days on campus and have eight weeks to submit your assessment based on a workplace project. You must be employed in a Project Management role to apply. How to apply email PACcs@nmtafe.wa.edu.au Gain these skills Human resources Project costs and budgets Risks Information and communication Project governance Is this course right for me? I have the following attributes: Able to interact and communicate with people effectively Motivated Good organisational and time management skills Able to multitask
BSB41515	AVR2	Project Management Practice	Certificate IV	Online	Perth (Northbridge) avr2, bsb41515, TAFE04, R000000, Business and Finance, R000001, Management On time, on budget and on schedule! Learn the practical skills, processes and technical aspects of project management. This qualification will allow you to manage projects in a wide variety of contexts. With a qualification in project management from North Metro TAFE you will oversee the staffing, costs and outcomes of amazing operations and events. All businesses have a need for project managers. Keen to get started? We offer this course online. Intensive program Eager to get the Certificate IV in Project Management Practice but short on time? You can undertake our intensive program where you attend classes for four days on campus and have eight weeks to submit your assessment based on a workplace project. You must be employed in a Project Management role to apply. Fees $3,400 How to apply email PACcs@nmtafe.wa.edu.au Gain these skills Provide solutions to a defined range of unpredictable problems Analyse and evaluate information from a variety of sources Apply project scope management techniques such as time management, cost management, quality management, human resources, communications, risk management and contract and procurement procedures. Monitor a safe workplace Establish effective workplace relationships Is this course right for me? I have the following attributes: Able to interact and communicate with people effectively Motivated Able to multitask Knowledge of current project management practices
	EAB31	Quality Auditing Skill Set	Skill set	Online	Perth (Northbridge) Quality auditing, audit, compliance, manager, supervisor, leadership, systems audit, standards Ensuring compliance and quality across the workplace Our Quality Auditing Skill Set is aimed at Managers, Supervisors, Team Leaders and others responsible for initiating, leading and reporting on internal or external reviews/audits against a pre-determined set of standards (e.g. Aged Care Quality Standards, Registered Training Organisation Standards). Types of audits include external or internal systems audits or process or product/service audits. The units that make up this skill set are taken from the Diploma of Quality Auditing. BSBAUD501 Initiate a quality audit BSBAUD503 Lead a quality audit BSBAUD504 Report on a quality audit Topics covered assessing the scope and objectives of a quality audit commensurate with identified risks communicating with the auditee regarding the proposed quality audit identifying resources required to conduct the audit developing and submitting a quality audit plan conducting entry and exit meetings identifying and gathering relevant information managing audit team resources providing feedback to audit team members on their performance compiling audit results preparing a report for the auditee/client negotiating follow up action with the auditee/client monitoring and reviewing the auditing system and activities The audit process delivered during this skill set is modelled on the Australian Standard AS/NZS ISO 19011:2014: Guidelines for auditing management systems. You'll be able to refer to copies of the Guidleines throughout the training program. You'll gain the knowledge and skills you require via online presentations and activities over approximately ten weeks. This will be followed by a meeting with your Assessor to discuss the assessment requirements and how to achieve these within your workplace. North Metropolitan TAFE's Assessors possess a wealth of knowledge and experience in the field of quality auditing.
CPP40516	BAJ1	Strata Community Management	Certificate IV	Employer-based Traineeship	Perth (Northbridge) w975, cpp40611, TAFE04, R000000, Business and Finance, R000021, Real Estate, strata, property manager, BAJ1, CPP40516 Advance your career in strata community management This course will provide you with a range of essential communication, coordination, managment and administration skills required of a professional strata manager. In most situations, a strata manager works independently but may operate as part of a strata community management team. In this role, you will perform all functions associated with the administration of strata communities. This course will also provide you with strong theory knowledge of the legislative and financial requirements of strata community management. It has been developed to align with part of the Strata Community Association requirements for accreditation as a Level 2 Certified Strata Community Manager (CSCM). For more information view our Strata Community Management flyer. Gain these skills Facilitate meetings of strata community members Administer insurance for strata communities Handle strata community funds Maintain business records Report on the financial activities of strata communities Is this course right for me? I have the following attributes: Organisation skills Good communication and interpersonal skills An attention to detail Integrity
	EAB85	e-Marketing Activities for Small Business Skill Set	Skill set	On campus	Perth (Northbridge) e-marketing, e-commerce, marketing, promotional, advertising, e-Marketing can benefit all small businesses, learn what will help your business You'll gain the skills and knowledge required to coordinate a range of marketing and promotional activities for your small business. Gain these skills: Coordinate marketing activities Plan e-marketing communications

FNS50217

BDP8

Accounting

Diploma

On campus
Online

Joondalup (Kendrew Crescent)
Perth (Northbridge)

R000000, Business and Finance, R000011, Accounting and Bookkeeping, avx7, fns50215, TAFEADM, accountant, bookkeeper, books, accounts, finances. financial officer, assistant accountant, BDP8, FNS50217, BAS, ATO, tax, business plan,records,

Accounting is the language of practical business life

This course builds on the Certificate IV in Accounting and provides you with skills in creating manual and computerised summaries of the financial transactions of an organisation.

