Certificate III in Business
National ID: BSB30115 | State ID: AVR7
An introduction to Business that could take you anywhere
If you want the essential skills needed to work in an office environment and exposure to general business practices, then this qualification will help you on your way.
Study this course and you'll gain skills and knowledge needed to work in various roles in an office in any industry. You'll become familiar with trading with other businesses, customer service, creating business and text documents using business software, and business processes.
Keen to get started? We offer this course on campus and online.
Gain these skills
- Knowledge of workplace health and safety legislation and how it applies to the workplace
- Organise workplace information and schedules, and prioritise work tasks
- Design and produce business and digital text documents, and spreadsheets
Is this course right for me?
I have the following attributes:
- A desire to assist people in their work duties
- Would like to develop existing verbal and written communication skills
- Keen to develop planning and organisational skills
- Able to relate to people from a range of cultures
Entrance Requirements
Important information
Job opportunities
Further study
How to apply
Entrance Requirements
| School Leaver |
Non-School Leaver |
AQF |
| OLNA or NAPLAN 9 Band 8 |
C Grades in Year 10 English and Maths or equivalent |
Certificate I or Certificate II |
Job opportunities
Other job titles may include:
- Office Admin | Office Assistant
- Customer Service Advisor | Customer Service Officer
Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations.
Further study
North Metropolitan TAFE offers you a range of further study opportunities, see below for a list of related courses.
How to apply
On campus (full-time)
To apply to study on campus (full-time) through TAFE Admissions please go to tasonline.tafe.wa.edu.au
Other study types
For all other study types eg part-time or online visit our Apply and Enrol page.
Apprenticeships and traineeships
To commence an apprenticeship or traineeship, you must be employed in a training contract by an appropriate organisation to study, head to our Apprenticeships and traineeships page for more details.
Delivery location, important dates and study options
Continuous enrolment, 2020
Perth (Northbridge) - Traineeship / Workbased
Details
Fees and charges
Units
Overview
| Duration |
1 year/s |
| When |
Continuous enrolment |
| Where |
Perth (Northbridge) |
| How |
Employer-based
|
Fees and charges
View our Indicative Fees list
Local full time students
Course fees are made up of two components, tuition fees and resource fees.
Tuition fees are determined by multiplying the course fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit. They are not the hours of training or instruction.
Resource fees are charges for material that are essential to a course or unit, and are purchased by NMT to be used by students during the course.
Fees may vary depending on the units you are enrolled in so an approximate amount has been shown. You will be given the exact amount of your fees at enrolment. Part time student fees will vary depending on the number of units you are enrolled in.
Please note, you may also need to buy textbooks or equipment for your course.
International Students
Check TAFE International WA to confirm this course is available to international students. You will pay your tuition fees to TIWA.
Units
Core
| National ID |
Unit Title |
| BSBWHS302 |
Apply knowledge of WHS legislation in the workplace |
Elective
| National ID |
Unit Title |
| BSBADM307 |
Organise schedules |
| BSBADM311 |
Maintain business resources |
| BSBADM405 |
Organise meetings |
| BSBCMM301 |
Process customer complaints |
| BSBCRT301 |
Develop and extend critical and creative thinking skills |
| BSBCUS301 |
Deliver and monitor a service to customers |
| BSBDIV301 |
Work effectively with diversity |
| BSBFIA301 |
Maintain financial records |
| BSBFLM303 |
Contribute to effective workplace relationships |
| BSBFLM305 |
Support operational plan |
| BSBFLM306 |
Provide workplace information and resourcing plans |
| BSBFLM309 |
Support continuous improvement systems and processes |
| BSBFLM311 |
Support a workplace learning environment |
| BSBFLM312 |
Contribute to team effectiveness |
| BSBIND201 |
Work effectively in a business environment |
| BSBINM301 |
Organise workplace information |
| BSBINM302 |
Utilise a knowledge management system |
| BSBINN301 |
Promote innovation in a team environment |
| BSBIPR301 |
Comply with organisational requirements for protection and use of intellectual property |
| BSBITU213 |
Use digital technologies to communicate remotely |
| BSBITU306 |
Design and produce business documents |
| BSBITU309 |
Produce desktop published documents |
| BSBITU311 |
Use simple relational databases |
| BSBITU312 |
Create electronic presentations |
| BSBITU313 |
Design and produce digital text documents |
| BSBITU314 |
Design and produce spreadsheets |
| BSBITU315 |
Purchase goods and services online |
| BSBPRO301 |
Recommend products and services |
| BSBPUR301 |
Purchase goods and services |
| BSBSUS401 |
Implement and monitor environmentally sustainable work practices |
| BSBWHS201 |
Contribute to health and safety of self and others |
| BSBWOR301 |
Organise personal work priorities and development |
| BSBWOR302 |
Work effectively as an off-site worker |
| BSBWRT301 |
Write simple documents |
| FNSACC313 |
Perform financial calculations |
Apply now
Ready to apply for this course? Check out the
apply and enrol page for more information.
