Diploma of Community Services

National ID: CHC52015 | State ID: AWM0

Care for a career

Complete this qualification and you could be working in community services, case management or social housing, involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

You will have specialised skills in community services and work autonomously under broad directions from senior management, providing direct support to individuals or groups. You may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.

All our community service qualifications have flexible training delivery modes and the option to study on the job. This means you get the most relevant skills and the opportunity to form industry contacts.

Gain these skills

Consultation
Community program development
Group work
Advocacy
Case management
Policy and research

Is this course right for me?

I have the following attributes:

18+ years of age
Able to undertake research and self directed activities
Self motivated, pro-active and energetic
Creative thinker with strong problem solving skills
Strong decision making skills based on sound judgment and empathy
Strong interpersonal and communications skills

Delivery mode information

Online

With online study you will be completing your course via an online platform which contains all your study material and assessments. You will be provided a login and password to access this material once you have been enrolled at North Metropolitan TAFE.

Online is a little different to on-campus study as you do not have face to face contact with your lecturers and you do not engage directly with fellow students during every-day class activities. If on-campus study is not your preference, then online study is a great option. Rest assured you will be supported by your online lecturers.
You will also have access to lecturers via your online dashboard. The lecturers will help to clarify your concerns, assist with the course content, mark your assessments and provide you with feedback if required

Qualifications are broken down into stages with an intensive practical skills workshop run at the end of each stage. You will only need to enrol and pay for one stage at a time.

To enquire or enrol please fill out the Course Enquiry Form

Part-time

With part time study you will be completing your course on-campus with face to face contact with your lecturers and fellow students during every-day class activities.

Qualifications are broken down into stages to try and suit your availability.
If you are planning on completing a Certificate III or IV level course we will recommend that the course be broken into 2 or 3 stages over 12 - 18 months
If you are planning on completing a Diploma level course we will recommend that the course be broken into 3 or 4 stages over 18 - 24 months

To enquire or enrol please fill out the Course Enquiry Form

Work-based

Workplace training offers a flexible, self-paced study program which combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification.

Workplace training means every time you go to work you are learning and demonstrating competence whilst working towards your qualification. The flexibility of workplace training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.

Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Workplace training assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops.

To enquire or enrol please fill out the Course Enquiry Form

Community Services students experience India’s largest slum

View testimonial:

Entrance Requirements

Work placement

Important information

Job opportunities

Further study

How to apply

Entrance Requirements

School Leaver	Non-School Leaver	AQF
Completion of WACE General or ATAR (Minimum C Grades) or equivalent	Completion of WACE General or ATAR or equivalent (minimum C Grades)	Certificate III

Please note entry into this course is competitive. All applicants are required to attend a mandatory interview with the Course Coordinator and complete a short Literacy assessment. The interview and assessment will take approximately 1 hour. The interview is an opportunity to discuss what you can expect from the course and what will be expected of you should you be offered a position. Interviews will be conducted at Joondalup, Leederville and Midland campuses during the week commencing 9 December. Students will receive further information when they apply, including how to book your interview.

We recommend that you are over the age of 18 before enrolling in this course as the fieldwork placement and employment outcomes are very limited for students under the age of 18.

Work placement

A Work Placement is compulsory for students undertaking a Certificate IV or Diploma as some units in these qualifications require you to demonstrate your skills in a work place setting. These units will be highlighted on your study plan. You will need to be enrolled in the appropriate units to be offered a work placement - it is not a standard for all enrolments.

Important information

You will complete 300 hours of supervised field placement with one of 170 government and community service agencies in the areas of mental health, drug and alcohol abuse, domestic violence, housing, adolescent development, parenting and family support. Eligibility for supervised work placement is subject to obtaining a satisfactory Police Clearance. You will also need a Working with Children Check if your placement involves contact with children.

Other costs for consideration:

Text Books
Stationery
National Police Clearance prior to you starting work placement - $65 through Australia Post
Working with Children's Check (WWC) prior to you starting work placement - $11

Job opportunities

Community Worker | Disabilities Services Officer | Family Support Worker | Youth Liaison Officer

Welfare Worker | Welfare Case Worker

Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations.

Further study

Graduates may be eligible for university entry into Social Science courses.

