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Certificate IV in Hospitality

National ID: SIT40416 | State ID: AZV8

 

Do you want a career that could take you all over the world?

When you complete the Certificate IV in Hospitality you'll be able to work as a hospitality supervisor or team leader. Job roles: bar supervisor, food and beverage manager, duty manager and concierge.

You will gain the knowledge and skills to work and supervise effectively in the hospitality industry, providing responsible service of alcohol, financial management, and enhanced customer service. You'll also learn how to manage workplace conflict, and comply with workplace health and safety.

Your qualification prepares you for roles such as:

When you complete the Certificate IV in Hospitality you will be looking at an incredibly portable supervisor or team leading career in hospitality, as a bar supervisor, food and beverage manager, duty manager, or concierge.

Further study opportunities:

SIT50416 Diploma of Hospitality

Course overview

Course details

Course Overview

Where Joondalup (Kendrew Crescent)
Northbridge Building 1
Duration

2 semesters (1 year) full time

How Full-Time
International Students (In Australia)
When This course is available for Semester 1, 2017.

When you complete the Certificate IV in Hospitality you will be looking at an incredibly portable supervisor or team leading career in hospitality, as a bar supervisor, food and beverage manager, duty manager, or concierge.

Further study opportunities:

SIT50416 Diploma of Hospitality

Please contact the college to receive an indicative price for this course.

Local full time students

Course fees are made up of two components, tuition fees and resource fees.

Tuition fees are determined by multiplying the course fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit. They are not the hours of training or instruction.

Resource fees are charges for material that are essential to a course or unit, and are purchased by NMT to be used by students during the course.

Fees may vary depending on the units you are enrolled in so an approximate amount has been shown. You will be given the exact amount of your fees at enrolment. Part time student fees will vary depending on the number of units you are enrolled in.

Please note, you may also need to buy textbooks or equipment for your course.

For details see the indicative fees list here.

International Students

If this course is available for International students you will need to pay your course fees to TIWA when you accept your offer.

Module Group Core Units

Unit Title National ID Unit of Study
MANAGE FINANCES WITHIN A BUDGET SITXFIN003 AWQ54
MONITOR WORK OPERATIONS SITXMGT001 AWQ26
MANAGE DIVERSITY IN THE WORKPLACE BSBDIV501 AUL28
IMPLEMENT AND MONITOR WORK HEALTH AND SAFETY PRACTICES SITXWHS003 AWQ15
LEAD AND MANAGE PEOPLE SITXHRM003 AWQ43
Manage diversity in the workplace BSBDIV501 AUL28
MANAGE CONFLICT SITXCOM005 AWQ63
WORK EFFECTIVELY IN HOSPITALITY SERVICE SITHIND004 AWR45
ENHANCE CUSTOMER SERVICE EXPERIENCES SITXCCS007 AWQ67
Lead and manage people AWQ43
Manage conflict AWQ63
Manage finances within a budget AWQ54
Implement and monitor work health and safety practices AWQ15
Monitor work operations AWQ26
Enhance customer service experiences AWQ67
Coach others in job skills AWQ45
Work effectively in hospitality service AWR45

Module Group Group A Elective Units

Unit Title National ID Unit of Study
USE HYGIENIC PRACTICES FOR FOOD SAFETY SITXFSA001 AWQ50
Use hygienic practices for food safety AWQ50
Use hygienic practice for hospitality service AWR46

