Home | Courses | Diploma of Travel and Tourism Management

Diploma of Travel and Tourism Management

National ID: SIT50116 | State ID: AZU0


Get carried away with this Diploma of Travel and Tourism Management.

If you are looking at a career that combines a broad range of portable tourism or travel skills with managerial skills and sound knowledge of industry operations, this qualification will help equip you to work in a wide range of travel and tourism sectors as a departmental or small business manager.  

You'll gain the skills needed to operate independently, learn how to have responsibility for others, and make a range of operational business decisions. This Diploma course can open up global travel for your clients (and you!) and help you access a diverse range of employment prospects
The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, government tourism agencies and other tourism businesses.

Gain these skills
  • Managerial skills
  • Sound knowledge of industry operations
  • Quality customer service provision
  • Coordinate marketing activities
  • Manage finances and prepare budgets
  • Tourism product management
  • e-marketing skills
Is this course right for me?

I have the following attributes:

  • Positive attitude
  • Attention to detail
  • Confident and sales focused
  • Strong customer focus
  • Able to work under pressure
  • Able to work as part of a team
  • Good computer skills
Entrance Requirements

You may be eligible for direct entry into this Diploma with either:

  • completion of WACE General or ATAR (miminum C Grades) or equivalent or
  • relevant industry knowledge and experience 

Completion of Certificate III in Tourism or Certificate III in Travel also meets entrance requirements for this Diploma course.


Tourism and travel student jets off to Canada

Entrance Requirements


Study pathway

Job opportunities

Important information

Entrance Requirements
Study pathway
Job opportunities
  • Travel Agency Manager | Retail Travel Agency Manager
  • Reservations Manager
  • Call Centre Manager
  • Director / Owner-Operator (small tourism business)
  • Tourism Manager | Tour Operations Manager | Cultural Tour Operations Manager
  • Visitor Information Centre Manager

Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations. 

Important information

Delivery location, important dates and study options


Fees and charges


How to apply


Course Overview

WhereNorthbridge Building 1
Duration12 months (2 semesters)
Recognition Of Prior Learning (Rpl)
WhenWas available Semester 1, 2018
Available Semester 2, 2018
Fees and charges

View our Indicative Fees list 

Local full time students

Course fees are made up of two components, tuition fees and resource fees.

Tuition fees are determined by multiplying the course fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit. They are not the hours of training or instruction.

Resource fees are charges for material that are essential to a course or unit, and are purchased by NMT to be used by students during the course.

Fees may vary depending on the units you are enrolled in so an approximate amount has been shown. You will be given the exact amount of your fees at enrolment. Part time student fees will vary depending on the number of units you are enrolled in.

Please note, you may also need to buy textbooks or equipment for your course.


International Students

Check TAFE International WA to confirm this course is available to international students. You will pay your tuition fees to TIWA.



Core Units

Unit TitleNational IDUnit of Study
Develop and manage quality customer service practicesSITXCCS008AWQ69
Enhance customer service experiencesSITXCCS007AWQ67
Establish and conduct business relationshipsSITXMGT002AWQ28
Implement and monitor work health and safety practicesSITXWHS003AWQ15
Interpret financial informationSITXFIN002AWQ53
Lead and manage peopleSITXHRM003AWQ43
Manage conflictSITXCOM005AWQ63
Manage diversity in the workplaceBSBDIV501AUL28
Manage finances within a budgetSITXFIN003AWQ54
Monitor work operationsSITXMGT001AWQ26
Prepare and monitor budgetsSITXFIN004AWQ52
Source and use information on the tourism and travel industrySITTIND001AWR13

Elective Units

Unit TitleNational IDUnit of Study
Access and interpret product informationSITTTSL002AWQ95
Book supplier products and servicesSITTTSL008AWQ92
Coordinate marketing activitiesSITXMPR004AWQ22
Coordinate production of brochures and marketing materialsSITXMPR001AWQ24
Create a promotional display or standSITXMPR002AWQ23
Package tourism productsSITTPPD001AWR12
Prepare quotationsSITTTSL006AWQ90
Process reservationsSITTTSL007AWQ93
Provide visitor informationSITXCCS002AWQ73
Recruit, select and induct staffSITXHRM004AWQ42
Sell tourism products and servicesSITTTSL005AWQ89
How to apply

Visit our Apply and Enrol page to find out how to apply for full-time, part-time or online courses.

International students please view your application process here.

For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study.

For all other enquiries please call us on 1300 300 822 or email:

Please note, fees are subject to change.

Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

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Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Qualification level

Available Semester 1
Available Semester 2

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Page last updated May 07, 2019