Diploma of Counselling

How to apply

On campus (full-time)

To apply to study on campus (full-time) through TAFE Admissions please go to tasonline.tafe.wa.edu.au

Other study types

For all other study types eg part-time or online visit our Apply and Enrol page.

Apprenticeships and traineeships

To commence an apprenticeship or traineeship, you must be employed in a training contract by an appropriate organisation to study, head to our Apprenticeships and traineeships page for more details.

International students

International students should contact www.tafeinternational.wa.edu.au

Delivery location, important dates and study options

Continuous enrolment, 2019

Leederville - Employer based

Details

Fees and charges

Units

Overview

Duration	2 year/s
When	Continuous enrolment
Where	Leederville
How	Employer-based
Fee	Non concession: Please note, while concessions do not apply to Diploma courses, you may be eligible for VET Student Loans. In 2020 Lower Fees are available for Certificate III in Community Services, please see the Apply and Enrol page for details.

Units

Core

National ID	Unit Title
CHCCCS007	Develop and implement service programs
CHCCOM003	Develop workplace communication strategies
CHCDEV002	Analyse impacts of sociological factors on clients in community work and services
CHCDIV003	Manage and promote diversity
CHCLEG003	Manage legal and ethical compliance
CHCMGT005	Facilitate workplace debriefing and support processes
CHCPRP003	Reflect on and improve own professional practice
HLTWHS004	Manage work health and safety

Elective

National ID	Unit Title
BSBADM502	Manage meetings
BSBFIM501	Manage budgets and financial plans
BSBHRM506	Manage recruitment selection and induction processes
BSBHRM513	Manage workforce planning
BSBINN501	Establish systems that support innovation
BSBINN601	Lead and manage organisational change
BSBMGT502	Manage people performance
BSBMGT516	Facilitate continuous improvement
BSBPMG522	Undertake project work
BSBRSK501	Manage risk
BSBWOR403	Manage stress in the workplace
BSBWOR502	Lead and manage team effectiveness
CHCADV002	Provide advocacy and representation services
CHCAGE001	Facilitate the empowerment of older people
CHCAOD001	Work in an alcohol and other drugs context
CHCAOD004	Assess needs of clients with alcohol and other drugs issues
CHCAOD005	Provide alcohol and other drugs withdrawal services
CHCAOD007	Develop strategies for alcohol and other drugs relapse prevention and management
CHCAOD008	Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues
CHCAOD009	Develop and review individual alcohol and other drugs treatment plans
CHCCCS004	Assess co-existing needs
CHCCCS009	Facilitate responsible behaviour
CHCCCS019	Recognise and respond to crisis situations
CHCCCS020	Respond effectively to behaviours of concern
CHCCDE003	Work within a community development framework
CHCCDE008	Support community action
CHCCDE011	Implement community development strategies
CHCCDE012	Work within organisation and government structures to enable community development outcomes
CHCCOM004	Present information to stakeholder groups
CHCCSL001	Establish and confirm the counselling relationship
CHCCSL002	Apply specialist interpersonal and counselling interview skills
CHCCSL003	Facilitate the counselling relationship and process
CHCCSM004	Coordinate complex case requirements
CHCCSM005	Develop, facilitate and review all aspects of case management
CHCCSM006	Provide case management supervision
CHCCSM007	Undertake case management in a child protection framework
CHCDEV001	Confirm client developmental status
CHCDIS005	Develop and provide person-centred service responses
CHCDIS006	Develop and promote positive person-centred behaviour supports
CHCDIS008	Facilitate community participation and social inclusion
CHCDIS010	Provide person-centred services to people with disability with complex needs
CHCDIV001	Work with diverse people
CHCDIV002	Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCGRP002	Plan and conduct group activities
CHCINM001	Meet statutory and organisation information requirements
CHCLEG001	Work legally and ethically
CHCMGT001	Develop, implement and review quality framework
CHCMGT003	Lead the work team
CHCMGT006	Coordinate client directed services
CHCMHS001	Work with people with mental health issues
CHCMHS002	Establish self-directed recovery relationships
CHCMHS003	Provide recovery oriented mental health services
CHCMHS004	Work collaboratively with the care network and other services
CHCMHS005	Provide services to people with co-existing mental health and alcohol and other drugs issues
CHCMHS006	Facilitate the recovery process with the person, family and carers
CHCMHS007	Work effectively in trauma informed care
CHCMHS011	Assess and promote social, emotional and physical wellbeing
CHCPOL002	Develop and implement policy
CHCPOL003	Research and apply evidence to practice
CHCPRP001	Develop and maintain networks and collaborative partnerships
CHCPRP003	Reflect on and improve own professional practice
CHCPRP004	Promote and represent the service
CHCPRT001	Identify and respond to children and young people at risk
CHCPRT002	Support the rights and safety of children and young people
CHCPRT003	Work collaboratively to maintain an environment safe for children and young people
CHCSET001	Work with forced migrants
CHCSOH001	Work with people experiencing or at risk of homelessness
CHCVOL003	Recruit, induct and support volunteers
CHCYTH001	Engage respectfully with young people
CHCYTH004	Respond to critical situations
CHCYTH005	Develop and implement procedures to enable young people to address their needs
CHCYTH010	Provide services for young people appropriate to their needs and circumstances
CHCYTH012	Manage service response to young people in crisis
HLTAID003	Provide first aid
FNSACC506	Implement and maintain internal control procedures
FNSACC507	Provide management accounting information