You'll also manage a small team as a project and develop business plans.

Keen to get started? We offer this course online, visit Apply and enrol for more information.

Gain these skills

Manage budgets and forecasts
Produce and analyse financial reports
Prepare tax returns
Provide financial and business performance information

Is this course right for me?

I have the following attributes:

Analytical thinking and problem solving skills
Attention to detail
Strong organisational and record keeping skills
Good communication skills
Able to work as part of a team

FNS60217

BDQ1

Accounting

Advanced Diploma

On campus

Joondalup (Kendrew Crescent)
Perth (Northbridge)

awd8, fns60215, TAFE04, R000000, Business and Finance, R000011, Accounting and Bookkeeping, TAFEADM, FNS60217, BDQ1, accountant, bookkeeper, assistant accountant, audit, tax returns, ATO, financial report, spreadsheet, excel,

Take your accounting career to the next level

Develop your knowledge of the accounting industry with the Advanced Diploma of Accounting. This course will provide you with the skills to take on complex accounting tasks in a range of industries.

Completion of the Advanced Diploma of Accounting may lead to further study at university.

Gain these skills

Complex tax returns and lodgements
Complex corporate financial reports
Corporate governance activities
Develop and use complex spreadsheets
Conduct internal audits

Is this course right for me?

I have the following attributes:

Strong organisational and record-keeping skills
Good maths and analytical skills
Methodical and logical
Focussed with good attention to detail

FNSSS00014

AD753

Accounting Principles Skill Set

Skill set

On campus
Online

Perth (Northbridge)

Accounting pre-req, Accounting Principles, interim reports, BAS, business activity statements, TAX, ATO, Tax Accountant, Tax Practitioner, payroll, bookkeeping, accounting, FNS50217, FNS40217, FNS60217, FNSSS00014

This nationally recognised skill set is designed for people employed in accounting and bookkeeping roles who use knowledge of accounting principles to perform a range of analytical tasks in a variety of industries.
Successful completion of this skill set may provide you with credit towards FNS40217 Certificate IV in Accounting and Bookkeeping and also meets the entry requirement for FNS50217 Diploma of Accounting.

This skill set covers disciplines such as:

Processing financial transactions
Extracting interim reports
Creation and operation of a computer accounting system
Establishing and maintaining payroll systems
completion of business activity statements

FNS40217

BDQ3

Accounting and Bookkeeping

Certificate IV

Employer-based
On campus
Online
Traineeship

Joondalup (Kendrew Crescent)
Perth (Northbridge)

awf3, fns40615, TAFE04, R000000, Business and Finance, R000011, Accounting and Bookkeeping, TAFEADM, bookkeeper, payroll, clerk, financial, finances, budgets, transactions, BDQ3, FNS40217

A career you can count on

This course provides an insight into the issues and processes of accounting for an organisation and prepares you for work as a payroll clerk or bookkeeper. You'll learn to record and create summaries of financial transactions of an organisation for management purposes.

This course also prepares you for entry into the Diploma of Accounting.

Keen to get started? We offer this course on campus and online.

Gain these skills

Process financial transactions and extract interim reports
Establish and maintain a payroll system
Prepare financial reports, statements and operational budgets
Set up and operate a computerised accounting system

Is this course right for me?

I have the following attributes:

Strong organisational and record keeping skills
Good maths and analytical skills
Methodical and logical
Focussed with good attention to detail

FNS30317

BDQ0

Accounts Administration

Certificate III

On campus

Joondalup (Kendrew Crescent)
Perth (Northbridge)

awa4, fns30315, TAFE04, R000000, Business and Finance, R000011, Accounting and Bookkeeping, TAFEADM, FNS30317, payroll clerk, accounts clerk, cashier, ar, ap, accounts payable, accounts receivable

An excellent qualification to launch your highly successful and rewarding career

This qualification will introduce you to a career in accounting. You'll gain essential accounting skills and terminology to help you manage finances for an organisation.

It is particularly suited to anyone who has just completed school, is contemplating a career change or re-entering the workforce.

If you have an eye for figures, can think on your feet, and enjoy working with others, then this is an excellent qualification to launch you towards a highly successful and rewarding career.

Gain these skills

Recording and creating summaries of an organisation's financial transactions
Processing journal entries
Completing payroll and bank receipts
Preparing, processing and maintaining financial records

Is this course right for me?

I have the following attributes:

Comfortable working with numbers and financial concepts
Good problem solving
Good analytical skills
Enjoy working with others

SC-PCB-V1414

Big Data for Business Leaders Short Course

Short course

Employer-based

Perth (Northbridge)

Big Data, Data Analysis, Predictive Data, Decision Making skills

Manage big data for business

Big Data for Business Leaders is a short and interactive workshop that will provide you with the tools to plan for big data projects, and analyse and use data for decision making. It is applicable to a diverse range of industries such as HR, Marketing, Finance and Project Management.

