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Home | Courses | Hospitality Service Skill Set

Hospitality Service Skill Set

State ID: AE141

With restrictions easing across WA, our hospitality industry is getting back into full busy mode and the jobs are out there

If you're keen to work in a restaurant, hotel, resort, club, bar or cafe environment, the Hospitality Service skill set is for you.

You'll learn about responsible service of alcohol (RSA), get some barista skills to use commercial machines and make a perfect espresso, communicating effectively and providing quality service to customers including the how to establish rapport with customers and determine and address customer needs, and responding and managing complaints. You'll also learn how to process cash and other payments using business technology, and reconcile takings at the end of the service period or day. This course also includes infection control and prevention procedures and food safety to ensure you're working safely.

Lower fees, local skills half-price course pathways
Skill sets

This skill set is related to the Skills Ready program. Other skill sets can be found on our Courses page, using the Refine course results>Study mode filters.

Important information

How to apply

Fees

Important information

Due to high demand, Term 3 classes are full so applications will now be considered for Term 4.

How to apply

Ready to apply for this skill set? 

Fees

Please note, the following fees are tuition fees only and resources fees may also apply.

$470.00*

* Non concession. If you think you may be eligible for concession see Hospitality Service Skill Set (Fee Free).

Delivery location, important dates and study options

During your course of study, NMTAFE may use a variety of learning practices to ensure you get the best outcome for your learning journey.
This may include online learning, face-to-face classroom, laboratory/workshop delivery, work placement or a combination of these, depending on which is most appropriate.

Semester 2, 2020

Perth (Northbridge) - On Campus

Details

Fees and charges

Units

Overview
Duration 10 week/s
When Semester 2, 2020
Where Perth (Northbridge)
How On campus
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Ready to apply for this skill set?

Course enquiry

Please note This form is only for course enquiries. If you would like to apply, please refer to the 'How to apply' tab above.

Page last updated August 11, 2020