Community Services Crisis Support Skill Set

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Gain the skills and training to respond to the immediate needs of clients in crisis

This skill set will prepare you to respond to crises in any community services setting and is suitable for anyone working in the community through paid employment or volunteering. You will learn in a safe environment through scenario-based simulations that uses actors to replicate critical situations.

Successful completion of this course may open up opportunities to work directly with clients or help with career progression. It will give you two units towards a variety of Community Services qualifications.


  • Develop clear suicide safety plan to help manage suicide risk
  • Use self-care when involved in crisis or suicide prevention
  • Understand legal and ethical requirements linked to crisis intervention
  • Build relationships with clients seeking help

This course is delivered through a mix of online learning, and on campus sessions that include role-play in a simulated workplace setting.
You will need to undertake a work placement as part of this course.

Estimated Course Fee

Estimated Concession Fee

$224.40 $87.60

These fees are estimates only and are for the entire course for students enrolling on a full-time basis.

  • Fees might differ between courses delivered at different campuses due to the elective units included in the course study plan or adapting courses to meet local industry needs.
  • Fees may also differ for each individual student depending on the units of study selected, prior qualifications and recognition of prior learning.
  • Fees are payable at enrolment each semester for the units enrolled for that period. Some year-long courses might have a bigger fee load in the first semester.
  • Proof of concession must be presented to access concession rates if eligible. 
  • For secondary school aged persons (in 2021, students born on or after 1 July 2003 who are at least 15 years old) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course fee chargeable in 2021 is $420 plus the resource fees and discretionary fees.
  • Concessions and Secondary School Age cap do not apply to commercial courses (such as short courses), or Foundation Programs (ESL, General Education, etc.).
  • Prices quoted include resource fees, but do not include material fees such as the cost of books, uniforms and students personal equipment.
  • The course fee cap applicable to Diplomas and Advanced Diplomas only applies during the current calendar year, so fees might differ for students enrolling in semester 2.
  • VET Student Loans Eligible Courses and Caps may be subject to changes implemented by the Australian Government.
  • Course information and fees are subject to change without notice.

No availability found

This course is currently undergoing delivery planning and information will be available on our website shortly. Check back later, or use the course enquiry form below to have our Client Contact Centre contact you with further information about the next course start, delivery locations and study modes.

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