Menu Menu

Courses to get you there - Receptionist | Customer Service Officer

^ You will pay half price for the tuition fees on the Lower fees, local skills qualifications, however other fees may apply such as Resource fees that are specific to your course. For full details see our Half price courses page.
Half price^ Online
^ You will pay half price for the tuition fees on the Lower fees, local skills qualifications, however other fees may apply such as Resource fees that are specific to your course. For full details see our Half price courses page.
Showing: of results. Clear all filters
National ID: BSB30120
State ID: BFS5
Industry Business and Finance
Online

Certificate III in Business

Work in various roles in an office in any industry

This course will give you the essential skills needed to work in an office environment and exposure to general business practices including trading with other businesses, customer service, creating business and text documents using business software.

Get ready to establish your career in business with this new and exciting qualification

This course will enable you to learn and use in-demand skills practiced across a wide range of industries and you'll gain skills and knowledge needed to work in various roles in wide variety of business settings.

While studying in our simulated work environment you'll learn how to work in teams, empower your creative and critical thinking and learn to use sustainable work practices. You will also explore the importance of workplace wellness and safety, learn and deliver excellent customer service and the creation of a variety of business and digital documents using the latest computing software.

Certificate III
National ID: BSB40120
State ID: BFR1
Industry Business and Finance
Half price^
Online

Certificate IV in Business

Gain a strong foundation in current business trends

This course will give you a broad range of business skills and on completion you can continue your studies with the Diploma of Business.

Gain a strong foundation in current business trends

In our cutting-edge simulated business workplace you will experience an environment that reflects current industry trends and replicates organisational operations.  
This brand new Simulated Workplace provides a co-working space and prepares you for employment in a range of different business models.

You'll develop skills needed to use social media to engage with and appeal to customers and stakeholders to grow the business, making you work-ready and digitally savvy.
You will interact with others, consult and negotiate, problem solve, critically assess and use the latest technology to plan and organise operations. All under the expert guidance of trainers with expertise and knowledge of business operations in changing and evolving environments.

Certificate IV
National ID: BSB50120
State ID: BFT3
Industry Business and Finance

Diploma of Business

Expand your business skills

Gain the skills and knowledge needed to work in a variety of roles across a range of business functions, such as executive officer, project administrator or office manager. You will develop skills including critical and analytical thinking, operational planning and strategic decision making .

Expand your business skills and learn to build effective relationships

Completion of this course will give you the necessary skills needed to manage effectively in a flexible, agile environment and lead and support employees with changing expectations.  

Learning takes place in classrooms, computer labs and our simulated business, giving you the opportunity to put your skills into practice. In our simulated business, you will use effective leadership skills and technology to manage, lead and develop teams. You will apply strong communication skills as you liaise with diverse stakeholders, and use project management skills to meet deadlines and budgetary requirements.  Thinking critically and analytically you’ll solve business problems with a focus on achieving goals and objectives, and implement strategies and processes based on findings from analysing financial and operational information.  

If you want to be an effective leader who inspires team members to exceed expectations, then our Diploma of Business qualification will give you the skills to succeed.  

Diploma
National ID: BSB30120
State ID: AC46
Industry Business and Finance

Certificate III in Business (Administration)

Gain fundamental business and administrative knowledge and skills for current industry.

This course will give you skills and knowledge to work in a range of roles across a variety of environments and settings.

Administrators are the key to an efficiently run organisation

Once you've completed this qualification you'll be prepared for roles involving the development of business documents, organisation of work priorities, workplace safety, sustainable practices, communication and critical thinking in team strategies, receipt and purchase documentation.

Certificate III
National ID: BSB40120
State ID: AC49
Industry Business and Finance
Half price^

Certificate IV in Business (Administration)

Gain a strong foundation in current business trends

You'll learn to develop specialist skills applicable in a wide variety of administrative contexts.

Gain a strong foundation in current business trends

In our cutting-edge simulated business workplace you will experience an environment that reflects current industry trends and replicates organisational operations.  

You'll develop specialist skills applicable in a wide variety of administrative contexts. You will interact with others, consult and negotiate, problem solve, critically assess and use the latest technology to carry out a range of administrative tasks. All under the expert guidance of trainers with expertise and knowledge of business operations in changing and evolving environments.

Certificate IV
National ID: BSB40120
State ID: AC48
Industry Business and Finance
Half price^

Certificate IV in Business (Leadership)

Gain fundamental skills for future business leaders

You will learn to build workplace relationships, work in teams,think critically and apply creative solutions, and use digital applications, including to social media, for communication.

Gain fundamental skills for future business leaders

This qualification will prepare you with relevant business skills and knowledge to demonstrate leadership skills, apply critical thinking, deal with business relationships, promote innovation and complete business documentation. Enhance your existing skills or get the training you need to take on new roles.

Certificate IV
National ID: BSB50120
State ID: AC91
Industry Business and Finance

Diploma of Business (Leadership)

Be an effective leader who inspires team members to exceed expectations.

Gain effective leadership skills, strong communication skills and technology to manage, lead and develop teams.

Learn to manage effectively in a flexible and agile environment.  

Today’s managers need to manage effectively in a flexible and agile environment and lead and support employees with changing expectations.

The course is designed to provide practical application of skills, where the learning takes place in classrooms, computer labs and our simulated business.

As a manager in our simulated business, you will use effective leadership skills and technology to manage, lead and develop teams.  Strong communication skills are utilised as you liaise with diverse stakeholders, and project management skills are used to meet deadlines and budgetary requirements. 

Thinking critically and analytically you’ll solve business problems with a focus on achieving goals and objectives, and implement strategies and processes based on findings from analysing financial and operational information.  

If you want to be an effective leader who inspires team members to exceed expectations, then our Diploma of Business (Leadership) qualification will give you the skills to succeed.  

Diploma
National ID: BSB30120
State ID: AC47
Industry Business and Finance
Online

Certificate III in Business (Medical Administration)

Work in medical administration

This course will give you skills and knowledge specific to a medical practice environment including administration processes and how to use medical software.

Want to make a start within medical administration?

This course will give you the necessary skills and knowledge to work in a small health service such as a medical reception, allied health service or hospital setting.

You will study business office units alongside specialised medical units that will equip you with the skills to meet the current needs of the medical industry. You will learn to work in teams, communicate effectively, empower your critical and creative thinking and learn computing skills using current software.

Certificate III
Sorry, no results were returned. Try modifying the filters.