Perth (Northbridge) - Traineeship / Workbased
Details
Fees and charges
Units
Overview
| Duration |
1 year/s |
| When |
Continuous enrolment |
| Where |
Perth (Northbridge) |
| How |
Employer-based
Traineeship
|
Fees and charges
View our Indicative Fees list
Local full time students
Course fees are made up of two components, tuition fees and resource fees.
Tuition fees are determined by multiplying the course fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit. They are not the hours of training or instruction.
Resource fees are charges for material that are essential to a course or unit, and are purchased by NMT to be used by students during the course.
Fees may vary depending on the units you are enrolled in so an approximate amount has been shown. You will be given the exact amount of your fees at enrolment. Part time student fees will vary depending on the number of units you are enrolled in.
Please note, you may also need to buy textbooks or equipment for your course.
International Students
Check TAFE International WA to confirm this course is available to international students. You will pay your tuition fees to TIWA.
Units
Core
| National ID |
Unit Title |
| BSBWHS302 |
Apply knowledge of WHS legislation in the workplace |
Elective
| National ID |
Unit Title |
| BSBADM307 |
Organise schedules |
| BSBADM311 |
Maintain business resources |
| BSBADM405 |
Organise meetings |
| BSBCMM301 |
Process customer complaints |
| BSBCRT301 |
Develop and extend critical and creative thinking skills |
| BSBCUS301 |
Deliver and monitor a service to customers |
| BSBDIV301 |
Work effectively with diversity |
| BSBFIA301 |
Maintain financial records |
| BSBFLM303 |
Contribute to effective workplace relationships |
| BSBFLM305 |
Support operational plan |
| BSBFLM306 |
Provide workplace information and resourcing plans |
| BSBFLM309 |
Support continuous improvement systems and processes |
| BSBFLM311 |
Support a workplace learning environment |
| BSBFLM312 |
Contribute to team effectiveness |
| BSBIND201 |
Work effectively in a business environment |
| BSBINM301 |
Organise workplace information |
| BSBINM302 |
Utilise a knowledge management system |
| BSBINN301 |
Promote innovation in a team environment |
| BSBIPR301 |
Comply with organisational requirements for protection and use of intellectual property |
| BSBITU213 |
Use digital technologies to communicate remotely |
| BSBITU306 |
Design and produce business documents |
| BSBITU309 |
Produce desktop published documents |
| BSBITU311 |
Use simple relational databases |
| BSBITU312 |
Create electronic presentations |
| BSBITU313 |
Design and produce digital text documents |
| BSBITU314 |
Design and produce spreadsheets |
| BSBITU315 |
Purchase goods and services online |
| BSBPRO301 |
Recommend products and services |
| BSBPUR301 |
Purchase goods and services |
| BSBSUS401 |
Implement and monitor environmentally sustainable work practices |
| BSBWHS201 |
Contribute to health and safety of self and others |
| BSBWOR301 |
Organise personal work priorities and development |
| BSBWOR302 |
Work effectively as an off-site worker |
| BSBWRT301 |
Write simple documents |
| FNSACC313 |
Perform financial calculations |
Apply now
Ready to apply for this course? Check out the
apply and enrol page for more information.
Semester 1, 2020
Perth (Northbridge) - On Campus
Details
Fees and charges
Units
Overview
| Duration |
1 semester/s |
| When |
Semester 1, 2020 |
| Where |
Perth (Northbridge) |
| How |
On campus
|
Fees and charges
View our Indicative Fees list
Local full time students
Course fees are made up of two components, tuition fees and resource fees.
Tuition fees are determined by multiplying the course fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit. They are not the hours of training or instruction.
Resource fees are charges for material that are essential to a course or unit, and are purchased by NMT to be used by students during the course.
Fees may vary depending on the units you are enrolled in so an approximate amount has been shown. You will be given the exact amount of your fees at enrolment. Part time student fees will vary depending on the number of units you are enrolled in.
Please note, you may also need to buy textbooks or equipment for your course.
International Students
Check TAFE International WA to confirm this course is available to international students. You will pay your tuition fees to TIWA.