Gain these skills

Introduction to big data and the leaders role in data analytics
Ethics and governance in managing data - scoping your data project
Analysing and using data in business

Is this course right for me?

Managers and leaders, or aspiring leaders, would benefit most from this course.

BSB20115

AVU8

Business

Certificate II

On campus

Leederville

TAFEADM, TAFE04, R000000, Business and Finance, R000012, Business, disability, ability, avu8, BSB20115, foundation, numeracy, maths, reading, youth, pathway, writing, job skills, employability, career, jobs

An introduction to the business world through our Launchpad Program

North Metropolitan TAFE offers this course as part of the Launchpad program that is specially designed for students aged 15-17 years old. At our Leederville campus you also study 22237VIC Certificate II in General Education for Adults in a one year program. Through Launchpad you will gain the practical skills and knowledge to prepare for work and perform a range of administrative tasks.

We also offer a version of this course as a program for people with an intellectual or learning disability, designed specifically to provide these students with the skills needed to access and maintain employment. For more information visit Programs for people with an intellectual or learning disability.

Gain these skills

Word processing
Spreadsheets
Mail procedures
Preparing and processing accounts
Operate a range of general office equipment

BSB30115

AVR7

Business

Certificate III

Employer-based
On campus
Online
Traineeship

Perth (Northbridge)

avr7, bsb30115, TAFE04, R000000, Business and Finance, R000012, Business, TAFEADM

An introduction to Business that could take you anywhere

If you want the essential skills needed to work in an office environment and exposure to general business practices, then this qualification will help you on your way.

Study this course and you'll gain skills and knowledge needed to work in various roles in an office in any industry. You'll become familiar with trading with other businesses, customer service, creating business and text documents using business software, and business processes.

Keen to get started? We offer this course on campus and online.

Gain these skills

Knowledge of workplace health and safety legislation and how it applies to the workplace
Organise workplace information and schedules, and prioritise work tasks
Design and produce business and digital text documents, and spreadsheets

Is this course right for me?

I have the following attributes:

A desire to assist people in their work duties
Would like to develop existing verbal and written communication skills
Keen to develop planning and organisational skills
Able to relate to people from a range of cultures

BSB40215

AVV9

Business

Certificate IV

On campus
Online

Joondalup (Kendrew Crescent)
Perth (Northbridge)

avv9, aw9, bsb40215, TAFE04, R000000, Business and Finance, R000012, Business, TAFEADM, office, office worker, secretary, office assistant, clerk, clerical, HR, recruitment,

Gain a strong foundation in current business trends

Study the Certificate IV in Business and you will gain skills in the latest business technologies, managing customer needs and feedback, developing and promoting products and services and working as part of a team. You will also acquire valuable experience in making presentations to groups and building relationships with colleagues and external stakeholders and networks.

On completion you can continue your studies with the Diploma of Business.

Keen to get started? We offer this course on campus and online.

Gain these skills

Provide solutions to business problems
Analyse and evaluate information from a variety of business sectors
Write complex documents
Play a supporting role in the recruitment of staff

Is this course right for me?

I have the following attributes:

Would like to extend verbal and written communication skills
A desire to develop attention to detail, planning and organisational skills
Keen to develop decision-making and problem-solving skills
Able to relate to people from a range of cultures

BSB50215

AVU9

Business

Diploma

On campus
Online

Perth (Northbridge)

avu9, bsb50215, TAFE04, R000000, Business and Finance, R000012, Business, TAFEADM

Expand your business skills and learn to build effective relationships

Further enhance your knowledge in this industry with the Diploma of Business. You will expand your business skills and further improve your communication skills in order for you to build effective relationships with clients and colleagues.

This course will provide you with the skills and knowledge you need to work in a variety of roles across a range of business functions. You will gain skills in undertaking a project and effectively using administrative and business information systems.

If you have recently completed Year 12 but do not have experience in the industry, it is best to complete the Certificate IV qualification before enrolling in the Diploma of Business.

Keen to get started? We offer this course on campus and online.

Gain these skills

Manage human resources recruitment and induction processes
Manage budgets and financial plans
Undertake project work including managing meetings and team effectiveness
Develop and manage administrative and knowledge management systems

Is this course right for me?

I have the following attributes:

A desire to further develop verbal and written communication skills
Want to gain strong record-keeping and organisational skills
Keen to further develop problem solving and analytical skills
Able to relate to people from a range of cultures

BSB30415

AVS2

Business Administration

Certificate III

On campus

Joondalup (Kendrew Crescent)
Midland
Perth (Northbridge)

avs2, bsb30415, TAFE04, R000000, Business and Finance, R000012, Business, TAFEADM

Administrators - the key to an efficiently run organisation

This qualification will provide you with specialist skills in business administration including keyboard skills and word processing. While studying in our simulated work environment you will learn administrative procedures such as processing accounts, maintaining business records and creating documents.

Keen to get started? We offer this course on campus and online.

Gain these skills

Keyboarding speed and accuracy
Organise workplace information and schedules
Write simple documents and create spreadsheets
Create electronic presentations

Is this course right for me?

