Home | Courses | Certificate IV in Banking Services

Certificate IV in Banking Services

National ID: FNS42015 | State ID: AVZ5

 

This qualification will see you working in a bank, customer contact centre or retail financial service environment.
You will gain skills and knowledge needed to work in various roles in the industry including how to:

  • Sell financial products and services
  • Implement sales plans
  • Work in a financial services role
  • Develop knowledge of financial products and services
  • Implement customer service standards

It is a perfect course for those are already working in the industry and wanting to up skill or gain a nationally recognised qualification for their current role such as:

  • Senior Sales Consultant
  • Bank Teller
  • Lending Consultant
  • Lending Officer
  • Team Leader or Supervisor
  • Customer Contact Centre Service Consultant.

Entrance Requirements

Study pathway

Job opportunities

Entrance Requirements
Study pathway
Job opportunities

Your qualification prepares you for roles such as:

Successful completion of this qualification provides you with the opportunity for job roles including senior sales consultant, lending consultant/officer, or customer contact centre service consultant.

For information about jobs and pathways, please see joboutlook.gov.au

Further study opportunities:

Diploma of Banking Services Management

Delivery location, important dates and study options

Overview

Fees and charges

Units

How to apply

Important information

Overview

Course Overview

Where Northbridge Building 1
Duration Six months (one semester) full time
HowOnline
WhenWas available Semester 2, 2017
Available Semester 1, 2018
Fees and charges

Please contact the college to receive an indicative price for this course.

Local full time students

View our 2017 Indicative Fees list 

Course fees are made up of two components, tuition fees and resource fees.

Tuition fees are determined by multiplying the course fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit. They are not the hours of training or instruction.

Resource fees are charges for material that are essential to a course or unit, and are purchased by NMT to be used by students during the course.

Fees may vary depending on the units you are enrolled in so an approximate amount has been shown. You will be given the exact amount of your fees at enrolment. Part time student fees will vary depending on the number of units you are enrolled in.

Please note, you may also need to buy textbooks or equipment for your course.

International Students

If this course is available for International students you will need to pay your course fees to TIWA when you accept your offer.

Units

CORE UNITS
Unit Title National ID Unit of Study
Apply principles of professional practice to work in the financial services industryFNSINC401AUR82
Contribute to health and safety of self and othersBSBWHS201AUL95
Develop and maintain in-depth knowledge of products and services used by an organisation or sectorFNSINC402AUR86
Implement customer service standardsBSBCUS403AUL59
Use business technologyBSBWOR204AUK98
ELECTIVE UNITS
Unit Title National ID Unit of Study
Assess credit applicationsFNSCRD401AUQ65
Develop, present and negotiate client solutionsFNSASIC302AUQ31
Establish client relationship and analyse needsFNSASIC301AUQ38
Implement a sales planFNSSAM402AUS99
Promote understanding of the role and effective use of consumer creditFNSCRD503AUQ85
Prospect for new clientsFNSSAM403AUS98
Sell financial products and servicesFNSSAM401AUT11
How to apply
Important information
Enquire now
Call us
Email us

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

To study full-time in 2018 you can apply now through tasonline.tafe.wa.edu.au.

For information about applying to study in other ways, including part-time, work based and online, please visit our Apply and Enrol page.

International students please contact www.tafeinternational.wa.edu.au.

For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study.

Entrance Requirements

School Leaver Non-School Leaver AQF
C Grades in Year 11 WACE General English, and OLNA or NAPLAN 9 Band 8C Grades in Year 11 English and Maths or equivalentCertificate II or Certificate III

To study full-time in 2018 you can apply now through tasonline.tafe.wa.edu.au.

For information about applying to study in other ways, including part-time, work based and online, please visit our Apply and Enrol page.

International students please contact www.tafeinternational.wa.edu.au.

For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study.

Entrance Requirements

School Leaver Non-School Leaver AQF C Grades in Year 11 WACE General English, and OLNA or NAPLAN 9 Band 8C Grades in Year 11 English and Maths or equivalentCertificate II or Certificate III

Links

Page last updated October 20, 2017