Units
Core
| National ID |
Unit Title |
| BSBWHS302 |
Apply knowledge of WHS legislation in the workplace |
Elective
| National ID |
Unit Title |
| BSBADM307 |
Organise schedules |
| BSBCUS301 |
Deliver and monitor a service to customers |
| BSBINM301 |
Organise workplace information |
| BSBITU213 |
Use digital technologies to communicate remotely |
| BSBITU306 |
Design and produce business documents |
| BSBITU313 |
Design and produce digital text documents |
| BSBITU314 |
Design and produce spreadsheets |
| BSBPRO301 |
Recommend products and services |
| BSBPUR301 |
Purchase goods and services |
| BSBWOR301 |
Organise personal work priorities and development |
| BSBWRT301 |
Write simple documents |
Apply now
Ready to apply for this course? Check out the
apply and enrol page for more information.
Perth (Northbridge) - Online - Term 1 Intake
Details
Fees and charges
Units
Overview
| Duration |
4 semester/s |
| When |
Semester 1, 2020 |
| Where |
Perth (Northbridge) |
| How |
Online
|
Fees and charges
View our Indicative Fees list
Local full time students
Course fees are made up of two components, tuition fees and resource fees.
Tuition fees are determined by multiplying the course fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit. They are not the hours of training or instruction.
Resource fees are charges for material that are essential to a course or unit, and are purchased by NMT to be used by students during the course.
Fees may vary depending on the units you are enrolled in so an approximate amount has been shown. You will be given the exact amount of your fees at enrolment. Part time student fees will vary depending on the number of units you are enrolled in.
Please note, you may also need to buy textbooks or equipment for your course.
International Students
Check TAFE International WA to confirm this course is available to international students. You will pay your tuition fees to TIWA.
Units
Core
| National ID |
Unit Title |
| BSBWHS302 |
Apply knowledge of WHS legislation in the workplace |
| BSBWHS302 |
Apply knowledge of WHS legislation in the workplace |
Elective
| National ID |
Unit Title |
| BSBADM307 |
Organise schedules |
| BSBADM307 |
Organise schedules |
| BSBCRT301 |
Develop and extend critical and creative thinking skills |
| BSBCRT301 |
Develop and extend critical and creative thinking skills |
| BSBCUS301 |
Deliver and monitor a service to customers |
| BSBCUS301 |
Deliver and monitor a service to customers |
| BSBITU306 |
Design and produce business documents |
| BSBITU306 |
Design and produce business documents |
| BSBITU309 |
Produce desktop published documents |
| BSBITU309 |
Produce desktop published documents |
| BSBITU312 |
Create electronic presentations |
| BSBITU312 |
Create electronic presentations |
| BSBITU313 |
Design and produce digital text documents |
| BSBITU313 |
Design and produce digital text documents |
| BSBITU314 |
Design and produce spreadsheets |
| BSBITU314 |
Design and produce spreadsheets |
| BSBWHS201 |
Contribute to health and safety of self and others |
| BSBWHS201 |
Contribute to health and safety of self and others |
| BSBWRT301 |
Write simple documents |
| BSBWRT301 |
Write simple documents |
| FNSACC313 |
Perform financial calculations |
| FNSACC313 |
Perform financial calculations |
Perth (Northbridge) - Online - Term 2 Intake
Details
Fees and charges
Units
Overview
| Duration |
4 semester/s |
| When |
Semester 1, 2020 |
| Where |
Perth (Northbridge) |
| How |
Online
|
Fees and charges
View our Indicative Fees list
Local full time students
Course fees are made up of two components, tuition fees and resource fees.
Tuition fees are determined by multiplying the course fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit. They are not the hours of training or instruction.
Resource fees are charges for material that are essential to a course or unit, and are purchased by NMT to be used by students during the course.
Fees may vary depending on the units you are enrolled in so an approximate amount has been shown. You will be given the exact amount of your fees at enrolment. Part time student fees will vary depending on the number of units you are enrolled in.
Please note, you may also need to buy textbooks or equipment for your course.
International Students
Check TAFE International WA to confirm this course is available to international students. You will pay your tuition fees to TIWA.