I have the following attributes:

A desire to assist people in their work duties
Want to further develop verbal and written communication skills
Keen to develop attention to detail, planning and organisational skills
Able to relate to people from a range of cultures

BSB40515

AVS9

Business Administration

Certificate IV

On campus
Online

Perth (Northbridge)

TAFEADM, avs9, bsb40515, TAFE04, R000000, Business and Finance, R000012, Business

Keen to get going on your studies in Business Administration?

This course will help you develop your skills in advanced office administrative procedures to work in a diverse range of organisations. While studying in our simulated work environment you will learn how to manage travel arrangements, customer service and extend your skills in creating business documents such as spreadsheets.

Keen to get started? We offer this course on campus and online.

Gain these skills

Write, design and develop complex documents
Develop and use complex spreadsheets
Organise business travel
Meet the needs of customers
Implement and monitor workplace health and safety procedures

Is this course right for me?

I have the following attributes:

A desire to assist people in their work duties
Want to further develop verbal and written communication skills
Keen to develop attention to detail, good planning and organisational skills
Able to relate to people from a range of cultures

BSB50415

AVV5

Business Administration

Diploma

On campus

Perth (Northbridge)

TAFEADM, AVV5, BSB50415, TAFE04, R000000, Business and Finance, R000012, Business, Executive Officer, EA role, secretarial, Office manager

Further enhance your career prospects

Complete the Diploma of Business Administration and you'll have the skills and knowledge to work in a diverse range of organisations as an administration or office manager. You'll develop the theoretical knowledge and specialised, technical and managerial skills to plan, execute and evaluate your own work. You will also gain skills in project management and managing administrative systems.

If you have recently completed Year 12 but do not have experience in the industry, it is best to complete the Certificate IV qualification before enrolling in the Diploma of Business Administration.

Keen to get started? We offer this course on campus.

Gain these skills

Project manage skills including managing meetings and and team effectiveness
Plan, implement and manage administrative systems
Plan and manage conferences
Manage the design and development of business documents

Is this course right for me?

I have the following attributes:

A desire to develop strong organisational skills
Would like to extend oral and written communication skills
Keen to further develop attention to detail, planning and organisational skills
Able to relate to people from a range of cultures

BSB31015

AVQ6

Business Administration (Legal)

Certificate III

On campus

Joondalup (Kendrew Crescent)
Midland
Perth (Northbridge)

TAFEADM, AVQ6, BSB31015, TAFE04, R000000, Business and Finance, R000012, Business, R000016, legal, Personal, assistant, executive, manager, Offices, administrator, administration, reception, receptionist, lawyer, legal professional, criminal law, family law, commercial law, litigation, para-legal, front desk, support staff,

Gain a basic insight into the legal system

With a legal studies qualification you could find yourself in various support and advanced support roles.

Taught by legal professionals, you will learn how to draft legal documents and how to act ethically in a legal environment to work in fields such as criminal law, family law, commercial law or litigation, in both government and the private sector. You could be working as a para-legal alongside a legal practitioner or you may also apply to the WA Police Force (subject to entry requirements being met).

Gain these skills

Confidentiality and security issues
Legal terminology
Searching the public record
Producing business documents
Knowledge of the legal system

Is this course right for me?

I have the following attributes:

A desire to extend communication skills
Able to work well under pressure
Would like to develop organisational skills
Able to keep information confidential

BSB31115

AVT0

Business Administration (Medical)

Certificate III

On campus
Online

Joondalup (Kendrew Crescent)
Midland
Perth (Northbridge)

TAFEADM, avt0, bsb31115, TAFE04, R000000, Business and Finance, R000012, Business, medical, medical receptionist, surgery, medical practice, medical administration, doctors receptionist,

Want to make a start working within medical administration?

Be it your local medical practice or a larger hospital setting, this course includes all the necessary skills to get your career on its way. You will gain skills and knowledge specific to a medical practice environment including administration processes and learn to use Medical Director’s Pracsoft software.

Gain these skills

Interpret and apply medical terminology appropriately
Maintain patient records and accounts within confidentiality guidelines
Develop keyboarding speed and accuracy
Design and produce digital documents
Organise workplace information and schedules

Is this course right for me?

I have the following attributes:

A desire to assist medical staff in a practice or hospital
Would like to further develop verbal and written communication skills
Keen to develop attention to detail, planning and organisational skills
Able to relate to people from a range of cultures

AE137

Business Ready Skill Set

Skill set

On campus
Online

Perth (Northbridge)

Business, Project Management Practice, Human Resources, office administration, customer service, using business technology, account, finances, digital marketing

Almost every business has an office — and there's no shortage of job opportunities here

From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready.

The Business Ready Skill Set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.

This skill set provides a pathway to further study in the following Lower fees, local skills half-price course fees qualifications.

AE149

Business Ready Skill Set (Fee Free)

Skill set

On campus
Online

Perth (Northbridge)

Business, Project Management Practice, Human Resources, office administration, customer service, using business technology, account, finances, digital marketing

Almost every business has an office — and there's no shortage of job opportunities here

From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready.