Apply now

Ready to apply for this course? Check out the apply and enrol page for more information.

Print course study plan

Continuous enrolment, 2020

Leederville - Employer based

Details

Fees and charges

Units

Overview

Duration	2 year/s
When	Continuous enrolment
Where	Leederville
How	Employer-based
Fee	Non concession: Please note, while concessions do not apply to Diploma courses, you may be eligible for VET Student Loans. In 2020 Lower Fees are available for Certificate III in Community Services, please see the Apply and Enrol page for details.

Units

Core

National ID	Unit Title
CHCCCS007	Develop and implement service programs
CHCCOM003	Develop workplace communication strategies
CHCDEV002	Analyse impacts of sociological factors on clients in community work and services
CHCDIV003	Manage and promote diversity
CHCLEG003	Manage legal and ethical compliance
CHCMGT005	Facilitate workplace debriefing and support processes
CHCPRP003	Reflect on and improve own professional practice
HLTWHS004	Manage work health and safety

Elective

National ID	Unit Title
BSBADM502	Manage meetings
BSBFIM501	Manage budgets and financial plans
BSBHRM506	Manage recruitment selection and induction processes
BSBHRM513	Manage workforce planning
BSBINN501	Establish systems that support innovation
BSBINN601	Lead and manage organisational change
BSBMGT502	Manage people performance
BSBMGT516	Facilitate continuous improvement
BSBPMG522	Undertake project work
BSBRSK501	Manage risk
BSBWOR403	Manage stress in the workplace
BSBWOR502	Lead and manage team effectiveness
CHCADV002	Provide advocacy and representation services
CHCAGE001	Facilitate the empowerment of older people
CHCAOD001	Work in an alcohol and other drugs context
CHCAOD004	Assess needs of clients with alcohol and other drugs issues
CHCAOD005	Provide alcohol and other drugs withdrawal services
CHCAOD007	Develop strategies for alcohol and other drugs relapse prevention and management
CHCAOD008	Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues
CHCAOD009	Develop and review individual alcohol and other drugs treatment plans
CHCCCS004	Assess co-existing needs
CHCCCS009	Facilitate responsible behaviour
CHCCCS019	Recognise and respond to crisis situations
CHCCCS020	Respond effectively to behaviours of concern
CHCCDE003	Work within a community development framework
CHCCDE008	Support community action
CHCCDE011	Implement community development strategies
CHCCDE012	Work within organisation and government structures to enable community development outcomes
CHCCOM004	Present information to stakeholder groups
CHCCSL001	Establish and confirm the counselling relationship
CHCCSL002	Apply specialist interpersonal and counselling interview skills
CHCCSL003	Facilitate the counselling relationship and process
CHCCSM004	Coordinate complex case requirements
CHCCSM005	Develop, facilitate and review all aspects of case management
CHCCSM006	Provide case management supervision
CHCCSM007	Undertake case management in a child protection framework
CHCDEV001	Confirm client developmental status
CHCDIS005	Develop and provide person-centred service responses
CHCDIS006	Develop and promote positive person-centred behaviour supports
CHCDIS008	Facilitate community participation and social inclusion
CHCDIS010	Provide person-centred services to people with disability with complex needs
CHCDIV001	Work with diverse people
CHCDIV002	Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCGRP002	Plan and conduct group activities
CHCINM001	Meet statutory and organisation information requirements
CHCLEG001	Work legally and ethically
CHCMGT001	Develop, implement and review quality framework
CHCMGT003	Lead the work team
CHCMGT006	Coordinate client directed services
CHCMHS001	Work with people with mental health issues
CHCMHS002	Establish self-directed recovery relationships
CHCMHS003	Provide recovery oriented mental health services
CHCMHS004	Work collaboratively with the care network and other services
CHCMHS005	Provide services to people with co-existing mental health and alcohol and other drugs issues
CHCMHS006	Facilitate the recovery process with the person, family and carers
CHCMHS007	Work effectively in trauma informed care
CHCMHS011	Assess and promote social, emotional and physical wellbeing
CHCPOL002	Develop and implement policy
CHCPOL003	Research and apply evidence to practice
CHCPRP001	Develop and maintain networks and collaborative partnerships
CHCPRP003	Reflect on and improve own professional practice
CHCPRP004	Promote and represent the service
CHCPRT001	Identify and respond to children and young people at risk
CHCPRT002	Support the rights and safety of children and young people
CHCPRT003	Work collaboratively to maintain an environment safe for children and young people
CHCSET001	Work with forced migrants
CHCSOH001	Work with people experiencing or at risk of homelessness
CHCVOL003	Recruit, induct and support volunteers
CHCYTH001	Engage respectfully with young people
CHCYTH004	Respond to critical situations
CHCYTH005	Develop and implement procedures to enable young people to address their needs
CHCYTH010	Provide services for young people appropriate to their needs and circumstances
CHCYTH012	Manage service response to young people in crisis
HLTAID003	Provide first aid
FNSACC506	Implement and maintain internal control procedures
FNSACC507	Provide management accounting information

