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CHC42015 Certificate IV in Community Services

National ID: CHC42015 State ID: AWL8
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Do you want to make a difference for communities?

Be there for people that need it the most. When you complete the Certificate IV in Community Services Work you'll have the skills needed to support all people in the community, as an outreach officer, welfare support worker, or case worker.

As part of this qualification, you will undertake a work placement where you will be able to apply the skills and knowledge you have learned.

  • Communicate and work effectively in the community services sector
  • Promote social, emotional and physical wellbeing
  • Respond to critical situations including children at risk
  • Assist collective action
  • Work with cultural diversity
  • Ethical behaviour and legal responsibilities

Prior to enrolment into this qualification, please consider:

  • If you are under 18 years of age, work placements may not be available to you due to industry requirements excluding minors because of the nature of some community services work
  • Any criminal conviction as it will appear on your National Police Certificate (compulsory to obtain)
  • Any difficulty in communicating with either workers or clients. (I.e. difficulty with written or spoken English
  • Difficulty with the manual tasks involved in personal care work, including lifting (e.g. 'bad back')
  • Ability to set aside between four and five days/week for attendance at classes, work placement and study
  • Ability to attend your work placement regularly and reliable
  • Content on certain topics covered in this course, such as sexual abuse, childhood trauma, domestic violence and drug and alcohol abuse, may be confronting or cause distress
  • If you have the following attributes:
    • Respectful, resilient, empathetic and have a positive outlook
    • A non-judgmental attitude and ability to maintain confidentiality
    • Able to exercise initiative
    • Leadership qualities
    • Able to build positive relationships with multi-disciplinary teams
    • Strong communication, consultation, problem solving and negotiation skills

Follow the link to find further information to help you make an informed choice about the suitability of this course.

This course is delivered in two stages over two semesters of study, taking 12 months in total to complete. You enrol and pay for one stage at a time, covering seven or eight units over the twenty weeks of the semester.

Successful applicants will need to have access to a computer capable of video conferencing and reliable internet. 

If you are interested in finding work in fields such as Youth Work, Mental Health or Alcohol and Other Drugs, after completing this Certificate IV in Community Services  you can achieve an additional Certificate IV in one of these specialist areas by studying the required additional units.

Employer-based training offers a flexible, self-paced study program which combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification.

This means every time you go to work you are learning and demonstrating competence whilst working towards your qualification. The flexibility of Employer-based training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.

Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops.

To enquire or enrol in the next intake please email workbased.cp@nmtafe.wa.edu.au .

Free in 2023

This course will be FREE from 1 January 2023. The course fees are 100 per cent subsidised by the WA State Government.

Some eligibility conditions apply for the free training, and other fees may apply for some courses. Please see the FAQs on our Free in '23  page for further information.

This course may require you to undertake a placement or live works activity in a workplace associated with the COVID-19 mandatory vaccination policy. This means that you may be required to be triple dose vaccinated before commencing your course and/or placement. Please follow instructions/advice provided to you during enrolment/orientation.

School Leaver Non-School Leaver AQF
C Grades in Year 11 WACE General English, and OLNA; or NAPLAN 9 Band 8 C Grades in Year 11 English and Maths or equivalent Certificate II or Certificate III

We recommend that students be over the age of 18 before enrolling into this course as the employment/placement outcomes are very limited for students under the age of 18.

On campus

The typical timetable is 3 to 4 days a week, Monday through Friday, with class sessions held between 9:00am and 4:00pm.

All on campus Community Service qualifications are offered through a combined delivery approach, where we make use of both face to face on-campus practical / theory and assessment classes, as well as online / Collaborate (Blackboard) sessions. 

Approximately 80% of theory and assessment is face to face, and the remaining 20% via online / collaborate using our online learning management system Blackboard.

Collaborate sessions, are a live class run online, via Blackboard, our online learning management system.

Collaborate sessions require access to a computer and Wi-Fi; and a set of headphones is recommended. If you do not have your own device or Wi-Fi, you can access the computers in the library on your campus, local libraries and of course Wi-Fi anywhere on campus. The library also has a limited number of devices that students can borrow.

This timetable information is indicative only and subject to change.

You will need to be enrolled in the appropriate units to be offered a work placement - it is not a standard for all enrolments.

You will need to complete a minimum of 120 hours of work placement.
If you live in the local area of Perth, you will be assisted to find placement if you are unable to find one.

Please note eligibility for supervised work placement is subject to obtaining a satisfactory Police Clearance.
You will also require a Working with Children Check (WWC) if your placement involves contact with children.

Classes are delivered over four days per week for one semester when you study full-time.

As well as the in-class component, approximately three to five hours of additional study each week outside of class hours, is recommended, including private study, assignment preparation, and research.

If you don’t have access to a computer and WiFi at home, we recommend using our library computers during library hours.

