Community services is a sector that is continually growing. Work is available in the not-for-profit, private and government sectors, in areas as broad as youth programs, alcohol and drug centres, non-clinical mental health settings, financial counselling, multicultural services, and disability and aged care programs.
Community services is a rewarding career path that will see you helping people in various ways. You will promote community cohesion and equality, helping people access services that will improve their quality of life. You will be able to better inform, advocate for and empower individuals or groups in a range of community settings.
During your training you will develop new skills in communication, case management, client work and advocacy, learning from real stories and examples which are delivered through a combination of lectures, guest speakers and a supervised field placement in a community services organisation.
Course list
Certificate IV in Alcohol and Other Drugs
Make a difference to the lives of others
Assist with supporting clients with alcohol and drug issuesMake a difference to the lives of others
This qualification focuses on providing assessment and support to clients with alcohol and drug issues. You will learn about interviewing in the initial client assessment, responding to crisis, working with people with mental health concerns, and providing alcohol and other drugs (AOD) interventions.
This qualification is part of the Lower fees, local skills program where you'll pay only half of the standard course fees.
COVID-19 Direct Care Skill Set (Fee Free)
This skill set is free for everyone
This skill set was developed in consultation with WA employers in the aged care and disability services sectors and the Community Services, Health and Education Training Council to get you job ready for entry-level employment.This skill set is free for everyone
This COVID-19 Direct Care skill set was developed in consultation with WA employers in the aged care and disability services sectors and the Community Services, Health and Education Training Council. It contains three units of competency chosen to get you job ready for entry-level employment.
- HLTINF001 Comply with infection prevention and control policies and proceduresÂ
- HLTWHS005 Conduct manual tasks safelyÂ
- CHCCCS011 Meet personal support needsÂ
Clinical Care for Aged Care Workers Skill Set
Get equipped to provide a high level of care in the aged care sector
This skill set is most suited to those working within the aged care sector. It has been established to provide you with additional clinical and assessment skills.Gain the skills you need to equip you to provide a high level of care in the aged care sector
The Aged Care Standards highlight the importance of providing safe clinical care to residents with a focus on recognising individual client needs and assessing and reporting changes in a resident's condition. This skill set has been established to provide you with additional clinical skills and assessment skills if you are working within the aged care sector.
Residents within the aged care sector have increasingly complex health care needs and higher acuity levels. The skills gained from this skill set will enable you to work with and support the Registered Nurse in the assessment of clients and delivery of clinical care. Â The units have a focus on medication and recognising and reporting signs of deterioration in clients.
This skill set is most suited to those working within the aged care sector.
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Advanced Diploma of Community Sector Management
Become a leader in the community services industry
Build on your existing skills and develop your expertise as a senior administrative worker within the community services industry while you work.Become a leader in the community services industry
Learn to coordinate and manage small community service groups or branches/departments of large community organisations.
By completing this course you'll build upon your existing skills and develop your expertise as a senior administrative worker within the community services industry.Â
You may also use your existing workplace experience to gain credit for some aspects of this course.
This course is only delivered through an employer-based study mode, participants will need to be employed in a role that includes a moderate level of management in order to complete this qualification.
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Certificate II in Community Services
Open the door to a career in community services
Gain an introduction to the community services industry and practical skills to get started in the community services industry.This qualification is part of the Lower fees, local skills program where you'll pay only half of the standard course fees.
Open the door to a career in community services
This course will introduce you to the community services industry. You'll gain the essential theoretical knowledge and practical skills by completing this qualification.
Start on your path to a career in Community Services, Aged Care, Children's Services or Disability Services.
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Certificate III in Community Services
There is an ongoing skill shortage in Community Services
Gain an insight into the community services sector including mental health, alcohol and other drug services and domestic violence services. This course is ideal for support workers, case workers and client contact officers.This qualification is part of the Lower fees, local skills program where you'll pay only half of the standard course fees.