The Business Ready Skill Set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.

This skill set provides a pathway to further study in the following Lower fees, local skills half-price course fees qualifications.

AE134

Customer Service Skill Set

Skill set

On campus

Perth (Northbridge)

customer service, retail, finance, pharmacy, hospitality, business, skill set,

Retail, finance, pharmacy, hospitality, business, tourism... what industry doesn't have customers?

Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need. This skill set includes following infection prevention and control policies and procedures, implementing standard and transmission-based precautions and responding to infection risks in the workplace within a customer service context to ensure you're working safely. You'll also learn to communicate effectively and provide quality service to both internal and external customers, and how to deal effectively with people from a range of social and cultural groups with respect and sensitivity. You'll also gain negotiation, conflict management and problem solving skills.

This skill set provides a pathway to further study in the following Lower fees, local skills half-price course fees qualifications.

AE146

Customer Service Skill Set (Fee Free)

Skill set

On campus

Perth (Northbridge)

customer service, retail, finance, pharmacy, hospitality, business, skill set,

Retail, finance, pharmacy, hospitality, business, tourism... what industry doesn't have customers?

Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need. This skill set includes following infection prevention and control policies and procedures, implementing standard and transmission-based precautions and responding to infection risks in the workplace within a customer service context to ensure you're working safely. You'll also learn to communicate effectively and provide quality service to both internal and external customers, and how to deal effectively with people from a range of social and cultural groups with respect and sensitivity. You'll also gain negotiation, conflict management and problem solving skills.

This skill set provides a pathway to further study in the following Lower fees, local skills half-price course fees qualifications.

PSP40116

AZX9

Government

Certificate IV

Employer-based
Traineeship

Perth (Northbridge)

Public sector traineeship, Government qualifications, Government Traineeships, Public sector training, trainee ship

Progress your career in the public sector

The Certificate IV in Government will open up opportunities to progress your public sector career. On successful completion you will be able to apply your knowledge and decision making skills and work with autonomy.

Gain these skills

Uphold values and principles of public service while supporting compliance to legislation and implementation of policies and procedures
Provide a service to customers in the public sector context
Work effectively in teams to achieve work unit plans
Understand and value diversity

Is this course right for me?

This traineeship is designed for people working in the public sector who can demonstrate working autonomously with limited responsibility.

PSP30116

AB75

Government (Response and Operational Services)

Certificate III

On campus

Joondalup (Kendrew Crescent)

AB75, PSP30116, police, rescue, police officer, defence forces, SES, border protection, prison service, custodial officer, security, ambulance, paramedic, cadet, fireman, fire, firies, firey, cop, law enforcement, legal,

Be prepared

This exciting new course is designed to give you skills that will help equip you for training and career pathways in a broad range of public service roles, with a focus on emergency and response services.

While this Certificate III course does not provide a direct pathway into employment in the emergency or response services, the topics included in the program will help you apply for a public service role. You'll cover essential areas such as teamwork and leadership, communication skills, public service legislation, diversity and values, physical fitness and career planning.

You'll have access to learning support to help improve your literacy or numeracy skills and to NMT's gym facilities at our Northbridge and Joondalup campuses while you study.

Gain these skills

Ability to use a wide range of communication styles to suit different audiences and purposes
Work effectively within a team environment in an organisational structure
Identify career goals and options for pathways into the various operational services
Improve own physical wellbeing whilst assisting to coordinate activities for others
How to use ICT applications and media tools to establish social networks within the working environment

Is this course right for me?

I have the following attributes:

High level of integrity
Able to work in a team and communicate with others
Well developed English literacy skills
Good organisational, time-management and problem solving skills
Enthusiastic and self-motivated
Flexible and able to adapt to new concepts, ideas and methods

BSB41015

AVT3

Human Resources

Certificate IV

On campus
Online

Perth (Northbridge)

TAFEADM, avt3, bsb41015, TAFE04, R000000, Business and Finance, R000015, Human Resources

Play a crucial part in the success of an organisation

This course is a great starting point if you would like to work with people in a business environment.

The role of Human Resources is to ensure that an organisation's most valued assets, its people, are engaged and well supported in their working environment.

This course will provide you with the skills and knowledge to work in a variety of roles across a range of Human Resources functions. You will gain skills in areas of; staff recruitment, induction and training, workplace health and safety procedures, supporting the HR team with performance management and industrial relations procedures.

Keen to get started? We offer this course online.

Gain these skills

Staff recruitment
Staff inductions and training
Performance management
Industrial relations procedures
Workplace health and safety

Is this course right for me?

I have the following attributes:

Excellent interpersonal and communication skills
Strong negotiating and information management skills
Able to relate to people from a variety of backgrounds
Able to deal with confidential information
Diplomacy and the ability to handle sensitive situations

BSB50618

BDZ6

Human Resources Management

Diploma

On campus
Online

Perth (Northbridge)

TAFEADM, bsb50615, avt7, TAFE04, R000000, Business and Finance, R000015, Human Resources, workforce planning, separation, termination, recruitment, performance management,staff support, employee relations, staffing, personnel, HR, teams, strategies,

Take your human resources studies to the next level

The Diploma of Human Resources will help you to achieve your career goals by further developing your knowledge in human resource strategies and services to support and engage your workforce. This course will enhance your strategic business skills and will teach you the best way to build and manage a capable team of people.