Apply now

Ready to apply for this course? Check out the apply and enrol page for more information.

Print course study plan

Semester 1, 2020

Joondalup (Kendrew Crescent) - On Campus

Details

Fees and charges

Units

Overview

Duration	2 semester/s
When	Semester 1, 2020
Where	Joondalup (Kendrew Crescent)
How	On campus
Fee	Non concession: Please note, while concessions do not apply to Diploma courses, you may be eligible for VET Student Loans. In 2020 Lower Fees are available for Certificate III in Community Services, please see the Apply and Enrol page for details.

National ID	Unit Title
CHCCCS019	Recognise and respond to crisis situations
CHCCSL001	Establish and confirm the counselling relationship
CHCCSL002	Apply specialist interpersonal and counselling interview skills
CHCCSL004	Research and apply personality and development theories
CHCCSL005	Apply learning theories in counselling
CHCCSM005	Develop, facilitate and review all aspects of case management
CHCDIV002	Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCMHS001	Work with people with mental health issues

Apply now

Ready to apply for this course? Check out the apply and enrol page for more information.

Print course study plan

Leederville - On Campus

Details

Fees and charges

Units

Overview

Duration	2 semester/s
When	Semester 1, 2020
Where	Leederville
How	On campus
Fee	Non concession: Please note, while concessions do not apply to Diploma courses, you may be eligible for VET Student Loans. In 2020 Lower Fees are available for Certificate III in Community Services, please see the Apply and Enrol page for details.

National ID	Unit Title
CHCCCS019	Recognise and respond to crisis situations
CHCCSL001	Establish and confirm the counselling relationship
CHCCSL002	Apply specialist interpersonal and counselling interview skills
CHCCSL004	Research and apply personality and development theories
CHCCSL005	Apply learning theories in counselling
CHCCSM005	Develop, facilitate and review all aspects of case management
CHCDIV002	Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCMHS001	Work with people with mental health issues

Apply now

Ready to apply for this course? Check out the apply and enrol page for more information.

Print course study plan

Midland - On Campus

Details

Fees and charges

Units

Overview

Duration	2 semester/s
When	Semester 1, 2020
Where	Midland
How	On campus
Fee	Non concession: Please note, while concessions do not apply to Diploma courses, you may be eligible for VET Student Loans. In 2020 Lower Fees are available for Certificate III in Community Services, please see the Apply and Enrol page for details.