Module Group Group B Elective Units

Unit Title National ID Unit of Study
Identify hazards, assess and control safety risks AWQ16
Conduct Sic Bo games AWR58
Access and interpret product information AWQ95
Conduct night audit AWS38
Provide advice on food AWR76
Operate a bar AWR86
Prepare quotations AWQ90
Deal Pontoon games AWR60
Provide silver service AWR74
Coordinate production of brochures and marketing materials SITXMPR001 AWQ24
Provide advice on Australian wines AWR77
Plan and implement sales activities AWQ25
Provide lost and found services AWQ71
Conduct oral communication in a language other than English AWQ34
Provide room service AWR84
Plan catering for events or functions AWR39
Provide porter services AWS40
Use hygienic practice for hospitality service AWR46
Provide housekeeping services to guests AWS31
Address protocol requirements SITXCOM004 AWQ62
Purchase goods AWQ36
Coordinate on-site event registrations AWS54
Source and use information on the events industry AWS55
Conduct Big Wheel games AWR62
Process and monitor event registrations AWS56
Conduct Rapid Baccarat games AWR52
Operate and monitor cellar systems AWR81
Conduct Rapid Roulette games AWR59
USE HYGIENIC PRACTICES FOR FOOD SAFETY SITXFSA001 AWQ50
ROSTER STAFF SITXHRM002 AWQ44
PROVIDE ADVICE ON IMPORTED WINES SITHFAB013 AWR78
PROVIDE ADVICE ON FOOD AND BEVERAGE MATCHING SITHFAB017 AWR73
PREPARE AND SERVE ESPRESSO COFFEE SITHFAB005 AWR85
PROVIDE RESPONSIBLE SERVICE OF ALCOHOL SITHFAB002 AWR87
PREPARE AND SERVE COCKTAILS SITHFAB010 AWR80
INTERPRET FINANCIAL INFORMATION SITXFIN002 AWQ53
PROVIDE ADVICE ON AUSTRALIAN WINES SITHFAB012 AWR77
OPERATE A BAR SITHFAB003 AWR86
PROVIDE ADVICE ON FOOD SITHFAB016 AWR76
PROVIDE TABLE SERVICE OF FOOD AND BEVERAGE SITHFAB014 AWR75
CONDUCT A PRODUCT TASTING FOR ALCOHOLIC BEVERAGES SITHFAB009 AWR82
Provide advice on imported wines AWR78
Provide advice on beers, spirits and liqueurs AWR79
Provide accommodation reception services AWS39
Respond to a customer in crisis AWQ61
Source and use information on the hospitality industry AWR47
Process reservations AWQ93
Maintain the quality of perishable items AWQ38
Plan in-house events or functions AWS52
Prepare rooms for guests AWS37
Coordinate marketing activities SITXMPR004 AWQ22
Participate in cooperative online marketing initiatives AWQ21
Provide valet service AWS36
Sell tourism products and services AWQ89
Deal Casino War games AWR53
Provide advice on food and beverage matching AWR73
Transport and store food AWQ49
Provide responsible gambling services AWR67
Conduct Roulette games AWR55
Provide club reception services AWQ70
Create and use databases BSBITU301 AUI28
Design and produce business documents BSBITU306 AUJ88
Develop and use complex spreadsheets BSBITU402 AUH20
Deal Baccarat games AWR63
Roster staff AWQ44
Interpret financial information AWQ53
Attend casino gaming machines AWR56
Attend gaming machines AWR68
Prepare and serve cocktails AWR80
Participate in safe food handling practices AWQ48
Maintain financial records BSBFIA301 AUK66
Prepare financial reports BSBFIA401 AUK70
Clean window coverings CPPCLO3013A WC109
Clean wet areas CPPCLO2017A WC100
Maintain hard floor surfaces CPPCLO2001A WC095
Provide for the safety of persons at risk CPPSEC3018A D1419
Monitor and control individual and crowd behaviour CPPSEC2012A D1387
Sort and remove waste and recyclable materials CPPCLO2019A WC101
Wash furniture and fittings CPPCLO3016A WC111
Maintain cleaning storage areas CPPCLO2035A WC103
Provide first aid HLTAID003 WG732
Clean glass surfaces CPPCLO2009A WC097
Maintain carpeted floors CPPCLO2004A WC096
Clean ceiling surfaces and fittings CPPCLO2010A WC098
Provide visitor information SITXCCS002 AWQ73
Control stock AWQ35
Conduct Keno games AWR65
Provide responsible service of alcohol AWR87
Prepare and serve espresso coffee AWR85
Operate a TAB outlet AWR69
Create a promotional display or stand SITXMPR002 AWQ23
Read and write information in a language other than English AWQ30
Launder linen and guests clothes AWS35
Clean and tidy bar areas AWR89
Provide event staging support AWS53
Provide gueridon service AWR72
Deal Poker games AWR61
Plan and monitor espresso coffee service AWR71
Clean premises and equipment AWS34
Use social media in a business AWQ57
Deal Three Card Poker games AWR49
Deal Blackjack games AWR64
Use hygienic practices for food safety AWQ50
Prepare and serve non-alcoholic beverages AWR88
Conduct Rapid Big Wheel games AWR50
Conduct complex oral communication in a language other than English AWQ29
Deal Mississippi Stud games AWR51
Provide table service of food and beverage AWR75
Deal Caribbean Stud games AWR54
Conduct a product tasting for alcoholic beverages AWR82
Use a computerised reservations or operations system AWQ85
Analyse and report on gaming machine data AWR66
Source and use information on the tourism and travel industry AWR13

North Metropolitan TAFE is committed to ensuring that all international students have an enjoyable experience studying in Australia. Students are supported by a dedicated International Centre team who provide personal counselling, course advice, student support and many other services.

Fees, applications and enrolments for International Students are different to those for local students. International students must be enrolled in full time study on campus. For more information about courses, enrolment and course fees for international students:

TAFE International Western Australia,
Department of Training and Workforce Development - Customer Service Centre
Level 7, 3 Forrest Place, Perth WA 6000
Tel: +61 8 9218 2100
Fax: +61 8 9218 2160
Email: study.tiwa@dtwd.wa.gov.au
Web: www.tafeinternational.wa.edu.au

or

International Centre
North Metropolitan TAFE
30 Aberdeen Street, Northbridge, Western Australia, 6003
Tel: +61 8 94271873
Fax: +61 8 9427 1992
Email: internationalstudy@nmtafe.wa.edu.au
Web: northmetrotafe.wa.edu.au

If this course uses TAFE Admissions, to study full-time in 2017 apply through tasonline.tafe.wa.edu.au.

Part time enrolments are usually done in late January and mid June each year while online and continuous enrolment courses normally have enrolments available at any time, for help enrolling or for more information:

call: 1300 300 822 or email: enquiry@nmtafe.wa.edu.au

International students please contact www.tafeinternational.wa.edu.au.

For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study.

For all other enquiries please call us on 1300 300 822 or email: enquiry@nmtafe.wa.edu.au

 

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Page last updated March 24, 2017