Human resources professionals are a key component to ensuring the success of any business. Their expertise in developing integrated people management strategies and building organisational capacity are highly valued and crucial to ensuring competitive and sustainable organisations for the future.

This course will provide you with skills and knowledge to be an effective Human Resources professional and strategic business partner.

Your studies will cover such areas as managing the following; human resources, workforce planning, recruitment, employee relations, performance management and separation or termination.

Keen to get started? We offer this course online.

Gain these skills

Build and manage a team
Staff recruitment
Staff support and training
Performance management

Is this course right for me?

I have the following attributes:

Excellent interpersonal skills
Strong written and verbal communication skills
Good attention to detail
Good organisational skills with the ability to multitask
Discretion and tact when dealing with personal information

BSB51918

BEA0

Leadership and Management

Diploma

On campus
Online

Perth (Northbridge)

TAFE04, R000000, Business and Finance, R000001, Management, R000012, avu0, bsb51915, TAFEADM, financial, finances, human resources, strategic, planning, corporate, offices, administration, administrator, implement, operational, coordinator, leading hand, supervisor, team leader

Combine your existing experience with the Diploma to step-up your management career

Complete the Diploma of Leadership and Management and you will have the practical skills and knowledge to work in a range of organisations in a supervisory, team leader or introductory management role. This qualification will compliment your current workplace experience with industry requirements.

You will learn how to provide leadership and to manage the work of others to meet the objectives of the organisation. This course covers all aspects of management and you will also learn to develop administrative systems and produce complex documentation.

Keen to get started? We offer this course on campus, intensive and online.

Intensive program

Motivated to get the Diploma of Leadership & Management but short on time? You can undertake an intensive program and complete this qualification in just under one semester. Delivery is a mix of online, face-to-face classroom and workplace learning and you'll gain skills in:

Managing operational plans, leading projects and continuous improvement
Leading with emotional intelligence and influence
Managing teams and performance effectively

It is recommended that you have leadership and management experience.

Typical timetable – 2-3 hour sessions over a period of 3 months, with self-directed and work-based projects.

How to apply email PACcs@nmtafe.wa.edu.au

Gain these skills

Manage business operations including operational plans, workplace relationships and facilitating continuous improvement
Managing finances and budgets
Manage staff recruitment, selection and induction process
Manage project work including meetings and team effectiveness

Is this course right for me?

I have the following attributes:

A desire to enhance existing leadership and motivational skills
Would like to extend communication skills
Keen to further develop time management, planning, problem solving and decision making skills
Able to relate to people from a range of cultures

BSB42015

AVR3

Leadership and Management

Certificate IV

Employer-based

Perth (Northbridge)

TAFEADM, avr3, bsb42015, TAFE04, R000000, Business and Finance, R000001, Management, supervisor, team leader, human resources, strategic, planning, corporate, offices, administration, administrator,

Make being a leader your career

The Certificate IV in Leadership and Management will give you with the skills needed to lead and manage a small workforce and promote innovation in a team environment. This course focuses on teamwork and planning and prepares you for management roles in various industries.

To further your career options, you might consider applying for the Diploma of Leadership and Management.

Please note part-time study classes are run during the day only.

Gain these skills

Implement operational plans
Promote team building and effectiveness
Write complex documents
Establish effective workplace relationships
Monitor a safe workplace

Is this course right for me?

I have the following attributes:

A desire to develop leadership and motivational skills
Would like to extend communication skills
Keen to develop time management, planning, problem solving and decision making skills

BSB42215

AVR9

Legal Services

Certificate IV

On campus
Online

Perth (Northbridge)

TAFEADM, avr9, bsb42215, TAFE04, R000000, Business and Finance, R000016, Legal

Put your skills into practice

This course provides an in-depth look at the legal system including courts and legal personnel. Topics include legal communication, research, evidence, torts, compliance, innovation and sustainability.

Upon successful completion of this course you'll be able to provide legal direction and support in legal matters in public or private sector job roles.

Keen to get going on your studies? You can start your studies online.

Gain these skills

Using and understanding legal terminology and complex legal correspondence
Providing support in law matters
Providing non-legal advice
Interacting with parties involved in the legal process
Researching legal processes

Is this course right for me?

I have the following attributes:

An eye for detail
An interest in the law and legal processes
Good organisational skills
Logical and clear thinking
Good oral and written communication skills

BSB52215

AVS5

Legal Services

Diploma

On campus

Perth (Northbridge)

TAFEADM, AVS5, BSB52215, TAFE04, R000000, Business and Finance, R000016, Legal

The legal industry is looking for graduates with good people skills and knowledge of different areas of law

This course will provide you with skills and knowledge to support legal practitioners in various legal fields or as a legal officer within the public service, the courts or the private sector.