There is an ongoing skill shortage in Community Services
This entry level course is ideal for support workers, case workers and client contact officers; generally, positions with direct contact with clients, providing  day-to-day support.
All of our Community Service qualifications have flexible training delivery modes and the option to study on the job. This means you get the most relevant skills and the opportunity to form industry contacts.
You'll also be mentored by attentive and caring lecturers who have extensive experience in the industry.
Certificate IV in Community Services
Further your skills in developing services and programs for the community
There is an ongoing skill shortage in the community services industry and as part of this qualification you will get to apply your learning through a work placement*.This qualification is part of the Lower fees, local skills program where you'll pay only half of the standard course fees.
Further your skills in developing services and programs for the community
If you enjoy helping people and like working in a team then a career in community services could be for you. There is an ongoing skill shortage in this industry so employment prospects are high.
As part of this qualification you will undertake a work placement* where you will be able to apply the skills and knowledge you have learned.
All of our Community Service qualifications have flexible training delivery modes and the option to study on the job.
Diploma of Community Services
There is an ongoing skill shortage in Community Services.
Gain specialised skills in community services to work autonomously under broad directions from senior management, providing direct support to individuals or groups.This qualification is part of the Lower fees, local skills program where you'll pay only half of the standard course fees.
There is an ongoing skill shortage in Community Services
Complete this qualification and you could be working in community services, case management or social housing, involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
You will have specialised skills in community services and work autonomously under broad directions from senior management, providing direct support to individuals or groups. You may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.
All our community service qualifications have flexible training delivery modes and the option to study on the job. This means you get the most relevant skills and the opportunity to form industry contacts.
Community Services Crisis Support Skill Set
Gain the skills and training to respond to the immediate needs of clients in crisis
This skills set will give you the skills and training to respond to the immediate needs of clients in crisis.Gain the skills and training to respond to the immediate needs of clients in crisis
This skills set will prepare you to respond to crises in any community services setting and is suitable for anyone working in the community through paid employment or volunteering. You will learn in a safe environment through scenario-based simulations that uses actors to replicate critical situations.
Successful completion of this course may open up opportunities to work directly with clients or help with career progression. It will give you two units towards a variety of Community Services qualifications.
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Entry into Care Roles Skill Set
This skill set is free for everyone
This skill set will give you the skills and knowledge required to provide entry level support and basic client care for a range of roles and purposes within the aged care and disability support sectors.This skill set is free for everyone
The CHCSS00114 Entry Into Care Roles skill set addresses the skills and knowledge required to provide entry level support and basic client care for a range of roles and purposes within the aged care and disability support sectors.
The support provided in client care will be predominantly non-direct. The skill set is comprised of the following units.
- HLTINF001 Comply with infection prevention and control policies and procedures
- CHCCCS015 Provide individualised support
- HLTWHS002 Follow safe work practices for direct client care
Infection control Skill Set
Protect yourself and others in the community from infectious diseases
Gain an understanding of how infections are spread, ways of preventing the spread of infection and how to protect yourself and others from infection. This skill set is most suited for those that are working in the health care sector, or those that would like to acquire a new skill before returning to employment.Protect yourself and others in the community from infectious diseases
The pandemic has highlighted the importance of building the capacity and understanding of the workforce to practice safe infection control procedures. This skill set will provide you with the skills and knowledge to assist in protecting yourself and others in the community from infectious diseases.Â
You will understand how infections are spread, ways of preventing the spread of infection and how to protect yourself and others from infection. It is most suited for those that are working in the health care sector, or those that would like to acquire a new skill before returning to employment.
This online course allows you to undertake studies within your own timeframe. You will receive a short induction and ongoing support from your lecturer. Once you have completed the online study component you will be required to book into a four hour practical lab session at our Mount Lawley campus where you will practice skills and undertake a workplace assessment.
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Certificate IV in Mental Health
Focus on the support and needs of people experiencing mental health issues.
Learn about the value and principles of mental health sector and how to apply them in a recovery oriented way.This qualification is part of the Lower fees, local skills program where you'll pay only half of the standard course fees.
