With restrictions easing across WA, our hospitality industry is getting back into busy mode and the jobs are out there
If you're keen to work in a restaurant, hotel, resort, club, bar or cafe environment, the Hospitality Service skill set is for you.
You'll learn about responsible service of alcohol (RSA), get some barista skills to use commercial machines and make a perfect espresso, communicating effectively and providing quality service to customers including the how to establish rapport with customers and determine and address customer needs, and responding and managing complaints. You'll also learn how to process cash and other payments using business technology, and reconcile takings at the end of the service period or day. This course also includes infection control and prevention procedures and food safety to ensure you're working safely.
This skill set is delivered across two of North Metropolitan TAFE's campuses, Joondalup and Perth. This is to provide access to our Pavilion Restaurant, cafe and commercial coffee machines.
The first two weeks are held at Perth campus and the remainder of the course will be delivered at Joondalup (Kendrew) campus.
The above courses are Lower fees, local skills half-price course pathways.
Study options and next steps
Click on your preferred option below to get started with your application.
Semester 2, 2021
Perth - On Campus 4 October Start
|When||Semester 2, 2021|
|How||On Campus 4 October Start|