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CHC22015 Certificate II in Community Services

National ID: CHC22015 State ID: AWJ7
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Open the door to a career in community services

This course will introduce you to the community services industry. You'll gain the essential theoretical knowledge and practical skills to work with people in a community or health setting by completing this qualification.

Start on your path to a career in Community Services, Aged Care, Children's Services or Disability Services.

General Education Dual Qualification for Adults

North Metropolitan TAFE is excited to be offering this course as part of a dual qualification designed specifically for adults (18 years and over) who want to improve their reading, writing and employability skills. On successful completion of the program, you'll gain a Certificate II in Community Services and a Certificate II in General Education for Adults. The Maths and English covered in the Certificate II in General Education for Adults is approximately equivalent to Year 10 level and when successfully completed this course will meet the entry requirements for most Certificate III TAFE courses or employment.

It will advance your opportunity to further your studies and open the door to a career in community and health services.

See the Certificate II in General Education for Adults for more information.

Please note that all General Education students are required to participate in an interview and assessment as part of the application process. This will help determine if the course you have chosen is a good fit for you and at an appropriate level. Please note we have limited places for our courses and attending the interview does not guarantee you a place.

  • Communication and working in health or community services
  • Organisation and completing daily work activities
  • Working with diverse people
  • Workplace health and safety

I have the following attributes:

  • Enjoy assisting people
  • Friendly, patient, empathetic and have a positive outlook
  • Ability to maintain confidentiality
  • Sound sensible decision-making skills
  • Good communication and interpersonal skills
  • Able to work independently and to participate constructively in teams


Employer-based training offers a flexible, self-paced study program which combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification.

This means every time you go to work you are learning and demonstrating competence whilst working towards your qualification. The flexibility of Employer-based training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.

Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops.

To enquire or enrol please fill out the Course Enquiry Form

This qualification is directly aligned with priority industry areas where jobs are today, and into the future. As part of the state government Lower fees, local skills program, through to 31 December 2025 you'll only pay half the tuition fees (plus resource fee) capped at $1,200; or $400 if you're aged 15—24 or eligible for a concession.

^ You will pay half price for the tuition fees on the Lower fees, local skills qualifications, however other fees may apply such as Resource fees that are specific to your course. For full details see our Half price courses page.

If this course is deemed competitive, you will be informed during your application via TAFE Admissions and additional entrance requirements will apply.

School Leaver Non-School Leaver AQF
OLNA or NAPLAN 9 Band 8 C Grades in Year 10 English and Maths or equivalent Certificate I or Certificate II

You'll be able to access your personal timetable (find out how here), once you have paid your fees. In the meantime the information below provides an indication of the time commitment required to complete this course, depending on your study option.

On campus

The typical General Education timetable is face-to-face 2 to 3 days a week, Monday through Thursday, with class sessions held between 9:30am and 2:45pm.

This timetable information is indicative only and subject to change.

Study outside of class hours, including private study, assignment preparation, and research will be required to successfully complete your course.

Bring your own device (BYOD) is encouraged but not essential. If you don’t have access to a computer and WiFi at home, we recommend using our library computers during library hours.

As a student you will also have additional costs associated with your study, for example text books and stationery, printing and other materials required for your assignments.

Other job titles may include:

  • Personal Care Worker
  • Personal Care Giver
  • Home Helper
  • Assistant Community Services Worker

Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations. 

Visit one of our four Jobs and Skills Centres located at NMT's Balga, Joondalup, Midland and Perth campuses for free career planning advice and job search support.

Study options and next steps

Click on your preferred option below to get started with your application.

Semester 1, 2023

Leederville - On Campus dual with 22472VIC

Duration 2 Semesters
When Semester 1, 2023
Where Leederville
How On campus
Course fee
Tuition fee* Resource fee Total fee
General $380.70 $180.00 $560.70
Concession $112.80 $180.00 $292.80

Half price fees

The Lower fees, local skills (half price) discount and fee caps have already been applied to the Tuition fees displayed above.  Please note that fee caps only apply to the calendar year, so multi-semester courses across more than one calendar year may have a higher fee. See the Half price courses page for more details.

Lower fees, local skills are available to residents of Western Australia, and temporary residents holding certain visa types.  They are not available for people living outside of Western Australia, or international students.  Full eligibility details are available on our Half price courses page.

Enquiries regarding fees can be made by calling us.
T  1300 300 822


*Fee disclaimers

The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis in 2022. Please view the full list of Fee disclaimers.

Please note fees listed include all units required to gain this qualification.  If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.

Enquiries regarding fees can be made by calling us.

T 1300 300 822

Get help

This form is only for course enquiries. If you would like to apply, please refer to the Study options and next steps section above.