Home | Courses | Certificate IV in Banking Services

Certificate IV in Banking Services

National ID: FNS42015 | State ID: AVZ5

 

This qualification will see you working in a bank, customer contact centre or retail financial service environment.
You will gain skills and knowledge needed to work in various roles in the industry including how to:

  • Sell financial products and services
  • Implement sales plans
  • Work in a financial services role
  • Develop knowledge of financial products and services
  • Implement customer service standards

It is a perfect course for those are already working in the industry and wanting to up skill or gain a nationally recognised qualification for their current role such as:

  • Senior Sales Consultant
  • Bank Teller
  • Lending Consultant
  • Lending Officer
  • Team Leader or Supervisor
  • Customer Contact Centre Service Consultant.

Keen to get going on your studies? You can start your studies online.

Entrance Requirements

Prerequisites

Study pathway

Job opportunities

Important information

Entrance Requirements
School Leaver Non-School Leaver AQF
C Grades in Year 11 WACE General English, and OLNA; or NAPLAN 9 Band 8 C Grades in Year 11 English and Maths or equivalent Certificate II or Certificate III
Prerequisites
Study pathway
Job opportunities

Successful completion of this qualification provides you with the opportunity for job roles including senior sales consultant, lending consultant/officer, or customer contact centre service consultant.

For information about jobs and pathways, please see joboutlook.gov.au

Further study opportunities:

Diploma of Banking Services Management
Important information

Delivery location, important dates and study options

Overview

Fees and charges

Units

How to apply

Overview

Course Overview

Where Northbridge Building 1
Duration Six months (one semester) full time
HowOnline
WhenWas available Semester 1, 2018
Fees and charges

View our Indicative Fees list 

Local full time students

Course fees are made up of two components, tuition fees and resource fees.

Tuition fees are determined by multiplying the course fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit. They are not the hours of training or instruction.

Resource fees are charges for material that are essential to a course or unit, and are purchased by NMT to be used by students during the course.

Fees may vary depending on the units you are enrolled in so an approximate amount has been shown. You will be given the exact amount of your fees at enrolment. Part time student fees will vary depending on the number of units you are enrolled in.

Please note, you may also need to buy textbooks or equipment for your course.

 

International Students

Check TAFE International WA to confirm this course is available to international students. You will pay your tuition fees to TIWA.

Units

CORE UNITS
Unit Title National ID Unit of Study
Apply principles of professional practice to work in the financial services industryFNSINC401AUR82
Contribute to health and safety of self and othersBSBWHS201AUL95
Develop and maintain in-depth knowledge of products and services used by an organisation or sectorFNSINC402AUR86
Implement customer service standardsBSBCUS403AUL59
Use business technologyBSBWOR204AUK98
ELECTIVE UNITS
Unit Title National ID Unit of Study
Assess credit applicationsFNSCRD401AUQ65
Develop, present and negotiate client solutionsFNSASIC302AUQ31
Establish client relationship and analyse needsFNSASIC301AUQ38
Implement a sales planFNSSAM402AUS99
Promote understanding of the role and effective use of consumer creditFNSCRD503AUQ85
Prospect for new clientsFNSSAM403AUS98
Sell financial products and servicesFNSSAM401AUT11
How to apply

Visit our Apply and Enrol page to find out how to apply for full-time, part-time or online courses.

International students please view your application process here.

For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study.

For all other enquiries please call us on 1300 300 822 or email: enquiry@nmtafe.wa.edu.au

Apply now
Ready to apply for this course? Check out the apply and enrol page for more information.

Please make sure you select a campus in the units tab otherwise no course study plan information will be printed.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

To study full-time in 2018 you can apply now through tasonline.tafe.wa.edu.au.

For information about applying to study in other ways, including part-time, work based and online, please visit our Apply and Enrol page.

Please note International students please view all available courses at www.tafeinternational.wa.edu.au/courses.

For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study.

Entrance Requirements

School Leaver Non-School Leaver AQF
C Grades in Year 11 WACE General English, and OLNA or NAPLAN 9 Band 8C Grades in Year 11 English and Maths or equivalentCertificate II or Certificate III

To study full-time in 2018 you can apply now through tasonline.tafe.wa.edu.au.

For information about applying to study in other ways, including part-time, work based and online, please visit our Apply and Enrol page.

Please note International students please view all available courses at www.tafeinternational.wa.edu.au/courses.

For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study.

Entrance Requirements

School Leaver Non-School Leaver AQF C Grades in Year 11 WACE General English, and OLNA or NAPLAN 9 Band 8C Grades in Year 11 English and Maths or equivalentCertificate II or Certificate III

Clean up clone

Link to photo for PDF:

Course title:

National and state ID:

About this course:

Overview:

Entrance requirements:

Entrance requirements additional text:

Prerequisites

Study pathway

Job opportunities

Important information

Fees and charges

How to apply

Print units tab

Units

Generic info:

Page last updated May 22, 2018