Units
Core
| National ID |
Unit Title |
| BSBWHS302 |
Apply knowledge of WHS legislation in the workplace |
| BSBWHS302 |
Apply knowledge of WHS legislation in the workplace |
Elective
| National ID |
Unit Title |
| BSBADM307 |
Organise schedules |
| BSBADM307 |
Organise schedules |
| BSBCRT301 |
Develop and extend critical and creative thinking skills |
| BSBCRT301 |
Develop and extend critical and creative thinking skills |
| BSBCUS301 |
Deliver and monitor a service to customers |
| BSBCUS301 |
Deliver and monitor a service to customers |
| BSBITU306 |
Design and produce business documents |
| BSBITU306 |
Design and produce business documents |
| BSBITU309 |
Produce desktop published documents |
| BSBITU309 |
Produce desktop published documents |
| BSBITU312 |
Create electronic presentations |
| BSBITU312 |
Create electronic presentations |
| BSBITU313 |
Design and produce digital text documents |
| BSBITU313 |
Design and produce digital text documents |
| BSBITU314 |
Design and produce spreadsheets |
| BSBITU314 |
Design and produce spreadsheets |
| BSBWHS201 |
Contribute to health and safety of self and others |
| BSBWHS201 |
Contribute to health and safety of self and others |
| BSBWRT301 |
Write simple documents |
| BSBWRT301 |
Write simple documents |
| FNSACC313 |
Perform financial calculations |
| FNSACC313 |
Perform financial calculations |
Semester 2, 2020
Joondalup (Kendrew Crescent) - On Campus
Details
Fees and charges
Units
Overview
| Duration |
1 semester/s |
| When |
Semester 2, 2020 |
| Where |
Joondalup (Kendrew Crescent) |
| How |
On campus
|
Fees and charges
View our Indicative Fees list
Local full time students
Course fees are made up of two components, tuition fees and resource fees.
Tuition fees are determined by multiplying the course fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit. They are not the hours of training or instruction.
Resource fees are charges for material that are essential to a course or unit, and are purchased by NMT to be used by students during the course.
Fees may vary depending on the units you are enrolled in so an approximate amount has been shown. You will be given the exact amount of your fees at enrolment. Part time student fees will vary depending on the number of units you are enrolled in.
Please note, you may also need to buy textbooks or equipment for your course.
International Students
Check TAFE International WA to confirm this course is available to international students. You will pay your tuition fees to TIWA.
Units
Core
| National ID |
Unit Title |
| BSBWHS302 |
Apply knowledge of WHS legislation in the workplace |
Elective
| National ID |
Unit Title |
| BSBADM307 |
Organise schedules |
| BSBCUS301 |
Deliver and monitor a service to customers |
| BSBINM301 |
Organise workplace information |
| BSBITU213 |
Use digital technologies to communicate remotely |
| BSBITU306 |
Design and produce business documents |
| BSBITU313 |
Design and produce digital text documents |
| BSBITU314 |
Design and produce spreadsheets |
| BSBPRO301 |
Recommend products and services |
| BSBPUR301 |
Purchase goods and services |
| BSBWOR301 |
Organise personal work priorities and development |
| BSBWRT301 |
Write simple documents |
Apply now
Ready to apply for this course? Check out the
apply and enrol page for more information.
Perth (Northbridge) - On Campus
Details
Fees and charges
Units
Overview
| Duration |
1 semester/s |
| When |
Semester 2, 2020 |
| Where |
Perth (Northbridge) |
| How |
On campus
|
Fees and charges
View our Indicative Fees list
Local full time students
Course fees are made up of two components, tuition fees and resource fees.
Tuition fees are determined by multiplying the course fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit. They are not the hours of training or instruction.
Resource fees are charges for material that are essential to a course or unit, and are purchased by NMT to be used by students during the course.
Fees may vary depending on the units you are enrolled in so an approximate amount has been shown. You will be given the exact amount of your fees at enrolment. Part time student fees will vary depending on the number of units you are enrolled in.
Please note, you may also need to buy textbooks or equipment for your course.
International Students
Check TAFE International WA to confirm this course is available to international students. You will pay your tuition fees to TIWA.
Units
Core
| National ID |
Unit Title |
| BSBWHS302 |
Apply knowledge of WHS legislation in the workplace |
Elective
| National ID |
Unit Title |
| BSBADM307 |
Organise schedules |
| BSBCUS301 |
Deliver and monitor a service to customers |
| BSBINM301 |
Organise workplace information |
| BSBITU213 |
Use digital technologies to communicate remotely |
| BSBITU306 |
Design and produce business documents |
| BSBITU313 |
Design and produce digital text documents |
| BSBITU314 |
Design and produce spreadsheets |
| BSBPRO301 |
Recommend products and services |
| BSBPUR301 |
Purchase goods and services |
| BSBWOR301 |
Organise personal work priorities and development |
| BSBWRT301 |
Write simple documents |
Apply now
Ready to apply for this course? Check out the
apply and enrol page for more information.
Perth (Northbridge) - Online - Term 3 Intake
Details
Fees and charges
Units
Overview
| Duration |
4 semester/s |
| When |
Semester 2, 2020 |
| Where |
Perth (Northbridge) |
| How |
Online
|
Fees and charges
View our Indicative Fees list
Local full time students
Course fees are made up of two components, tuition fees and resource fees.