Your studies cover such areas as compliance, civil procedure, corporations law, property law, and wills and probate.

Enhance your employability with units like nurturing professional relationships and professional practice.

Gain these skills

Researching legal information using secondary sources
Applying legal principles
Identifying and interpreting compliance requirements

Is this course right for me?

I have the following attributes:

An eye for detail
An interest in the law and legal processes
Organised, logical and clear thinking
Good oral and written communication skills

BSB52415

AZK1

Marketing and Communication

Diploma

On campus

Perth (Northbridge)

R000000, R000012, R000017, Marketing, Business, Diploma, Communication, Advertising, BSB52415, AZK1, TAFEADM, TAFE04

Advance your career in marketing through the development of strategic marketing and research capabilities

This qualification builds on the sound theoretical knowledge-base developed in the Certificate IV and expands your knowledge into practical skills and real-world experience.

Working with local clients, you're responsible for the account management of a series of projects, including building websites, creating persuasive advertisements for traditional and digital mediums, and designing and implementing an integrated marketing communications plan.

You're encouraged to practice soft skills like time management, interpersonal communication and teamwork; while undertaking advanced marketing tasks such as market research and analysis, evaluation of marketing opportunities and creative concept development. Gain confidence in public speaking, work with clients across broad industries and develop strategic marketing approaches based on research.

Upon completion, you'll be competent to work in entry-level positions within industry. Alternatively, graduates may choose to continue with tertiary studies at university, with the possibility of applying for credits/advanced standing for the units completed in the Diploma.

Gain these skills

Design and develop integrated marketing communication plans
Interpret market trends and developments
Create mass electronic media and print advertisements
Plan market research
Write persuasive copy

Is this course right for me?

I have the following attributes:

Good organisational and time management skills
Able to analyse and interpret information
Creative problem solving skills
Able to work under pressure and enjoy working as part of a team

BSB42415

AZJ8

Marketing and Communication

Certificate IV

On campus
Online

Perth (Northbridge)

TAFEADM, azj8, bsb42412, avs4, bsb41315, TAFE04, R000000, Business and Finance, R000017, Marketing, communication, advertising, PR, promotion, branding, writing, comms, analysis, survey, research

Product, price, place and promotion!

This qualification will build your knowledge and skills to step into the dynamic and fast evolving world of marketing and communications enabling you to develop creative marketing solutions.

You will develop fundamental skills including market research, digital marketing, communication skills, consumer behaviour, visual design and e-marketing.

This qualification leads to a range of entry level roles within industry, be it advertising, research, digital marketing or even to start and grow your own business. Alternatively, graduates may choose to continue with studies, transitioning into the Diploma of Marketing and Communication, further developing your skills by interacting with real clients and being exposed to more formal marketing environments.

Keen to get started? We also offer this course online.

Gain these skills

Conduct market research
Profile the market and analyse consumer behaviour
Develop marketing presentations and positioning statements
Improve your writing skills and develop complex documents and powerpoint presentations
Establish face to face and online networks
Create visual design components and e-marketing communications.

Is this course right for me?

I have the following attributes:

Able to analyse and interpret information
Creative
Good organisational and communication skills
Able to work as part of a team

AE150

Operating a Small Business Skill Set (Fee Free)

Skill set

On campus
Online

Perth (Northbridge)

Small business, massage, photographer, therapist, beautician, sole trader, artist, sculptor, hairdresser, barber, draftsperson, shop, retail, owner, builder, carpenter, painter, tradie, plumber, brickie, electrician, sparkie,

This skill set is free for everyone.

If you're currently operating or thinking about starting up a small business, or would like to get job ready for an administrative support position in a small business operation, this is the skill set for you!

The Operating a Small Business Skill Set offers a fantastic range of skills and knowledge to get you job ready. You'll learn how to design and produce business documents and publications, digitally design and develop text-based documents, develop spreadsheets through the use of both cloud-based and non-cloud based applications, identify financial requirements of a business including profit targets, cash flow projections and strategies to garner financial support, and understand workplace health and safety (WHS) legislation and its application to safe work practices. It even covers how to create and build a social networking presence using social media tools and applications.

Lower fees, local skills half price further study pathways

BSB51415

AVW5

Project Management

Diploma

On campus
Online

Perth (Northbridge)

TAFE04, R000000, Business and Finance, R000001, Management, avw5, bsb51415, awv5

All businesses need project managers

This course builds on the skills gained in the Certificate IV in Project Management Practice. It will give you the essential skills and knowledge of current project management practices.

The Diploma allows you to expand and extend your already existing management skills with units that will teach you an understanding of management in many fields.

Keen to get started? We offer this course online.

Intensive program

Eager to get the Diploma of Project Management but short on time? You can undertake an intensive program where you attend classes for five days on campus and have eight weeks to submit your assessment based on a workplace project. You must be employed in a Project Management role to apply.
How to apply email PACcs@nmtafe.wa.edu.au

Gain these skills

Human resources
Project costs and budgets
Risks
Information and communication
Project governance

Is this course right for me?