On your first day you should bring your North Metropolitan TAFE confirmation of enrolment, your student ID and stationery (pen and exercise book).

As a student you will also have additional costs associated with your study, for example text  books and stationery, printing and other materials required for your assignments.

Other costs in addition to course fees may also include:

  • National Police Clearance
  • Working with Children’s Check (WWC) if required

Other job titles may include:

  • Aboriginal Intake and Referral Worker
  • Community Worker (mental health, alcohol & drugs, youth, migrant services)
  • Community Education Worker | Support Worker (Community Services) | Case Worker (Community Services)
  • Domestic Violence Worker
  • Outreach Officer
  • Early Intervention Homelessness Worker
  • Court Support Worker | Community Legal Officers
  • Information and Referral Worker
  • Tenant Advice and Advocacy Worker
  • Phone Advice Worker (Community Services)
  • Supervisor | Team Leader (Community Services)

Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations. 

Study options and next steps

Click on your preferred option below to get started with your application.

Continuous enrolment, 2023

Details
Duration 2 Years
When Continuous enrolment, 2023
Where Leederville
How Employer-based
Course fee
Tuition fee* Resource fee Total fee
General $0.00 $100.00 $100.00

*Fee disclaimers

The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2022. Please view the full list of Fee disclaimers.

Please note fees listed include all units required to gain this qualification.  If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.

Enquiries regarding fees can be made by calling us.

T 1300 300 822

Details
Duration 2 Years
When Continuous enrolment, 2023
Where Leederville
How Traineeship
Course fee
Tuition fee* Resource fee Total fee
General $0.00 $0.00 $0.00

*Fee disclaimers

The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2022. Please view the full list of Fee disclaimers.

Please note fees listed include all units required to gain this qualification.  If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.

Enquiries regarding fees can be made by calling us.

T 1300 300 822

Semester 1, 2023

Details
Duration 1 Semester
When Semester 1, 2023
Where Joondalup (Kendrew Crescent)
How On campus
Course fee
Tuition fee* Resource fee Total fee
General $0.00 $160.00 $160.00

*Fee disclaimers

The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2022. Please view the full list of Fee disclaimers.

Please note fees listed include all units required to gain this qualification.  If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.

Enquiries regarding fees can be made by calling us.

T 1300 300 822

Details
Duration 1 Semester
When Semester 1, 2023
Where Leederville
How On campus
Course fee
Tuition fee* Resource fee Total fee
General $0.00 $160.00 $160.00

*Fee disclaimers

The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2022. Please view the full list of Fee disclaimers.

Please note fees listed include all units required to gain this qualification.  If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.

Enquiries regarding fees can be made by calling us.

T 1300 300 822

Details
Duration 1 Semester
When Semester 1, 2023
Where Midland
How On campus
Course fee
Tuition fee* Resource fee Total fee
General $0.00 $160.00 $160.00

*Fee disclaimers

The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2022. Please view the full list of Fee disclaimers.

Please note fees listed include all units required to gain this qualification.  If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.

Enquiries regarding fees can be made by calling us.

T 1300 300 822

Details
Duration 12 Months
When Semester 1, 2023
Where Midland
How Combined (Online and On Campus)
Course fee
Tuition fee* Resource fee Total fee
General $0.00 $145.00 $145.00

*Fee disclaimers

The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2022. Please view the full list of Fee disclaimers.

Please note fees listed include all units required to gain this qualification.  If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.

Enquiries regarding fees can be made by calling us.

T 1300 300 822

Semester 2, 2022

Details
Duration 1 Semester
When Semester 2, 2022
Where Joondalup (Kendrew Crescent)
How On campus
Course fee
Tuition fee* Resource fee Total fee
General $1,074.06 $160.00 $1,234.06

*Fee disclaimers

The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2022. Please view the full list of Fee disclaimers.

Please note fees listed include all units required to gain this qualification.  If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.

Enquiries regarding fees can be made by calling us.

T 1300 300 822

Details
Duration 1 Semester
When Semester 2, 2022
Where Leederville
How On campus
Course fee
Tuition fee* Resource fee Total fee
General $1,074.06 $160.00 $1,234.06

*Fee disclaimers

The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2022. Please view the full list of Fee disclaimers.

Please note fees listed include all units required to gain this qualification.  If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.

Enquiries regarding fees can be made by calling us.

T 1300 300 822

Details
Duration 12 Months
When Semester 2, 2022
Where Midland
How Online
Course fee
Tuition fee* Resource fee Total fee
General $1,074.06 $45.00 $1,119.06

*Fee disclaimers

The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2022. Please view the full list of Fee disclaimers.

Please note fees listed include all units required to gain this qualification.  If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.

Enquiries regarding fees can be made by calling us.

T 1300 300 822

Get help

This form is only for course enquiries. If you would like to apply, please refer to the Study options and next steps section above.