Tuition fees are determined by multiplying the course fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit. They are not the hours of training or instruction.
Resource fees are charges for material that are essential to a course or unit, and are purchased by NMT to be used by students during the course.
Fees may vary depending on the units you are enrolled in so an approximate amount has been shown. You will be given the exact amount of your fees at enrolment. Part time student fees will vary depending on the number of units you are enrolled in.
Please note, you may also need to buy textbooks or equipment for your course.
International Students
Check TAFE International WA to confirm this course is available to international students. You will pay your tuition fees to TIWA.
Units
Core
| National ID |
Unit Title |
| BSBWHS302 |
Apply knowledge of WHS legislation in the workplace |
| BSBWHS302 |
Apply knowledge of WHS legislation in the workplace |
Elective
| National ID |
Unit Title |
| BSBADM307 |
Organise schedules |
| BSBADM307 |
Organise schedules |
| BSBCRT301 |
Develop and extend critical and creative thinking skills |
| BSBCRT301 |
Develop and extend critical and creative thinking skills |
| BSBCUS301 |
Deliver and monitor a service to customers |
| BSBCUS301 |
Deliver and monitor a service to customers |
| BSBITU306 |
Design and produce business documents |
| BSBITU306 |
Design and produce business documents |
| BSBITU309 |
Produce desktop published documents |
| BSBITU309 |
Produce desktop published documents |
| BSBITU312 |
Create electronic presentations |
| BSBITU312 |
Create electronic presentations |
| BSBITU313 |
Design and produce digital text documents |
| BSBITU313 |
Design and produce digital text documents |
| BSBITU314 |
Design and produce spreadsheets |
| BSBITU314 |
Design and produce spreadsheets |
| BSBWHS201 |
Contribute to health and safety of self and others |
| BSBWHS201 |
Contribute to health and safety of self and others |
| BSBWRT301 |
Write simple documents |
| BSBWRT301 |
Write simple documents |
| FNSACC313 |
Perform financial calculations |
| FNSACC313 |
Perform financial calculations |
Perth (Northbridge) - Online - Term 4 Intake
Details
Fees and charges
Units
Overview
| Duration |
4 semester/s |
| When |
Semester 2, 2020 |
| Where |
Perth (Northbridge) |
| How |
Online
|
Fees and charges
View our Indicative Fees list
Local full time students
Course fees are made up of two components, tuition fees and resource fees.
Tuition fees are determined by multiplying the course fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit. They are not the hours of training or instruction.
Resource fees are charges for material that are essential to a course or unit, and are purchased by NMT to be used by students during the course.
Fees may vary depending on the units you are enrolled in so an approximate amount has been shown. You will be given the exact amount of your fees at enrolment. Part time student fees will vary depending on the number of units you are enrolled in.
Please note, you may also need to buy textbooks or equipment for your course.
International Students
Check TAFE International WA to confirm this course is available to international students. You will pay your tuition fees to TIWA.
Units
Core
| National ID |
Unit Title |
| BSBWHS302 |
Apply knowledge of WHS legislation in the workplace |
| BSBWHS302 |
Apply knowledge of WHS legislation in the workplace |
Elective
| National ID |
Unit Title |
| BSBADM307 |
Organise schedules |
| BSBADM307 |
Organise schedules |
| BSBCRT301 |
Develop and extend critical and creative thinking skills |
| BSBCRT301 |
Develop and extend critical and creative thinking skills |
| BSBCUS301 |
Deliver and monitor a service to customers |
| BSBCUS301 |
Deliver and monitor a service to customers |
| BSBITU306 |
Design and produce business documents |
| BSBITU306 |
Design and produce business documents |
| BSBITU309 |
Produce desktop published documents |
| BSBITU309 |
Produce desktop published documents |
| BSBITU312 |
Create electronic presentations |
| BSBITU312 |
Create electronic presentations |
| BSBITU313 |
Design and produce digital text documents |
| BSBITU313 |
Design and produce digital text documents |
| BSBITU314 |
Design and produce spreadsheets |
| BSBITU314 |
Design and produce spreadsheets |
| BSBWHS201 |
Contribute to health and safety of self and others |
| BSBWHS201 |
Contribute to health and safety of self and others |
| BSBWRT301 |
Write simple documents |
| BSBWRT301 |
Write simple documents |
| FNSACC313 |
Perform financial calculations |
| FNSACC313 |
Perform financial calculations |
Business and Finance
Page last updated March 19, 2020
