Home | Courses | Certificate IV in Banking Services

Certificate IV in Banking Services

National ID: FNS42015 | State ID: AVZ5

 

This qualification will see you working in a bank, customer contact centre or retail financial service environment.
You will gain skills and knowledge needed to work in various roles in the industry including how to:

  • Sell financial products and services
  • Implement sales plans
  • Work in a financial services role
  • Develop knowledge of financial products and services
  • Implement customer service standards

It is a perfect course for those are already working in the industry and wanting to up skill or gain a nationally recognised qualification for their current role such as:

  • Senior Sales Consultant
  • Bank Teller
  • Lending Consultant
  • Lending Officer
  • Team Leader or Supervisor
  • Customer Contact Centre Service Consultant.

Your qualification prepares you for roles such as:

Successful completion of this qualification provides you with the opportunity for job roles including senior sales consultant, lending consultant/officer, or customer contact centre service consultant.

For information about jobs and pathways, please see joboutlook.gov.au

Further study opportunities:

Diploma of Banking Services Management

Course overview

Course details

Course Overview

Where Northbridge Building 1
Duration Six months (one semester) full time
How Online
When

Successful completion of this qualification provides you with the opportunity for job roles including senior sales consultant, lending consultant/officer, or customer contact centre service consultant.

For information about jobs and pathways, please see joboutlook.gov.au

Further study opportunities:

Diploma of Banking Services Management

Please contact the college to receive an indicative price for this course.

Local full time students

Course fees are made up of two components, tuition fees and resource fees.

Tuition fees are determined by multiplying the course fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit. They are not the hours of training or instruction.

Resource fees are charges for material that are essential to a course or unit, and are purchased by NMT to be used by students during the course.

Fees may vary depending on the units you are enrolled in so an approximate amount has been shown. You will be given the exact amount of your fees at enrolment. Part time student fees will vary depending on the number of units you are enrolled in.

Please note, you may also need to buy textbooks or equipment for your course.
NOTE up to date fees will be available shortly. Please return to this page or contact us for details

International Students

If this course is available for International students you will need to pay your course fees to TIWA when you accept your offer.

CORE UNITS

Unit Title National ID Unit of Study
Apply principles of professional practice to work in the financial services industry FNSINC401 AUR82
Contribute to health and safety of self and others BSBWHS201 AUL95
Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC402 AUR86
Implement customer service standards BSBCUS403 AUL59
Use business technology BSBWOR204 AUK98

ELECTIVE UNITS

Unit Title National ID Unit of Study
Assess credit applications FNSCRD401 AUQ65
Develop, present and negotiate client solutions FNSASIC302 AUQ31
Establish client relationship and analyse needs FNSASIC301 AUQ38
Implement a sales plan FNSSAM402 AUS99
Promote understanding of the role and effective use of consumer credit FNSCRD503 AUQ85
Prospect for new clients FNSSAM403 AUS98
Sell financial products and services FNSSAM401 AUT11

If this course uses TAFE Admissions, to study full-time in 2017 apply through tasonline.tafe.wa.edu.au.

Part time enrolments are usually done in late January and mid June each year while online and continuous enrolment courses normally have enrolments available at any time, for help enrolling or for more information:

call: 1300 300 822 or email: enquiry@nmtafe.wa.edu.au

International students please contact www.tafeinternational.wa.edu.au.

For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study.

For all other enquiries please call us on 1300 300 822 or email: enquiry@nmtafe.wa.edu.au

Entrance Requirements

School Leaver Non-School Leaver AQF
C Grades in Year 11 WACE General English, and OLNA or NAPLAN 9 Band 8 C Grades in Year 11 English and Maths or equivalent Certificate II or Certificate III

 

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Page last updated August 18, 2017