Develop skills to work with clients experiencing a mental health illness
This qualification focuses on the support and needs of people experiencing mental health issues. You'll learn about the value and principles of mental health sector and how to apply them in a recovery oriented way.
You will undertake a supervised or simulated work placement* where you will be able to apply the skills and knowledge you have learned.
You could find work in a variety of community contexts such as community based non-government organisations; outreach; centre-based programs; respite care; residential services; rehabilitation programs; clinical settings; or supporting people in employment.
Diploma of Mental Health
Develop the skills to work with clients experiencing a mental health illness
Learn about current approaches to mental health that focus on the person not the illness.Develop the skills to work with clients experiencing a mental health illness
You will learn about current approaches to mental health that focus on the person not the illness. The Diploma of Mental Health will enable you to undertake community service work that includes mental health.
Working in the community services industry you will provide services to clients in relation to mental health issues that may include case management, referral, advocacy, individual support, and education/health promotion services.Â
Recognise and Respond Appropriately to Domestic and Family Violence Skill Set
Be better informed about Domestic and Family Violence and help raise awareness of the issues involved
Expand your knowledge and skills and help recognise situations where people are experiencing domestic and family violence, and develop core skills and knowledge in offering support.Be better informed about Domestic and Family Violence and help raise awareness of the issues involved
Expand your knowledge and skills and help recognise situations where people are experiencing domestic and family violence, and develop core skills and knowledge in offering support.
If you are working or volunteering in a community service context and wish to learn more about domestic and family violence and how to provide immediate intervention and support this skill set will give you the knowledge you need.
It is recommended that students be over 18 or have experience in the Community Service industry.
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Safety and Protection of Children and Young People for Sports, Recreation and Community organisations Skill Set
Gain the skills required to protect children and young people engaged in community based activities
If you are in contact with children and young people through work or volunteering in a community based group or you are working with vulnerable people this course will teach you compliance with the child safety industry, regulatory and organisational requirements.Gain the skills required to protect children and young people engaged in community based activities
If you are in contact with children and young people through work or volunteering in a community based group such as a sporting club, dance or martial arts studio, training organisation, or you are working with vulnerable people this course will teach you compliance with the child safety industry, regulatory and organisational requirements. This includes identifying and controlling three child safety risks over an assessment period of one month in a community or simulated community based setting.
Working in a Trauma Informed Way in the Mental Health and Community Sector Skill Set
Work from a trauma informed care perspective
Develop your knowledge and understanding of trauma when working with people living with mental health issues in the community services and health sector.Work from a trauma informed care perspective
Develop your knowledge and understanding of trauma when working with people living with mental health issues in the community services and health sector.
Whether you are working or volunteering in the community services or mental health sectors, this skill set will help you to work from a trauma informed care perspective.
It is recommended that students be over 18 or have experience in the Community Service industry.
Certificate IV in Youth Work
Create brighter futures for young people
Learn how to create programs designed to address the needs of young people and put your skills into practice with a supervised or simulated work placement.Create brighter futures for young people
Complete this qualification and you'll have what it takes to help young people in need. You may find employment in community, government and welfare agencies.
You 'll learn how to create programs designed to address the social, behavioural, health, welfare, developmental and protection needs of young people while working to legal and ethical requirements.
During this course you will undertake a supervised or simulated work placement* where you will be able to apply the skills and knowledge you have learned.
Diploma of Youth Work
Make a positive impact in young people's lives
Gain a range of skills enabling you to respond to critical situations as well as manage finances, work safety and the work environment. This course includes a supervised work placement.Make a positive impact in young people's lives
Youth Workers coordinate and manage the development and delivery of services and programs designed to address the social, behavioural, health, welfare, developmental and protection needs of young people.
During this course you will learn skills that enable you to respond to young people in crisis and the ability to respond to critical situations as well as the management of finances, work safety and the work environment.
As part of this qualification you will undertake a supervised work placement where you will be able to apply the skills and knowledge you have learned.