National ID	Unit Title
CHCCCS019	Recognise and respond to crisis situations
CHCCSL001	Establish and confirm the counselling relationship
CHCCSL002	Apply specialist interpersonal and counselling interview skills
CHCCSL004	Research and apply personality and development theories
CHCCSL005	Apply learning theories in counselling
CHCCSM005	Develop, facilitate and review all aspects of case management
CHCDIV002	Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCMHS001	Work with people with mental health issues

Apply now

Ready to apply for this course? Check out the apply and enrol page for more information.

Print course study plan

Semester 2, 2019

Joondalup (Kendrew Crescent) - On Campus

Details

Fees and charges

Units

Overview

Duration	2 semester/s
When	Semester 2, 2019
Where	Joondalup (Kendrew Crescent)
How	On campus
Fee	Non concession: Please note, while concessions do not apply to Diploma courses, you may be eligible for VET Student Loans. In 2020 Lower Fees are available for Certificate III in Community Services, please see the Apply and Enrol page for details.

National ID	Unit Title
CHCCCS019	Recognise and respond to crisis situations
CHCCSL001	Establish and confirm the counselling relationship
CHCCSL002	Apply specialist interpersonal and counselling interview skills
CHCCSL004	Research and apply personality and development theories
CHCCSL005	Apply learning theories in counselling
CHCCSM005	Develop, facilitate and review all aspects of case management
CHCDIV002	Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCMHS001	Work with people with mental health issues

Apply now

Ready to apply for this course? Check out the apply and enrol page for more information.

Print course study plan

Midland - On Campus

Details

Fees and charges

Units

Overview

Duration	2 semester/s
When	Semester 2, 2019
Where	Midland
How	On campus
Fee	Non concession: Please note, while concessions do not apply to Diploma courses, you may be eligible for VET Student Loans. In 2020 Lower Fees are available for Certificate III in Community Services, please see the Apply and Enrol page for details.

National ID	Unit Title
CHCCCS019	Recognise and respond to crisis situations
CHCCSL001	Establish and confirm the counselling relationship
CHCCSL002	Apply specialist interpersonal and counselling interview skills
CHCCSL004	Research and apply personality and development theories
CHCCSL005	Apply learning theories in counselling
CHCCSM005	Develop, facilitate and review all aspects of case management
CHCDIV002	Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCMHS001	Work with people with mental health issues

Apply now

Ready to apply for this course? Check out the apply and enrol page for more information.

Print course study plan

Semester 2, 2020

Leederville - On Campus

Details

Fees and charges

Units

Overview

Duration	2 semester/s
When	Semester 2, 2020
Where	Leederville
How	On campus

National ID	Unit Title
CHCCCS019	Recognise and respond to crisis situations
CHCCSL001	Establish and confirm the counselling relationship
CHCCSL002	Apply specialist interpersonal and counselling interview skills
CHCCSL004	Research and apply personality and development theories
CHCCSL005	Apply learning theories in counselling
CHCCSM005	Develop, facilitate and review all aspects of case management
CHCDIV002	Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCMHS001	Work with people with mental health issues

Apply now

Ready to apply for this course? Check out the apply and enrol page for more information.

Print course study plan

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

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Page last updated February 14, 2020

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Semester: first block text	Was available Semester 1, 2018
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CHC52015 Diploma of Community Services

Care for a career

Gain these skills

Is this course right for me?

Delivery mode information

To enquire or enrol please fill out the Course Enquiry Form

To enquire or enrol please fill out the Course Enquiry Form

To enquire or enrol please fill out the Course Enquiry Form

Entrance Requirements

Work placement

Important information

Job opportunities

Further study

How to apply

Delivery location, important dates and study options

Continuous enrolment, 2019

Details

Fees and charges

Units

Local full time students

International Students

Core

Elective

Continuous enrolment, 2020

Details

Fees and charges

Units

Local full time students

International Students

Core

Elective

Semester 1, 2020

Details

Fees and charges

Units

Local full time students

International Students

Core

Elective

Details

Fees and charges

Units

Local full time students

International Students

Core

Elective

Details

Fees and charges

Units

Local full time students

International Students

Core

Elective

Semester 2, 2019

Details

Fees and charges

Units

Local full time students

International Students

Core

Elective

Details

Fees and charges

Units

Local full time students

International Students

Core

Elective

Semester 2, 2020

Details

Fees and charges

Units

Local full time students

International Students

Core

Elective

Course enquiry