Home | Courses | Certificate III in Tourism

Certificate III in Tourism

National ID: SIT30116 | State ID: AZV7


Gain the basic skills and knowledge to work in various tourism job roles. This certificate offers opportunities for both broad ranged tourism or specialist tourism areas including guiding, tourism, travel and onshore cruise operations.

A career in tourism can be extremely diverse. You could be out in the field helping visitors experience all the top holiday spots or creating tours that visitors will remember forever.

TAFE is the leading provider of travel and tourism studies in WA.

 This course can open up many different career opportunities for you including:

  • Coach tour company representative
  • Employment at theme parks and tourist attractions
  • Tourism/guest services at a hotel or resort
  • Visitor centre consultant
  • Tour operator reservation agent
  • Tourism customer service attendant

Your qualification prepares you for roles such as:

For information about jobs and pathways, please see joboutlook.gov.au

Course overview

Course details

Course Overview

Where Northbridge Building 1

6 months (1 semester) full time

How Full-Time
When This course is available for Semester 1, 2017.

For information about jobs and pathways, please see joboutlook.gov.au

Further study opportunities:

Please contact the college to receive an indicative price for this course.

Local full time students

Course fees are made up of two components, tuition fees and resource fees.

Tuition fees are determined by multiplying the course fee rate by the nominal hours, which is the number of hours in which an average student could be expected to complete each unit. They are not the hours of training or instruction.

Resource fees are charges for material that are essential to a course or unit, and are purchased by NMT to be used by students during the course.

Fees may vary depending on the units you are enrolled in so an approximate amount has been shown. You will be given the exact amount of your fees at enrolment. Part time student fees will vary depending on the number of units you are enrolled in.

Please note, you may also need to buy textbooks or equipment for your course.

For details see the indicative fees list here.

International Students

If this course is available for International students you will need to pay your course fees to TIWA when you accept your offer.

Module Group Core Units

Unit Title National ID Unit of Study
Show social and cultural sensitivity AWQ66
Provide service to customers AWQ68
Participate in safe work practices AWQ17
Source and use information on the tourism and travel industry AWR13

Module Group Group A Elective Units Tourism Office Operations

Unit Title National ID Unit of Study
Access and interpret product information AWQ95
Operate online information systems AWQ94
Process travel-related documentation AWQ84

Module Group Group B Elective Units Tourism Coordination

Unit Title National ID Unit of Study
Use a computerised reservations or operations system AWQ85
Provide visitor information SITXCCS002 AWQ73
Book supplier products and services AWQ92
Sell tourism products and services AWQ89
Provide advice on Australian destinations AWQ91
Prepare quotations AWQ90
Process reservations AWQ93

Module Group Group C Elective Units Tourism Delivery

Unit Title National ID Unit of Study
Monitor and control individual and crowd behaviour CPPSEC2012A D1387
Prepare specialised interpretive content on cultural and heritage environments SITTGDE010 AWR16
Provide lost and found services AWQ71
Provide a briefing or scripted commentary AWQ64
Clean premises and equipment AWS34
Prepare specialised interpretive content on marine environments AWR20
Operate a games location AWQ78
Prepare specialised interpretive content on flora, fauna and landscape SITTGDE008 AWR18
Operate a ride location AWQ79
Provide outdoor catering AWQ99
Load touring equipment and supplies AWR00
Carry out vehicle servicing and maintenance AWN31
Identify hazards, assess and control safety risks AWQ16
Provide customer information and assistance AWQ74
Fill LPG gas cylinders AWQ75
Load and unload a ride AWQ77
Operate coach/bus AWM91
Prepare and present tour commentaries or activities AWR23
Interpret aspects of local Australian Indigenous culture SITTGDE001 AWR26
Research and share general information on Australian Indigenous cultures SITTGDE007 AWR19
Operate four wheel drive vehicle AWN02
Operate commercial vehicle AWN06
Develop and maintain the general and regional knowledge required by guides AWR21
Lead tour groups AWR22

Module Group Group D Elective Units Marine Tourism

Unit Title National ID Unit of Study
Prepare specialised interpretive content on marine environments AWR20
SCUBA dive in open water to a maximum depth of 18 metres SISOSCB301A D6447
Prepare and present tour commentaries or activities AWR23
Perform diver rescues SISOSCB306A D6452
Guide a SCUBA dive SISOSCB308A D6454
Instruct SCUBA diving skills SISOSCB419A D6465

Module Group Group E General Electives

Unit Title National ID Unit of Study
Use social media in a business AWQ57
Respond to a customer in crisis AWQ61
Use hygienic practice for hospitality service AWR46
Create and use spreadsheets BSBITU202 AUI53
Design and produce business documents BSBITU306 AUJ88
Process financial transactions AWQ55
Coordinate on-site event registrations AWS54
Conduct basic oral communication in a language other than English AWQ32
Prepare and serve non-alcoholic beverages AWR88
Address protocol requirements SITXCOM004 AWQ62
Provide event staging support AWS53
Create and use databases BSBITU301 AUI28
Serve food and beverage AWR83
Prepare and serve espresso coffee AWR85
Maintain the quality of perishable items AWQ38
Source and present information AWQ65
Receive and store stock AWQ39
Attend casino gaming machines AWR56
Participate in environmentally sustainable work practices BSBSUS201 AUK77
Provide first aid HLTAID003 WG732
Coach others in job skills AWQ45
Provide first aid in remote situations HLTAID005 WG734
Purchase goods AWQ36
Maintain financial records BSBFIA301 AUK66
Conduct a product tasting for alcoholic beverages AWR82
Process and monitor event registrations AWS56
Use hygienic practices for food safety AWQ50
Provide responsible service of alcohol AWR87
Attend gaming machines AWR68
Provide responsible gambling services AWR67
Work effectively with others BSBWOR203 AUH64
Conduct routine oral communication in a language other than English AWQ33

If this course uses TAFE Admissions, to study full-time in 2017 apply through tasonline.tafe.wa.edu.au.

Part time enrolments are usually done in late January and mid June each year while online and continuous enrolment courses normally have enrolments available at any time, for help enrolling or for more information:

call: 1300 300 822 or email: enquiry@nmtafe.wa.edu.au

International students please contact www.tafeinternational.wa.edu.au.

For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study.

For all other enquiries please call us on 1300 300 822 or email: enquiry@nmtafe.wa.edu.au


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Page last updated March 23, 2017