I have the following attributes:

Able to interact and communicate with people effectively
Motivated
Good organisational and time management skills
Able to multitask

BSB41515

AVR2

Project Management Practice

Certificate IV

Online

Perth (Northbridge)

avr2, bsb41515, TAFE04, R000000, Business and Finance, R000001, Management

On time, on budget and on schedule!

Learn the practical skills, processes and technical aspects of project management. This qualification will allow you to manage projects in a wide variety of contexts.

With a qualification in project management from North Metro TAFE you will oversee the staffing, costs and outcomes of amazing operations and events.

All businesses have a need for project managers.

Keen to get started? We offer this course online.

Intensive program

Eager to get the Certificate IV in Project Management Practice but short on time? You can undertake our intensive program where you attend classes for four days on campus and have eight weeks to submit your assessment based on a workplace project. You must be employed in a Project Management role to apply.

Fees $3,400
How to apply email PACcs@nmtafe.wa.edu.au

Gain these skills

Provide solutions to a defined range of unpredictable problems
Analyse and evaluate information from a variety of sources
Apply project scope management techniques such as time management, cost management, quality management, human resources, communications, risk management and contract and procurement procedures.
Monitor a safe workplace
Establish effective workplace relationships

Is this course right for me?

I have the following attributes:

Able to interact and communicate with people effectively
Motivated
Able to multitask
Knowledge of current project management practices

EAB31

Quality Auditing Skill Set

Skill set

Online

Perth (Northbridge)

Quality auditing, audit, compliance, manager, supervisor, leadership, systems audit, standards

Ensuring compliance and quality across the workplace

Our Quality Auditing Skill Set is aimed at Managers, Supervisors, Team Leaders and others responsible for initiating, leading and reporting on internal or external reviews/audits against a pre-determined set of standards (e.g. Aged Care Quality Standards, Registered Training Organisation Standards).

Types of audits include external or internal systems audits or process or product/service audits.

The units that make up this skill set are taken from the Diploma of Quality Auditing.

BSBAUD501 Initiate a quality audit
BSBAUD503 Lead a quality audit
BSBAUD504 Report on a quality audit

Topics covered

assessing the scope and objectives of a quality audit commensurate with identified risks
communicating with the auditee regarding the proposed quality audit
identifying resources required to conduct the audit
developing and submitting a quality audit plan
conducting entry and exit meetings
identifying and gathering relevant information
managing audit team resources
providing feedback to audit team members on their performance
compiling audit results
preparing a report for the auditee/client
negotiating follow up action with the auditee/client
monitoring and reviewing the auditing system and activities

The audit process delivered during this skill set is modelled on the Australian Standard AS/NZS ISO 19011:2014: Guidelines for auditing management systems. You'll be able to refer to copies of the Guidleines throughout the training program.

You'll gain the knowledge and skills you require via online presentations and activities over approximately ten weeks. This will be followed by a meeting with your Assessor to discuss the assessment requirements and how to achieve these within your workplace. North Metropolitan TAFE's Assessors possess a wealth of knowledge and experience in the field of quality auditing.

CPP40516

BAJ1

Strata Community Management

Certificate IV

Employer-based
Traineeship

Perth (Northbridge)

w975, cpp40611, TAFE04, R000000, Business and Finance, R000021, Real Estate, strata, property manager, BAJ1, CPP40516

Advance your career in strata community management

This course will provide you with a range of essential communication, coordination, managment and administration skills required of a professional strata manager.

In most situations, a strata manager works independently but may operate as part of a strata community management team. In this role, you will perform all functions associated with the administration of strata communities.

This course will also provide you with strong theory knowledge of the legislative and financial requirements of strata community management. It has been developed to align with part of the Strata Community Association requirements for accreditation as a Level 2 Certified Strata Community Manager (CSCM).

For more information view our Strata Community Management flyer.

Gain these skills

Facilitate meetings of strata community members
Administer insurance for strata communities
Handle strata community funds
Maintain business records
Report on the financial activities of strata communities

Is this course right for me?

I have the following attributes:

Organisation skills
Good communication and interpersonal skills
An attention to detail
Integrity

EAB85

e-Marketing Activities for Small Business Skill Set

Skill set

On campus

Perth (Northbridge)

e-marketing, e-commerce, marketing, promotional, advertising,

e-Marketing can benefit all small businesses, learn what will help your business

You'll gain the skills and knowledge required to coordinate a range of marketing and promotional activities for your small business.

Gain these skills:

Coordinate marketing activities
Plan e-marketing communications

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Global contact number	1300 300 822
RTO code	52786
TEQSA code	PRV14273 CRICOS Code: 00020G
Global email address	enquiry@nmtafe.wa.edu.au
facebook link	https://www.facebook.com/northmetrotafe
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Semester: first block text	Was available Semester 1, 2018
Semester: second block text	Available Semester 2, 2018

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Combine your existing experience with the Diploma to step-up your management career

Intensive program

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Make being a leader your career

Gain these skills

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Put your skills into practice

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Gain these skills

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